Went in at 7:30pm and ordered two tender combos, one original bbq and one buffalo proceeds to mess up the first combo and say no sauce and proceed to not say anything how they don't have buffalo sauce for the other combo and put ranch- buffalo sauce in the bag, never coming back to yo this location again!!
Atmosphere: 4
Food: 4
Service: 2
David
So bad service and dertey place where is the west Springfield helth department
Xaiden Johnson
The food was alright but they practically made up my order.I asked for a 2 piece and they gave me 3 piece (they charged me for 3 pieces) and I asked for a side of fried and they give me mashed potatoes with gravy?? Not only did they get my order wrong they gave me no straws or utensilsš¤¦š¾āāļøš¤¦š¾āāļø do better kfc
Atmosphere: 1
Food: 3
Service: 1
Elizabeth Calaway
Twice this week my family has brought me dinner and it was horrible.the tenders were to tuff and the breast was rubbery. I don't know what you are doing differently but it's not good. I did have a drumstick that was good. I will not be getting anything else from you.
Atmosphere: 5
Food: 1
Service: 5
Ugur Kus
Bad food i order chicken tender fries after i pick up my food fries and tender so black color i bring it back to employer he ās sad because oil it not changed that disgusting
Food: 1
Elisha Feliciano MartĆnez
The drive thru person was rude did not knew the difference between a wing and a thigh. Was yelling like a crazy person. I had to repeat myself twice and did not gave me the correct order.
Atmosphere: 1
Food: 4
Service: 2
Dinesh Sampath
This is like the worst KFC I ever been to.. Staff are very rude..!
Service: 1
Rob85442
Not good. Staff ignores you and food is sub par compared to other locations. No ice. Soda flat. Just all around a bad experience.
Atmosphere: 1
Food: 1
Service: 1
Jose Ramos
Been in the drive thru for 6 minutes before pulling off might as well be closed at 10 not midnight
Steven Appleby
This Restaurant has gone down in quality. They have people working here who shouldn't be their.
Totally a disaster! Nobody follows the instructions of the orders. Cursing and talking bad words to each others in plain sight. This place is not a great place to eat.
Atmosphere: 1
Food: 1
Service: 1
Alex O
Horrible place to order from and eat it took a hour to get a online food order and ask for my money back they said they canāt do it because it was a online orderā¦the apple poppers where deep fried and not fully cooked and there not supposed to be deep friedā¦this place has horrible service I would not recommend to eat here even if itās the last chicken place in West Springfield
Atmosphere: 1
Food: 1
Service: 1
Michel Bazile
They made mistakes on the order. They give you leftovers food not fresh at all. And they are not respectful to customers.
Atmosphere: 3
Food: 3
Service: 1
Linda Biagiotti
I used to love this location. Last couple times stopping here food was not fresh. So dry and Luke warm at best. What happened?
Went in at 7:30pm and ordered two tender combos, one original bbq and one buffalo proceeds to mess up the first combo and say no sauce and proceed to not say anything how they don't have buffalo sauce for the other combo and put ranch- buffalo sauce in the bag, never coming back to yo this location again!!
Atmosphere: 4
Food: 4
Service: 2
So bad service and dertey place where is the west Springfield helth department
The food was alright but they practically made up my order.I asked for a 2 piece and they gave me 3 piece (they charged me for 3 pieces) and I asked for a side of fried and they give me mashed potatoes with gravy?? Not only did they get my order wrong they gave me no straws or utensilsš¤¦š¾āāļøš¤¦š¾āāļø do better kfc
Atmosphere: 1
Food: 3
Service: 1
Twice this week my family has brought me dinner and it was horrible.the tenders were to tuff and the breast was rubbery. I don't know what you are doing differently but it's not good. I did have a drumstick that was good. I will not be getting anything else from you.
Atmosphere: 5
Food: 1
Service: 5
Bad food i order chicken tender fries after i pick up my food fries and tender so black color i bring it back to employer he ās sad because oil it not changed that disgusting
Food: 1
The drive thru person was rude did not knew the difference between a wing and a thigh. Was yelling like a crazy person. I had to repeat myself twice and did not gave me the correct order.
Atmosphere: 1
Food: 4
Service: 2
This is like the worst KFC I ever been to.. Staff are very rude..!
Service: 1
Not good. Staff ignores you and food is sub par compared to other locations. No ice. Soda flat. Just all around a bad experience.
Atmosphere: 1
Food: 1
Service: 1
Been in the drive thru for 6 minutes before pulling off might as well be closed at 10 not midnight
This Restaurant has gone down in quality. They have people working here who shouldn't be their.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Totally a disaster! Nobody follows the instructions of the orders. Cursing and talking bad words to each others in plain sight. This place is not a great place to eat.
Atmosphere: 1
Food: 1
Service: 1
Horrible place to order from and eat it took a hour to get a online food order and ask for my money back they said they canāt do it because it was a online orderā¦the apple poppers where deep fried and not fully cooked and there not supposed to be deep friedā¦this place has horrible service I would not recommend to eat here even if itās the last chicken place in West Springfield
Atmosphere: 1
Food: 1
Service: 1
They made mistakes on the order. They give you leftovers food not fresh at all. And they are not respectful to customers.
Atmosphere: 3
Food: 3
Service: 1
I used to love this location. Last couple times stopping here food was not fresh. So dry and Luke warm at best. What happened?
Food: 2
Service: 4
Very dirty not good customer service
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