Extremely disappointed. Second time I tried to take walk for coffee but everywhere closes their lobby early. So what....I NEED a car to get coffee now. Bullshit and I'm not happy at all
edwin vega
I'm in love with dunkin but the best services is the employee MIC ,YEIDY AND SAM.THE SERVICES IS AWESOME, FRIENDLY.
Atmosphere: 5
Food: 4
Service: 4
Mohammad saghir
This morning at around 5:30 I went to get coffee from her but she treated me very rudely and didn't even give me a fog and even called the police from above. This girl was not at all humble. I didn't shout at her at all and I told the policeman that you should check the camera and she is lying but the camera policemen didn't do that and she said you should put a review then I am putting a review. This guy's manager should be changed. He is extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Kenny G
This place is great and the staff is always on top of it.
Atmosphere: 5
Food: 5
Service: 5
Emily Pignatare
took 20 minutes too get my order through the drive thru. there was six people in line. SIX. in no way that should’ve taken that long. awful not returning
Atmosphere: 4
Food: 3
Service: 1
Kevin McCandlish
Picked up some ground coffee and munchkins. Ordering ahead is the way to go.
Food: 4
Service: 5
Jessica Schmaltz
The boy at the front was not at all interested in his job. I ordered a latte, he gave me an iced latte, I ordered a hot chocolate and he asked me what that was, I ordered 2 donuts, he forgot because he was too busy talking to his friend about his work schedule and when another employee reminded him about the order he said “I take a lot of orders”… I was the only one in there. Not the best customer service I have had.
This Dunks absolutely sucks! Between the people working there to the food! I can’t believe how this one Dunks is not taken down… the food has been under cooked many times. People want more pay but can’t follow some simple instructions blows my mind.
Atmosphere: 1
Food: 1
Service: 1
Leo
service was bad and a little rude & getting orders wrong even basic stuff.
Since the remodel they seem to have improved on speed. But I still don’t understand why if you run out of a specialty doughnut every day by 9am then why don’t you make/order more? The lady at the drive thru window is still and always grumpy and miserable
Atmosphere: 4
Food: 4
Service: 2
Kelsey Kelsey
Always messing up your order and don't care to fix it. I ordered two coffees at the drive through. The lady kept deleting and adding onto the screen. At the window they only had one, we asked if they could add the other one so we can pay and she said no we had to go back in line???????? Worst customer service and rude
Atmosphere: 1
Food: 1
Service: 1
David Byers
Disappointed with the lack of urgency. I stood at the counter for five minutes, waiting to place my order, while the employee behind the counter appeared preoccupied with preparing coffee and didn’t acknowledge me. Ultimately, I decided to place a mobile order and go through the drive-thru instead. ANd they got my order wrong ?
Atmosphere: 1
Food: 1
Service: 1
Earl Dax
The lighting is like an interrogation room. At 7:00 am the bathroom was already dirty, toilet paper strewn on the floor, pubic hair and urine on the rim of the toilet. The place was empty, still the table I sat at was dirty, rings of previous customers’ drinks visible on the table surface. The music was loud and playing a local radio station, commercials, horrible 80’s music, and nattering radio hosts. As a company can’t Dunkin’ afford to create playlists for its stores? I’m at Dunkin’ and hearing advertisements for Wendy’s and other Dunkin’ competitors. That is just bad business, and it’s annoying to customers. It seems this location is geared toward drive through and take out, and it shows. The interior is so unwelcoming it feels like a deliberate strategy to keep people from lingering. The hash browns were luke warm and didn’t fill the bag. Looked like half a serving. I got the bacon egg and cheese on a croissant. The croissant was terrible. The cheese wasn’t melted, and it was just a processed cheese food slice. The egg… meh. The only reason I came here is that it was the only place open, and that is the only reason I would ever come back — if everything else is closed.
Atmosphere: 1
Food: 1
Service: 3
Elyzabeth Bartholomew
Is 9:34 in the morning they're already out of certain foods their staff are absolutely rude and they always manage to get an order wrong. They're just remodeled it and it's worse than it was
Extremely disappointed. Second time I tried to take walk for coffee but everywhere closes their lobby early. So what....I NEED a car to get coffee now. Bullshit and I'm not happy at all
I'm in love with dunkin but the best services is the employee MIC ,YEIDY AND SAM.THE SERVICES IS AWESOME, FRIENDLY.
