Chipotle Mexican Grill
219 Memorial Ave, West Springfield
(413) 736-1005
Recent Reviews
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Food is great when they have everything prepped. Alot of times they don’t prep the peppers and onions. I’ve waited in line so many times just to find out they don’t have them.
Atmosphere: 1
Food: 5
Service: 1
My neighbors Jennie makes the best chips ever second time eating these chips are so god damm good she makes the best chips ever every one should rate her job 1000 percent
Atmosphere: 5
Food: 5
Service: 5
We truly appreciated the peaceful service.
Atmosphere: 5
Food: 5
Service: 5
Worst chipotle maybe of all time, forgets items and food quality is disappointing.
Atmosphere: 1
Food: 1
Service: 1
Not much too say here food sometimes is a hit or a miss.
Atmosphere: 4
Food: 3
Service: 3
They served my tacos without a bowl... Just shoved them in a bag ....
Atmosphere: 1
Food: 1
Service: 1
Was a little slow to build the orders but they did a great job
Atmosphere: 4
Food: 5
Service: 3
I dont care for Chipotle in West Springfield. I went tonight and the girl that started preparing my rice bowl took her time but the girl, with the hat, that put on toppings made a big mess. She didn't care how she placed the food. I found corn in my sour cream that I didn't order and she gave me way too much salsa. I had to ask for more lettuce. She was only going to give me 4 little strips. The bowl was just sloppy and it didn't taste very good. I won't be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Crew at 9:30pm may 6 Tuesday just get better at professionalism definitely 0 stars !
Atmosphere: 1
Food: 1
Service: 1
The food was good but all the tables were dirty.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I only come to this Chipotle because of Milo—dude is seriously the happiest guy I’ve ever met. No matter what kind of day I’m having, he’s always smiling, cracking jokes, and just radiating good vibes while building burritos like it’s an art form. The food is solid, don’t get me wrong, but let’s be real—I’m here for the free therapy session that comes with my order. Give this man a raise, a crown, and maybe a small country. Tony too.
Atmosphere: 5
Food: 5
Service: 5
I've never had a bad experience here!
Everything is great!
And if you just want more in your burrito or bowl, just ask for more.
Simple.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chicken Bowl, Steak Bowl and Chips
This location is LACKING to say the least... ordered a burrito bowl... online order so you would think it would be simple.... I could count the amount of chicken in the bowl on 1 hand and they did not put the fajita veggies on it... when I went to pick up...food stations and drink stations DIRTY...won't return
Atmosphere: 1
Food: 1
Service: 1
I had a great meal. Everything was fresh and delicious. My server did a wonderful job!!
Atmosphere: 5
Food: 5
Service: 5
This has to be the worst location yet. The employees are always rude and have an attitude, they’re always running out of something early in the day. The counters and drink station is always dirty… this place is just a mess smh I won’t be back here ever again.
Atmosphere: 1
Food: 1
Service: 1
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