This Dunks absolutely sucks! Between the people working there to the food! I can’t believe how this one Dunks is not taken down… the food has been under cooked many times. People want more pay but can’t follow some simple instructions blows my mind.
Atmosphere: 1
Food: 1
Service: 1
Leo
service was bad and a little rude & getting orders wrong even basic stuff.
Atmosphere: 1
Food: 2
Service: 1
Devan H
Since the remodel they seem to have improved on speed. But I still don’t understand why if you run out of a specialty doughnut every day by 9am then why don’t you make/order more? The lady at the drive thru window is still and always grumpy and miserable
Atmosphere: 4
Food: 4
Service: 2
Kelsey Kelsey
Always messing up your order and don't care to fix it. I ordered two coffees at the drive through. The lady kept deleting and adding onto the screen. At the window they only had one, we asked if they could add the other one so we can pay and she said no we had to go back in line???????? Worst customer service and rude
Atmosphere: 1
Food: 1
Service: 1
David Byers
Disappointed with the lack of urgency. I stood at the counter for five minutes, waiting to place my order, while the employee behind the counter appeared preoccupied with preparing coffee and didn’t acknowledge me. Ultimately, I decided to place a mobile order and go through the drive-thru instead. ANd they got my order wrong ?
Atmosphere: 1
Food: 1
Service: 1
Earl Dax
The lighting is like an interrogation room. At 7:00 am the bathroom was already dirty, toilet paper strewn on the floor, pubic hair and urine on the rim of the toilet. The place was empty, still the table I sat at was dirty, rings of previous customers’ drinks visible on the table surface. The music was loud and playing a local radio station, commercials, horrible 80’s music, and nattering radio hosts. As a company can’t Dunkin’ afford to create playlists for its stores? I’m at Dunkin’ and hearing advertisements for Wendy’s and other Dunkin’ competitors. That is just bad business, and it’s annoying to customers. It seems this location is geared toward drive through and take out, and it shows. The interior is so unwelcoming it feels like a deliberate strategy to keep people from lingering. The hash browns were luke warm and didn’t fill the bag. Looked like half a serving. I got the bacon egg and cheese on a croissant. The croissant was terrible. The cheese wasn’t melted, and it was just a processed cheese food slice. The egg… meh. The only reason I came here is that it was the only place open, and that is the only reason I would ever come back — if everything else is closed.
Atmosphere: 1
Food: 1
Service: 3
Elyzabeth Bartholomew
Is 9:34 in the morning they're already out of certain foods their staff are absolutely rude and they always manage to get an order wrong. They're just remodeled it and it's worse than it was
Atmosphere: 1
Food: 2
Service: 1
Aaron FromWesternMass
The lady working the drive through started swearing at me through the intercom.
Atmosphere: 1
Food: 1
Service: 1
Al
A smile would be nice, and maybe have the employees there drop their attitude. No one's forcing you to work. Don't bother telling them your order cuz they're going to mess it up anyways. You asked for one pump of syrup and they give you the whole bottle.
I've been going here for 2 weeks straight. Orders are wrong and late daily. Even when you use the app. Received a wrap that was still frozen in the middle. They also seem to run out of food sometimes. Poor management. Worst service ever.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burnt Croissant
Stephen M
It’s Dunkin’ Donuts they excel at coffee, varieties, and small sandwiches and treats to tie you over to your next meal
Atmosphere: 5
Food: 5
Service: 5
Justin Desmarais
Rude employees, poor quality food and drinks, poorly managed. And the place looks like hell they haven’t done their landscaping in years.
Miriam Pinto
Was my go to, If you don't like ur job don't take it out on customers. Paying customers at that.
Slam "dunkin" value is good always here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Cheddar Bagel Twist, Dunkin' Lemonade Refreshers, Strawberry, Butter Croissant, Croissant, Dunkin' Energy, Dunkin' Refreshers, Caramel Iced Macchiato, Bagel, Iced Latte, Hash Browns
This Dunks absolutely sucks! Between the people working there to the food! I can’t believe how this one Dunks is not taken down… the food has been under cooked many times. People want more pay but can’t follow some simple instructions blows my mind.
Atmosphere: 1
Food: 1
Service: 1
service was bad and a little rude & getting orders wrong even basic stuff.
Atmosphere: 1
Food: 2
Service: 1
Since the remodel they seem to have improved on speed. But I still don’t understand why if you run out of a specialty doughnut every day by 9am then why don’t you make/order more?
The lady at the drive thru window is still and always grumpy and miserable
Atmosphere: 4
Food: 4
Service: 2
Always messing up your order and don't care to fix it. I ordered two coffees at the drive through. The lady kept deleting and adding onto the screen. At the window they only had one, we asked if they could add the other one so we can pay and she said no we had to go back in line???????? Worst customer service and rude
Atmosphere: 1
Food: 1
Service: 1
Disappointed with the lack of urgency. I stood at the counter for five minutes, waiting to place my order, while the employee behind the counter appeared preoccupied with preparing coffee and didn’t acknowledge me. Ultimately, I decided to place a mobile order and go through the drive-thru instead. ANd they got my order wrong ?
Atmosphere: 1
Food: 1
Service: 1
The lighting is like an interrogation room. At 7:00 am the bathroom was already dirty, toilet paper strewn on the floor, pubic hair and urine on the rim of the toilet. The place was empty, still the table I sat at was dirty, rings of previous customers’ drinks visible on the table surface. The music was loud and playing a local radio station, commercials, horrible 80’s music, and nattering radio hosts. As a company can’t Dunkin’ afford to create playlists for its stores? I’m at Dunkin’ and hearing advertisements for Wendy’s and other Dunkin’ competitors. That is just bad business, and it’s annoying to customers. It seems this location is geared toward drive through and take out, and it shows. The interior is so unwelcoming it feels like a deliberate strategy to keep people from lingering. The hash browns were luke warm and didn’t fill the bag. Looked like half a serving. I got the bacon egg and cheese on a croissant. The croissant was terrible. The cheese wasn’t melted, and it was just a processed cheese food slice. The egg… meh. The only reason I came here is that it was the only place open, and that is the only reason I would ever come back — if everything else is closed.
Atmosphere: 1
Food: 1
Service: 3
Is 9:34 in the morning they're already out of certain foods their staff are absolutely rude and they always manage to get an order wrong. They're just remodeled it and it's worse than it was
Atmosphere: 1
Food: 2
Service: 1
The lady working the drive through started swearing at me through the intercom.
Atmosphere: 1
Food: 1
Service: 1
A smile would be nice, and maybe have the employees there drop their attitude. No one's forcing you to work. Don't bother telling them your order cuz they're going to mess it up anyways. You asked for one pump of syrup and they give you the whole bottle.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Doughnuts yum
Atmosphere: 5
Food: 5
Service: 5
I've been going here for 2 weeks straight. Orders are wrong and late daily. Even when you use the app. Received a wrap that was still frozen in the middle. They also seem to run out of food sometimes. Poor management. Worst service ever.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burnt Croissant
It’s Dunkin’ Donuts they excel at coffee, varieties, and small sandwiches and treats to tie you over to your next meal
Atmosphere: 5
Food: 5
Service: 5
Rude employees, poor quality food and drinks, poorly managed. And the place looks like hell they haven’t done their landscaping in years.
Was my go to, If you don't like ur job don't take it out on customers. Paying customers at that.
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