Taco Bell
298 Memorial Ave, West Springfield
(413) 739-7388
Recent Reviews
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My review is in relation to the phone number listed for this particular restaurant. The number is not active.
They always forget to give you something you ordered and are absolutely rude when you go back and tell them that you are missing something you ordered.
Service: 1
Food wasn't even wrap properly it was dumped in the bag and a mess
Atmosphere: 1
Food: 2
Service: 1
This is the best taco bell in massachusetts.
Atmosphere: 5
Food: 5
Service: 5
Staff made sure everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Just stopped by at this Taco Bell on Memorial Avenue and your workers were extremely rude and said that they were closed. There were multiple cars that pulled up around 2:10 AM, and the store isn’t supposed to close until 3 AM so whoever was working on 6/21 closing shift going into 6/22 needs to be disciplined for closing the store early
Atmosphere: 1
Food: 1
Service: 1
I usually love Taco Bell, but this location was awful. Staff had a bad attitude, the cashier was lazy and rude, and they clearly didn’t care. My order was missing multiple items, no napkins or straws, and what I did get was wrong—even after going back. The meat tasted old, taco shells were stale and all broken. Total mess. Didn’t get what I paid for. Inside was dirty.
Atmosphere: 1
Food: 1
Service: 1
Nice and fast service .
The food was ok, you get what you pay for.
Atmosphere: 3
Food: 3
Service: 5
Came after prom and the workers were beyond amazing and were so sweet and helpful and were offering to take photos for us
Atmosphere: 5
Food: 5
Service: 5
Really great tacos and there chicken bites are amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is Always good fast service
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Triple Double Crunchwrap
BEFORE YOU READ MY REVIEW, DONT
This place should not be hurt or hated as these are rare combos now
I loved the pan pizza. The soda hit different. Wonderful decor and signage. Once they remade the Mexican pizza it was great.
Breadsticks are rock. Heavy vibes tho and is a historical landmark. Check ur veggie Mexican pizza before eating if you are vegetarian-they screwed it up and my dad was on the toilet.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Mexican Pizza, Mtn Dew Baja Blast Freeze
Ordered on the app, still had to wait, they rolled all the burritos into the paper wrap so they all fell apart, no sauces, piss poor service.
Atmosphere: 1
Food: 1
Service: 1
Clean, quicker than expected
Atmosphere: 5
Food: 5
Service: 5
New review 3-29-25. Skimpiest portions you could imagine. Tacos so thin like a teaspoon full of meat. All of them were like that. Special new items missing ingredients. Called manager and was basically told we make them by the rules. I guess rules at this place means a teaspoon of meat???? No other restaurant is so cheap.
Atmosphere: 1
Food: 1
Service: 4
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