Honestly my worst visit to I hop ever. I got on yelp waiting and it was terrible. ( Won't use that service again) It gave me 10 mins until a seat opened up and I was 1 min late due to a red light and it kicked me off the list. I showed the host my code and timestamps on my phone. Literally 1 min late and because its all automated I had to get back in the back of the line. I get it but if I had called in VS using the yelp option it wouldn't have removed me from the list for a 1 min difference.
Okay so that's not ihops fault it's yelp, I move past that. now for the worst I hop experience I've ever had.
I hop has increased it prices, redone the menu and to my surprise makes pancakes half the size they used too. No joke the pancakes used to be huge now they are only slightly bigger than frozen pancakes. The eggs -over hard- I received were SO OILY the plate was covered in oil, like dripping. Over hard is well done so I have no idea how they managed that. They changed the sausage links too. The old ones used to be the best, these new one had zero flavor and were super oily. ( Maybe it was just the oil but it had no flavor) I actually could not eat more than one. Used to be able to get most meals under 10 but now many combos are 10 and higher. A soda is 3.99 now. I could move past price increases given eggs going up but the size reduction and quality is a no go.
Our waitress was lovely though! I'm not one to leave negative reviews, you can see in my history if you check but just wow. I'll never go back to this Ihop. If I go to a different location and its similar I'll probably stop going altogether.
Atmosphere: 3
Food: 1
Service: 1
Jeffrey cerniglia
No heat in this place, but bathrooms were toasty! Seems like the owner turned down the heat on purpose in the dining area. Id help him out and go somewhere else.
Atmosphere: 1
Food: 3
Service: 4
Emil Herrera
Me and my wife wanted breakfast for dinner. We decided on ihop. It was a Saturday and pretty dead. Took five minutes to seat us. We were finally sat. Waited 20 minutes and nobody came to our table. So we got up and left. Terrible customer service !!
Service: 1
chiquita sor
The only is the waiting time
Atmosphere: 4
Food: 4
Service: 2
Jennifer Donovan
Food over cooked and cold, bacon burnt. Okay service. Sticky floors. Mediocre bathroom...bathroom dark and freezing (December visit). Definitely won't be going back. :(
Atmosphere: 4
Food: 1
Service: 4
Sheena Santiago
Wont be coming back here I have to have the audacity to raise their prices the way that they are as if they're providing five-star service you can never get your meal right it takes forever for them to bring you your food by the time you get your food it's either lukewarm or you've lost your appetite because you ate it for so long you would think with the cost of food at this restaurant that you were going to walk into some fancy classy environment nope it's just IHOP
Atmosphere: 2
Food: 2
Service: 2
Zain Mujawar
Best omelette
Atmosphere: 5
Food: 5
Service: 5
William Hinson
Service and food was very good.
Atmosphere: 5
Food: 5
Service: 5
Diane Purchase
Our waitress was good until we waited almost 1/2 hour for our food and we needed syrup (went to another table ourselves to get that) but we needed additional coffee and just couldn't get her attention. Food was great but the service left a bad taste.
Don’t pick up orders from here they are the slowest IHOP in western mass you will be waiting an hr past your time .
Anonymous
Came here Friday morning 11-28-25 got food poisoning 0/10 wouldn’t recommend
Atmosphere: 2
Food: 4
Service: 3
Bizkit Whaddup Dough
0/10 don’t recommend. There was a male guy there that was super cool and the light skinned slender woman was ok. Our waitress and the food were garbage though. I’ve had good IHOP which is only reason I’m complaining about this one. There’s literally 4 tables in the entire place and three humans (the guy was super cool to reiterate we weren’t his responsibility.) how do i go my entire visit with an empty water glass😑. I can’t explain what was up with the food but it was just not on par with IHOP I’ve had before. The male worker ended up getting us our check and Togo box thankfully or we would have been held hostage another twenty minutes. Probably 10 minutes after he does this our waitress reappears ( dark skinned girl) and tries to give us our check that the guy was already getting. Smh. Literally only has two tables max like wyd besides this🤔. Best of luck to them but eat here last ditch option
Atmosphere: 1
Food: 2
Service: 1
CHINESE STEEL
Waited about 30 minutes to get a seat not one refill while I was waiting took me about 15 minutes to get my food. The food was good. Standard status for IHOP charge me $25 for an omelette and some pancakes.
Atmosphere: 1
Food: 4
Service: 2
Carlos Rivera
Wanna wait 1 hour plus for breakfast ? Come to this place. People in this state have no work ethic at all they take their sweet time with everything. Coming from the city I will never come here again . I been to other Ihops with immaculate service quick also. These people are all slow as hell
Honestly my worst visit to I hop ever.