Atmosphere: 5
Food: 4
Service: 4
This morning at around 5:30 I went to get coffee from her but she treated me very rudely and didn't even give me a fog and even called the police from above. This girl was not at all humble. I didn't shout at her at all and I told the policeman that you should check the camera and she is lying but the camera policemen didn't do that and she said you should put a review then I am putting a review. This guy's manager should be changed. He is extremely rude.
Atmosphere: 1
Food: 1
Service: 1
This place is great and the staff is always on top of it.
Atmosphere: 5
Food: 5
Service: 5
took 20 minutes too get my order through the drive thru. there was six people in line. SIX. in no way that should’ve taken that long. awful not returning
Atmosphere: 4
Food: 3
Service: 1
Picked up some ground coffee and munchkins. Ordering ahead is the way to go.
Food: 4
Service: 5
The boy at the front was not at all interested in his job. I ordered a latte, he gave me an iced latte, I ordered a hot chocolate and he asked me what that was, I ordered 2 donuts, he forgot because he was too busy talking to his friend about his work schedule and when another employee reminded him about the order he said “I take a lot of orders”… I was the only one in there. Not the best customer service I have had.
Slam "dunkin" value is good always here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Cheddar Bagel Twist, Dunkin' Lemonade Refreshers, Strawberry, Butter Croissant, Croissant, Dunkin' Energy, Dunkin' Refreshers, Caramel Iced Macchiato, Bagel, Iced Latte, Hash Browns
This Dunks absolutely sucks! Between the people working there to the food! I can’t believe how this one Dunks is not taken down… the food has been under cooked many times. People want more pay but can’t follow some simple instructions blows my mind.
Atmosphere: 1
Food: 1
Service: 1
service was bad and a little rude & getting orders wrong even basic stuff.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Since the remodel they seem to have improved on speed. But I still don’t understand why if you run out of a specialty doughnut every day by 9am then why don’t you make/order more?
The lady at the drive thru window is still and always grumpy and miserable
Atmosphere: 4
Food: 4
Service: 2
Always messing up your order and don't care to fix it. I ordered two coffees at the drive through. The lady kept deleting and adding onto the screen. At the window they only had one, we asked if they could add the other one so we can pay and she said no we had to go back in line???????? Worst customer service and rude
Atmosphere: 1
Food: 1
Service: 1
Disappointed with the lack of urgency. I stood at the counter for five minutes, waiting to place my order, while the employee behind the counter appeared preoccupied with preparing coffee and didn’t acknowledge me. Ultimately, I decided to place a mobile order and go through the drive-thru instead. ANd they got my order wrong ?
Atmosphere: 1
Food: 1
Service: 1
The lighting is like an interrogation room. At 7:00 am the bathroom was already dirty, toilet paper strewn on the floor, pubic hair and urine on the rim of the toilet. The place was empty, still the table I sat at was dirty, rings of previous customers’ drinks visible on the table surface. The music was loud and playing a local radio station, commercials, horrible 80’s music, and nattering radio hosts. As a company can’t Dunkin’ afford to create playlists for its stores? I’m at Dunkin’ and hearing advertisements for Wendy’s and other Dunkin’ competitors. That is just bad business, and it’s annoying to customers. It seems this location is geared toward drive through and take out, and it shows. The interior is so unwelcoming it feels like a deliberate strategy to keep people from lingering. The hash browns were luke warm and didn’t fill the bag. Looked like half a serving. I got the bacon egg and cheese on a croissant. The croissant was terrible. The cheese wasn’t melted, and it was just a processed cheese food slice. The egg… meh. The only reason I came here is that it was the only place open, and that is the only reason I would ever come back — if everything else is closed.
Atmosphere: 1
Food: 1
Service: 3
Is 9:34 in the morning they're already out of certain foods their staff are absolutely rude and they always manage to get an order wrong. They're just remodeled it and it's worse than it was
Atmosphere: 1
Food: 2
Service: 1
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