I just drove up the the drive through speaker at 7:02 this morning. The team member asked if I would like to try a combo meal. I politely declined and said I would like a bacon egg and cheese breakfast burrito. After a long pause of no answer from the team member I said hello? Once again silence. I gave it another 10 seconds and tried another hello. No answer. I proceeded to drive up to the window. The lights were off and I couldn't see anyone inside. No one answered me at the window. My guess is they were understaffed or only wanted to make that combo meal. It easy to apologize and say that item isn't available. Instead they choose to go silent and dodge responsibility. I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Karla
Foods barely warm and cookies hard as a rock and order was made wrong
Atmosphere: 1
Food: 1
Service: 1
yOuTube chanel
The good reviews are fake. The bad reviews seem spot on. đ€Ł Definitely check the bag before you drive off.
Dietary restrictions: They don't understand
Atmosphere: 1
Food: 1
Service: 1
Ashley âShorty Pimpinâ Crawford
So I tried the French toast sticks today, I really didn't enjoy it to much, just look like bread toasted it's no cinnamon on it. It was nice and soft, but no flavor on it. Even with the syrup it just tasted plain.
Atmosphere: 5
Food: 1
Service: 5
miss Clee
15 minute wait just for a burger. Wtf ..that's half my lunch time already. I will never come here again. Mind you there's no one else here but me. Horrible. Wendys is on my list now. Well the west spfld one is. Ordered ahead and still have to wait. So stupid. Why even have online order if I'm going to have to wait anyways . Make it make sense . I already gave then two chances and still just a lack of speed. Everyone one 3rd shift acting like don't bother me I'm getting paid just to sit here n talk. Annoyed . Can't even enjoy my lunch since I have to rush back to work .
Atmosphere: 1
Food: 3
Service: 1
Sheekcecil
Cookies had just came out of the oven
Atmosphere: 4
Food: 4
Service: 4
Kubilay PĂŒtĂŒn
Every single night they just make you wait for 30 minutes until you get the food worst wendyâs ever
Atmosphere: 3
Food: 2
Service: 1
YoldaĆ Destici
Itâs slow as sloth
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Baconator
Xavier SimĂłn BenĂtez
Cool thing is that you can see a retro Wendyâs place, but that also says that they havenât even tried to renew at allâŠ
The atmosphere feels old, there is no screen counter and every time you go get your order at the counter, it seems like youâre bothering them.
But in the end itâs a Wendyâs, so food is good!
Atmosphere: 3
Food: 5
Service: 3
Hmmm Okay
my wife is allergic to tomatoes and they carelessly put tomatoes on her sandwich after i told them not to, this isnât the first time this has happened. Also thereâs never any napkins put in the bag
Fries were stale and cold. Wednesday afternoon. Chicken sandwich had nothing on it like featured just a piece of hard lettuce! Jr bacon cheeseburger was good though! Hope they improve!
Food: 3
Service: 5
Alex maple
I love how your menu is but the staff need to be more friendlier and more positive to customers and the food needs to not be just shoved in a bag that's not ok.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Crispy Chicken Sandwich
PBR
I pick up an order at 1:35 am on December 29th Sunday, the staff service was horrible they left me waiting on the drive thru for more than 20 minutes other cars passing, I don't know if the employees didn't like me or my car but I was very offended
Atmosphere: 3
Food: 2
Service: 1
Tanya Torres
I bought a taco salad and when I arrived home, it had no chili or tortillas, just a bunch of greens. Drove back and the lady at counter told Mr this is the new taco salad and could not give me a refund till manager arrived. I went today to claim my refund and the same lady at the counter pretended not to be the same person who denied me the refund the first time and gave me the taco salad the way it is supposed to come. Poor customer service. Never again!
Service: 1
Gel Mel
Beautiful Christmas Decorations. Clean and Friendly!
I just drove up the the drive through speaker at 7:02 this morning. The team member asked if I would like to try a combo meal. I politely declined and said I would like a bacon egg and cheese breakfast burrito.
After a long pause of no answer from the team member I said hello? Once again silence. I gave it another 10 seconds and tried another hello. No answer. I proceeded to drive up to the window. The lights were off and I couldn't see anyone inside. No one answered me at the window.
My guess is they were understaffed or only wanted to make that combo meal. It easy to apologize and say that item isn't available. Instead they choose to go silent and dodge responsibility. I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Foods barely warm and cookies hard as a rock and order was made wrong
Atmosphere: 1
Food: 1
Service: 1
The good reviews are fake. The bad reviews seem spot on. đ€Ł Definitely check the bag before you drive off.
Dietary restrictions: They don't understand
Atmosphere: 1
Food: 1
Service: 1
So I tried the French toast sticks today, I really didn't enjoy it to much, just look like bread toasted it's no cinnamon on it. It was nice and soft, but no flavor on it. Even with the syrup it just tasted plain.
Atmosphere: 5
Food: 1
Service: 5
15 minute wait just for a burger. Wtf ..that's half my lunch time already. I will never come here again. Mind you there's no one else here but me. Horrible. Wendys is on my list now. Well the west spfld one is. Ordered ahead and still have to wait. So stupid. Why even have online order if I'm going to have to wait anyways . Make it make sense . I already gave then two chances and still just a lack of speed. Everyone one 3rd shift acting like don't bother me I'm getting paid just to sit here n talk. Annoyed . Can't even enjoy my lunch since I have to rush back to work .
Atmosphere: 1
Food: 3
Service: 1
Cookies had just came out of the oven
Atmosphere: 4
Food: 4
Service: 4
Every single night they just make you wait for 30 minutes until you get the food worst wendyâs ever
Atmosphere: 3
Food: 2
Service: 1
Itâs slow as sloth
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Baconator
Cool thing is that you can see a retro Wendyâs place, but that also says that they havenât even tried to renew at allâŠ
The atmosphere feels old, there is no screen counter and every time you go get your order at the counter, it seems like youâre bothering them.
But in the end itâs a Wendyâs, so food is good!
Atmosphere: 3
Food: 5
Service: 3
my wife is allergic to tomatoes and they carelessly put tomatoes on her sandwich after i told them not to, this isnât the first time this has happened. Also thereâs never any napkins put in the bag
Service: 1
Restaurantji Recommends
Fries were stale and cold. Wednesday afternoon. Chicken sandwich had nothing on it like featured just a piece of hard lettuce! Jr bacon cheeseburger was good though! Hope they improve!
Food: 3
Service: 5
I love how your menu is but the staff need to be more friendlier and more positive to customers and the food needs to not be just shoved in a bag that's not ok.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Crispy Chicken Sandwich
I pick up an order at 1:35 am on December 29th Sunday, the staff service was horrible they left me waiting on the drive thru for more than 20 minutes other cars passing, I don't know if the employees didn't like me or my car but I was very offended
Atmosphere: 3
Food: 2
Service: 1
I bought a taco salad and when I arrived home, it had no chili or tortillas, just a bunch of greens. Drove back and the lady at counter told Mr this is the new taco salad and could not give me a refund till manager arrived. I went today to claim my refund and the same lady at the counter pretended not to be the same person who denied me the refund the first time and gave me the taco salad the way it is supposed to come. Poor customer service. Never again!
Service: 1
Beautiful Christmas Decorations. Clean and Friendly!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chili
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