Popeyes Louisiana Kitchen

1630 VFW Pkwy, West Roxbury
(617) 390-5008

Recent Reviews

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Elora myers

60% full

Atmosphere: 4

Food: 1

Service: 4

Joe Shirer

Dark pieces of chicken was overcooked

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Fried Chicken and Cajun Fries

Eric Pena

This place never has enough food ready both times I came here i had to wait 15 to 20mins just stay away from this place.

Atmosphere: 1

Food: 1

Service: 1

Ettreanna Sholola

We to the west Roxbury location 5 times in the past month they are advertising a 3pc for $5 on multiple occasions they say they are not doing the promotion but I go the next day and they all of a sudden they are last week I went for a 3 pc they said they were not doing the promotion I ended up paying $14 now today they are doing it again
There is always a wait chicken never ready and poor customer service

Atmosphere: 1

Food: 2

Service: 1

Marisol Aponte

OMG, the chicken is amazing! This is 2nd time I ordered food there. Chicken is fresh, moist, & crunchy, like fried chicken should be. No more KFC for me!

Atmosphere: 5

Food: 5

Service: 5

Alexa

THE FOOD IS VERY BAD, THE EMPLOYEES ARE RUDE AND THE PRICE IS VERY HIGH. I DO NOT RECOMMEND THIS PLACE.

Food: 1

Service: 1

Musu-kulla Massaquoi

Washington Square location on Warren Street. Food was good, it was very busy there because of the parade. The staff was calm polite & did their best to keep up with the demands of customers who weren't as nice.

Atmosphere: 3

Food: 4

Service: 5

David Rosanna

Great food

Johnny Sze

A/C BROKEN. Slow service. 16 piece and no drumsticks 4 thighs and the rest were wings…. WTH were they saving the good pieces for? Scam

Atmosphere: 1

Food: 1

Service: 1

Bayhas Kana

Extremely helpful and courteous staff. Very clean restaurant, and food is great. Well done all around!

Atmosphere: 5

Food: 5

Service: 5

Ernesto Reyes

So I go to Popeyes today. 8-10-2025 around 1pm I go to redeem some points cuz I had like 1600 points I'll go and get a six-piece meal of wings. The girl says to scan it. She scans it. It took like 240 something points from me and then she says she doesn't know how to do it. She calls the manager. He's overwhelmed with work because he's the only one that's running the window so he tells me to wait. I couldn't wait. I was on my lunch time so I left so they kept my almost 240 points All because somebody didn't know how to do their job. Usually these people are great. Have great chicken but today they horrible

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Fried Chicken and Cajun Fries, Popeyes Apple Pie

:3 l

this is the worst day of my life

Sue

We ordered 16pc chicken, but he said there is not enough chicken so we have to waited 15 minutes and back home. When I opened the box there was only 13pc chicken only in the box. I couldn’t go back because I live far away from dedham.
Not happy at all!!!!

Matthew Solomon

Waited 30 minutes outside before I went inside and waited 10 more minutes for them to give me the wrong order. Horrible service and I’m never going back not to mention the woman upfront gave me attitude.

Atmosphere: 1

Food: 1

Service: 1

Edgar Emil Guzman Balbuena

Excellent Service

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