They took multiple door dash orders and drive thru orders. It made us late.
Service: 1
Trent Sutton
Waited 30 minutes to be skimped on food.
Earlier this morning I Ordered on the app right before I arrived. I sat there waiting for 25 minutes and before I went up and asked worker about where my food was. She told me she “hadn’t seen my order” and that she would make it now. I wait another 5 minutes and get the skimpy portion sizes in the pictures below.
You can see how overfolded the wrap is due to how little food they put inside. You can also that the quesadilla is 40% empty compared to the picture in the app which is actually full. What a waste of time and money. Will definitely never be returning here
Atmosphere: 3
Food: 1
Service: 1
jonathan guiel
tired of wasting money will be going to the other tacobell I get out of a 10 hour shift and legit there’s not much open and just the lack of consistency and even effort into the $20 I spend really pisses me off. I order a chicken quesadilla CHICKEN. I get a cheese quesadilla it’s a constant mess up every time I go there. I got burnt quesadilla unedible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quesadilla
Данил Горецький
the food is normal but the wait is very long, we waited 20 minutes and they eventually forgot about us, we had to go up to ask if the order was ready
Atmosphere: 2
Food: 3
Service: 1
henry “painter357” ducharme
Best tacos around
Atmosphere: 5
Food: 5
Service: 5
Maureen
Bella had the best customer service and the tacos were full and great!!!
Took 40 minutes in drive thru to get the food they forgot our fire sauce and the bread sticks were hard as rocks
Atmosphere: 1
Food: 4
Service: 1
S1
I don’t write reviews but for this I will. This place gave me the worst cooked food I have ever received. It was a joke and illegal the way they served me
Atmosphere: 1
Food: 1
Service: 1
Chad Thomas
Drive-through.
The young lady was quite terse; borderline rude.
I ordered a large root beer and cinnamon twists.
Happy with the order.
Vegetarian options: you can exclude/substitute ingredients to make items vegan and vegetarian.
I didn't receive my debit card back from this store after ordering in the drive-thru. A little while later, I noticed my debit card had been charged for a second transaction totaling almost $20. When I came back for a refund, and my card, the staff were laughing and snickering. This made me suspect, they had plans with my card. Avoid this Taco Bell as some staff may be part of the local card scamming scheme plaguing the area right now.
Atmosphere: 1
Food: 3
Service: 1
Lomels World
The new Dragonfruit Freeze is insanely good.
Atmosphere: 5
Food: 5
Service: 5
Vladimir Gargun
Went through drive through, the guy taking my order charged me extra, bought himself something and when I confronted him about it he said it wasn’t my receipt yet my card number was on it. I checked my bank account and it was clearly charged on my card. And then wouldn’t give the receipt back. Called the manager and he defended him because he definitely does the same thing as that idiot. Check your receipts!! Place sucks!!
Atmosphere: 1
Food: 1
Service: 1
Sarah Hawthorne
My post is more about the service than the food. Although I've always been happy with the food I had an experience with a few of the employees yesterday.I was driving down the road right in front of Taco Bell on Morgan Road in West springfield. It was rush hour and as usual it was a lot of traffic and everybody was impatient. The car in front of me had died. Poor girl had her hazards on and all the other drivers passing by her were honking and yelling. I pulled into the parking lot and went out to help the girl push her car out of the road. Not one car stopped. And I'm going to guess that at least 40 to 50 cars passed us.So with her trying to steer and push and me pushing behind her we weren't getting very far and to pull into their parking lot there's a slight upward angle. I couldn't believe that all these cars would leave this poor woman stuck like that. The next thing I know here comes two of the Taco Bell workers rushing out of their job to come and help. They were clearly trying to get it done quick so they weren't away from their job for too long but they too were shocked at the fact that nobody else pulled over to help. One of them was named Jesus and the other was named JP . I went back into the Taco Bell after to thank them and they both very modestly said of course we would help anyone stuc like that. If I owned a business that's the exact kind of employee I would want working for me. I will go one step further and send a letter to corporate for the owner once I figure out how. But if we had more people like Jesus and JP in the world it would certainly be a better place.
I was craving some tacos it was close by they make you use the kiosk…robots taking over... When we got the food my chapua lettuce and sour cream was ice cold! It was gross and hard to eat it’s my favorite taco so it ruined my dinner. I hope it doesn’t make me sick. I knew if I complained I would get the same ice cold lettuce. Taco Bell as a company just continues to disappoint me not worth the $25 dollars wasted here. I’ll go to Wendy’s next time the food is much better and cheaper and the employees take my order and don’t make me use a kiosk.
