Taco Bell

298 Memorial Ave, West Springfield
(413) 739-7388

Recent Reviews

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Aaron FromWesternMass

Ordered on the app, still had to wait, they rolled all the burritos into the paper wrap so they all fell apart, no sauces, piss poor service.

Atmosphere: 1

Food: 1

Service: 1

Rob Lee

Clean, quicker than expected

Atmosphere: 5

Food: 5

Service: 5

Steve Naslund

New review 3-29-25. Skimpiest portions you could imagine. Tacos so thin like a teaspoon full of meat. All of them were like that. Special new items missing ingredients. Called manager and was basically told we make them by the rules. I guess rules at this place means a teaspoon of meat???? No other restaurant is so cheap.

Atmosphere: 1

Food: 1

Service: 4

Debra Kana

The staff is always friendly ( drive through) and the food is fast! Very satisfied

Food: 4

Service: 5

Janice Hernandez

Once again hope people understand that we all human and what ever you do I'll come back to you. Stop treating others like you are better and the food oh boy it was like eating a sloppy Joe a mess and cold 🥶 people attitude kills them. Remember to be kind and respect.

Atmosphere: 1

Food: 2

Service: 1

Joseph Aschenbach

The bathroom is a mess most of time I go, one time I found a used sheet of toilet paper on the floor. The food tastes good like normal but the tacos have like no beef, lettuce or anything. The place is nice and calm and the service is pretty much phenomenal.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Cheesy Gordita Crunch Combo 10, Nachos

Aniruddha Ray

Nice and quick service.

Atmosphere: 5

Food: 4

Service: 5

Marina L

Yummy but getting way too expensive unfortunately

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesy Gordita Crunch Combo 10, Nachos, Wrap

Alex Belonogov

I'm not a fan of the screen ordering option only

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Cheesy Gordita Crunch Combo 10, Nachos, Cheese Quesadilla, Chips and Nacho Cheese Sauce, Triple Double Crunchwrap, Beefy Crunch Burrito

Yvette

Nacho's with meat, no beans.
The taco meat was smooshy like beans.

It was ansolutely the worse taco bell taco meat I've Ever Had.

Didn't eat any of the nacho chips that had it on them, tasted bad as well.
Looked like moist cat food put of a can.
Never will I order that again unless someone that I know makes it.
Or I make it myself.

Vegetarian options: Bean tacos

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Chips and Nacho Cheese Sauce

Katherine Lugo Ortiz

I order a beef burrito plain and gave me a supreme burrito

Atmosphere: 3

Food: 3

Service: 3

Myth S

Bad customer service they cursed at me

Food: 1

Service: 1

Kim V.

This was a standard Taco Bell. It had a drive through and eat in area. The menu and pricing was the same as other TBs. We were on a road trip and decided to get a quick dinner on the way. The drive through was busy and moved at an average speed. The customer service was good. The food came out hot and ready to devour. I always get a Mexican pizza because it's my favorite. The Mexican pizza was good and standard. Overall, a decent Taco Bell and similar to every other I've been to; it's quick, cheap, and satisfies the unhealthy cravings.

Service: 4

Caitlain Lami

Gave us a free drink for waiting to long and it was only 5 minutes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks with Pizza Supreme

brian anderson

Terrible food and terrible service..girl at drive thru was more worried about her phone..messed up my whole order..brought it back and was cursed at and upon arrival home all of my tacos were smashed apart..keep up the quality work

Atmosphere: 1

Food: 1

Service: 1

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