Charlie's Diner
218 Union St, West Springfield
(413) 733-8551
Recent Reviews
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Fire Total the building but it was the best place to eat so sad hurrible Insurance will cover Fire it's ok one building down there is 100 buildings around it more one building there or here no problem Family ok that's all is to it everything eles Take
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs over Medium with Extra Crispy Bacon, Fries
Building fire 8/13/24. Reported as total loss! ?
Not sure if you consider $25 w/tip for 3 huge undercooked pancakes 3 strips of bacon, 2 scrambled eggs w/cheese that you could eat in 2 bites, some wheat toast thats smaller than my hands, coffee, reasonable price. Oh and dont come alone or you cant sit in a booth
Atmosphere: 4
Food: 1
Service: 5
Great diner with the classic favorites...a bunch of booths and a very long counter with round stools...local landmark
Atmosphere: 4
Food: 5
Service: 5
Cozy place with awesome biscuits and gravy
Atmosphere: 5
Food: 5
Service: 5
Cornbeef and cabbage!!
Atmosphere: 5
Food: 5
Service: 5
I know this place is well known but this place feels like a hidden gem - Really amazing food for a great price!
Atmosphere: 5
Food: 5
Service: 5
Omg great people (staff) and great food. What more can you want?! The pancakes here are worth the money. You won't leave hungry, but you also won't break the bank. Seriously - tip your waitresses. These ladies work hard with a smile, and I love it. I'm honestly mad that I didn't give this spot a chance sooner. I got the double play and was pleasantly surprised that they carved an actual piece of ham. I can't go back to IHOP. I'm spoiled now.
Parking: The parking lot can get tight during their busy time, but there's street parking right in front of the diner too.
Wheelchair accessibility: There is a wheelchair accessible ramp and parking. The diner might be a bit tight to maneuver, but it can be done. Gotta remember this place was built before ADA, so cut them some slack.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast, Chocolate Chip Pancakes, Blueberry Pancakes
Nice staff. Good food. Good prices. Clean. Hit the spot.
Atmosphere: 5
Food: 4
Service: 5
I bet the breakfast is gas but the steak lunch special was not my favorite
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
great food, great service and great pricing
Dietary restrictions: i have an allergy to milk protein so no dairy
Atmosphere: 3
Food: 5
Service: 5
My favorite spot
Atmosphere: 5
Food: 5
Service: 5
The staff were pleasant and attentive refilling coffee several times. Unfortunately my pancakes were burnt and I should have said something but was with several others and didn’t want to hold them up.The chef had to know they were burnt so why serve them to a customer. This was not our first time at Charliesusually the food is excellent.I do wish I had said something because they were not eatable.Will return just not anytime soon.
Atmosphere: 4
Food: 2
Service: 5
Great place will go there again
Atmosphere: 5
Food: 5
Service: 5
First time and Food is gross and over priced !! If you don’t eat it you still have to payMimos is the best place to eat or ihopPancake I can say was good .
Atmosphere: 1
Food: 1
Service: 1
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