They took multiple door dash orders and drive thru orders. It made us late.
Service: 1
Waited 30 minutes to be skimped on food.
Earlier this morning I Ordered on the app right before I arrived. I sat there waiting for 25 minutes and before I went up and asked worker about where my food was. She told me she “hadn’t seen my order” and that she would make it now. I wait another 5 minutes and get the skimpy portion sizes in the pictures below.
You can see how overfolded the wrap is due to how little food they put inside. You can also that the quesadilla is 40% empty compared to the picture in the app which is actually full. What a waste of time and money. Will definitely never be returning here
Atmosphere: 3
Food: 1
Service: 1
tired of wasting money will be going to the other tacobell I get out of a 10 hour shift and legit there’s not much open and just the lack of consistency and even effort into the $20 I spend really pisses me off. I order a chicken quesadilla CHICKEN. I get a cheese quesadilla it’s a constant mess up every time I go there. I got burnt quesadilla unedible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quesadilla
the food is normal but the wait is very long, we waited 20 minutes and they eventually forgot about us, we had to go up to ask if the order was ready
Atmosphere: 2
Food: 3
Service: 1
Best tacos around
Atmosphere: 5
Food: 5
Service: 5
Bella had the best customer service and the tacos were full and great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Mexican Pizza
Took 40 minutes in drive thru to get the food they forgot our fire sauce and the bread sticks were hard as rocks
Atmosphere: 1
Food: 4
Service: 1
I don’t write reviews but for this I will. This place gave me the worst cooked food I have ever received. It was a joke and illegal the way they served me
Atmosphere: 1
Food: 1
Service: 1
Drive-through.
The young lady was quite terse; borderline rude.
I ordered a large root beer and cinnamon twists.
Happy with the order.
Vegetarian options: you can exclude/substitute ingredients to make items vegan and vegetarian.
Food: 5
Service: 3
Recommended dishes: Cinnamon Twists
Food was good and it was all there
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I didn't receive my debit card back from this store after ordering in the drive-thru. A little while later, I noticed my debit card had been charged for a second transaction totaling almost $20. When I came back for a refund, and my card, the staff were laughing and snickering. This made me suspect, they had plans with my card. Avoid this Taco Bell as some staff may be part of the local card scamming scheme plaguing the area right now.
Atmosphere: 1
Food: 3
Service: 1
The new Dragonfruit Freeze is insanely good.
Atmosphere: 5
Food: 5
Service: 5
Went through drive through, the guy taking my order charged me extra, bought himself something and when I confronted him about it he said it wasn’t my receipt yet my card number was on it. I checked my bank account and it was clearly charged on my card. And then wouldn’t give the receipt back. Called the manager and he defended him because he definitely does the same thing as that idiot. Check your receipts!! Place sucks!!
Atmosphere: 1
Food: 1
Service: 1
My post is more about the service than the food. Although I've always been happy with the food I had an experience with a few of the employees yesterday.I was driving down the road right in front of Taco Bell on Morgan Road in West springfield. It was rush hour and as usual it was a lot of traffic and everybody was impatient. The car in front of me had died. Poor girl had her hazards on and all the other drivers passing by her were honking and yelling. I pulled into the parking lot and went out to help the girl push her car out of the road. Not one car stopped. And I'm going to guess that at least 40 to 50 cars passed us.So with her trying to steer and push and me pushing behind her we weren't getting very far and to pull into their parking lot there's a slight upward angle. I couldn't believe that all these cars would leave this poor woman stuck like that. The next thing I know here comes two of the Taco Bell workers rushing out of their job to come and help. They were clearly trying to get it done quick so they weren't away from their job for too long but they too were shocked at the fact that nobody else pulled over to help. One of them was named Jesus and the other was named JP . I went back into the Taco Bell after to thank them and they both very modestly said of course we would help anyone stuc like that. If I owned a business that's the exact kind of employee I would want working for me. I will go one step further and send a letter to corporate for the owner once I figure out how. But if we had more people like Jesus and JP in the world it would certainly be a better place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Gordita Crunch Combo 10
I was craving some tacos it was close by they make you use the kiosk…robots taking over... When we got the food my chapua lettuce and sour cream was ice cold! It was gross and hard to eat it’s my favorite taco so it ruined my dinner. I hope it doesn’t make me sick. I knew if I complained I would get the same ice cold lettuce. Taco Bell as a company just continues to disappoint me not worth the $25 dollars wasted here. I’ll go to Wendy’s next time the food is much better and cheaper and the employees take my order and don’t make me use a kiosk.
Atmosphere: 2
Food: 1
Service: 1
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