I got on yelp waiting and it was terrible. ( Won't use that service again) It gave me 10 mins until a seat opened up and I was 1 min late due to a red light and it kicked me off the list. I showed the host my code and timestamps on my phone. Literally 1 min late and because its all automated I had to get back in the back of the line. I get it but if I had called in VS using the yelp option it wouldn't have removed me from the list for a 1 min difference.
Okay so that's not ihops fault it's yelp, I move past that. now for the worst I hop experience I've ever had.
I hop has increased it prices, redone the menu and to my surprise makes pancakes half the size they used too. No joke the pancakes used to be huge now they are only slightly bigger than frozen pancakes.
The eggs -over hard- I received were SO OILY the plate was covered in oil, like dripping. Over hard is well done so I have no idea how they managed that. They changed the sausage links too. The old ones used to be the best, these new one had zero flavor and were super oily. ( Maybe it was just the oil but it had no flavor) I actually could not eat more than one.
Used to be able to get most meals under 10 but now many combos are 10 and higher. A soda is 3.99 now.
I could move past price increases given eggs going up but the size reduction and quality is a no go.
Our waitress was lovely though!
I'm not one to leave negative reviews, you can see in my history if you check but just wow. I'll never go back to this Ihop. If I go to a different location and its similar I'll probably stop going altogether.
Atmosphere: 3
Food: 1
Service: 1
No heat in this place, but bathrooms were toasty! Seems like the owner turned down the heat on purpose in the dining area. Id help him out and go somewhere else.
Atmosphere: 1
Food: 3
Service: 4
Me and my wife wanted breakfast for dinner. We decided on ihop. It was a Saturday and pretty dead. Took five minutes to seat us. We were finally sat. Waited 20 minutes and nobody came to our table. So we got up and left. Terrible customer service !!
Service: 1
The only is the waiting time
Atmosphere: 4
Food: 4
Service: 2
Food over cooked and cold, bacon burnt. Okay service. Sticky floors. Mediocre bathroom...bathroom dark and freezing (December visit). Definitely won't be going back. :(
Atmosphere: 4
Food: 1
Service: 4
Wont be coming back here I have to have the audacity to raise their prices the way that they are as if they're providing five-star service you can never get your meal right it takes forever for them to bring you your food by the time you get your food it's either lukewarm or you've lost your appetite because you ate it for so long you would think with the cost of food at this restaurant that you were going to walk into some fancy classy environment nope it's just IHOP
Atmosphere: 2
Food: 2
Service: 2
Best omelette
Atmosphere: 5
Food: 5
Service: 5
Service and food was very good.
Atmosphere: 5
Food: 5
Service: 5
Our waitress was good until we waited almost 1/2 hour for our food and we needed syrup (went to another table ourselves to get that) but we needed additional coffee and just couldn't get her attention. Food was great but the service left a bad taste.
Atmosphere: 3
Food: 5
Service: 2
Loud customers, poor service, food was good
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Don’t pick up orders from here they are the slowest IHOP in western mass you will be waiting an hr past your time .
Came here Friday morning 11-28-25 got food poisoning 0/10 wouldn’t recommend
Atmosphere: 2
Food: 4
Service: 3
0/10 don’t recommend. There was a male guy there that was super cool and the light skinned slender woman was ok. Our waitress and the food were garbage though. I’ve had good IHOP which is only reason I’m complaining about this one. There’s literally 4 tables in the entire place and three humans (the guy was super cool to reiterate we weren’t his responsibility.) how do i go my entire visit with an empty water glass😑. I can’t explain what was up with the food but it was just not on par with IHOP I’ve had before. The male worker ended up getting us our check and Togo box thankfully or we would have been held hostage another twenty minutes. Probably 10 minutes after he does this our waitress reappears ( dark skinned girl) and tries to give us our check that the guy was already getting. Smh. Literally only has two tables max like wyd besides this🤔. Best of luck to them but eat here last ditch option
Atmosphere: 1
Food: 2
Service: 1
Waited about 30 minutes to get a seat not one refill while I was waiting took me about 15 minutes to get my food. The food was good. Standard status for IHOP charge me $25 for an omelette and some pancakes.
Atmosphere: 1
Food: 4
Service: 2
Wanna wait 1 hour plus for breakfast ? Come to this place. People in this state have no work ethic at all they take their sweet time with everything. Coming from the city I will never come here again . I been to other Ihops with immaculate service quick also. These people are all slow as hell
Atmosphere: 1
Food: 1
Service: 1
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