Attended a bridal shower and everything was fantastic. Taylor the event planner had all details exactly as they had asked. Food was excellent from the charcuterie to the prime rib! Bartender and servers did such a great job they were all very friendly and attentive. I can’t say enough about what a perfect day it was. Thanks Cold Harbor team!
Josh Guarino
I brought my girlfriend here to celebrate her 21st birthday along with a group of her friends. What was supposed to be a joyful and memorable night quickly turned into an unnecessarily humiliating experience, all thanks to the negligence of the staff, specifically the bartender and manager.
Despite being part of a group, my girlfriend was the only one who had her ID taken to the back to be “scanned”, which apparently didn’t matter for the rest of our identification. The bartender took it, disappeared for over five minutes, and returned with a condescending attitude, proceeding to quiz her on her address in front of other patrons while holding her REAL ID between her fingers vertically. After my girlfriend correctly recited her full address, which she was under no obligation to do, she was abruptly cut off and told that because she didn’t include her apartment number, she would not be served.
Already embarrassed, she calmly offered another valid and unexpired form of identification, only for that to be taken into the back for another five-minute disappearance. The bartender returned and claimed “the manager won’t allow it,” continuing the public embarrassment, on my girlfriend’s 21st birthday.
When asked why this was happening, we were told that we could leave if we wanted, with the bartender adding, “Sorry, don’t want to lose my job”, to which I replied “Is it illegal to serve a 21 year old here?”. The answer, obviously, was no. I’m still uncertain of what prompted this unfounded and rude treatment.
This was not due diligence, it was targeted, rude, and unprofessional behavior that felt deliberately demeaning. If this is how Cold Harbor chooses to treat young women celebrating milestone moments, I can’t imagine how they treat their regular patrons.
I’ll be sharing this story with everyone I know and can assure you we will never return. Cold Harbor, if your idea of good business is publicly shaming 21-year-olds on their birthday, then congratulations, you’re excelling.
Jenn Foley
Great food with a dedicated gluten free fryer! Most things can be made gluten free. Beyond happy with this experience as someone with celiac.
Sheila Crosbie
Holly is probably the best waitress I have ever had the pleasure of having. She is knowledgeable, outgoing without being annoying, quick to refill drinks and checked on us often. It was like her attention was 💯 on just us, and we were a large group of 15! We did not wait long for apps which were delicious, and the menu options were plentiful. Holly deserves a raise!
Drew Frechette
We visited on a Sunday around 2:00. We reserved a table for a large party. Holly was our server. She was amazing. She absolutely killed it. Fun, gave recommendations and was on top of our every need.
Kerry Monaco
Holly was an amazing server this Sunday May 18 for our large party!!
Savannah Bergstrom
Holly was amazing! The food was delicious! We had a great afternoon out for a graduation celebration! Thank you
Lindsay
We had a great experience at Cold Harbor for my nephew’s graduation lunch. Our waitress, Holly was fantastic. She was super personable and attentive and such a pleasure. We gave her the nickname Joy because she exuded that positive energy. It was a great ending to a fun family outing. Highly recommend. Ask for Holly aka Joy when you go!
John M
Food is delicious. Nachos are a must-have. Cuban is great. Beer is fantastic. And anyone complaining about the service; sometimes wait times are longer because they draw large crowds.
Pretty chaotic for a Sunday night! Our waitress Kathryn was amazing, I work at a restaurant & she was zoomin’. Didn’t see any other waitresses or managers much, but much appreciation to her & I hope that she gets the raise she deserves :)))
Kid-friendliness: Lots of kids there tonight lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
Rose
It’s a bit pricey for me, but the cheeseburger I ordered was so delicious that it was worth every penny.
Atmosphere: 5
Food: 5
Service: 4
Sheila P
Great outside fire pit and tasty good!
Atmosphere: 5
Food: 4
Service: 5
Belinda Fralick
The positive was that our waitress (Nancy) was great. The beer was good. The food had good taste but…… Now the negative: the fries were never hot even after sending them back. My husband’s sandwich was overcooked and very dry. Didn’t want to send back after complaining about the fries. The host staff & food runner were very cold. Hopefully it was just an off day for them. Not sure I will go back. So many other breweries.
Jessica Banks
I had the pleasure of being served by Katie, and she’s a superhero in disguise! Not only did she bring the food faster than I could believe for a group our size, but she also charmed the kids like a pro. If you want great service with a smile, she’s your go-to! Food was delicious and live music was fun too. Highly recommend for a fun family outing!
Be aware they add gratuity without telling you!
Attended a bridal shower and everything was fantastic. Taylor the event planner had all details exactly as they had asked. Food was excellent from the charcuterie to the prime rib! Bartender and servers did such a great job they were all very friendly and attentive. I can’t say enough about what a perfect day it was. Thanks Cold Harbor team!
I brought my girlfriend here to celebrate her 21st birthday along with a group of her friends. What was supposed to be a joyful and memorable night quickly turned into an unnecessarily humiliating experience, all thanks to the negligence of the staff, specifically the bartender and manager.
Despite being part of a group, my girlfriend was the only one who had her ID taken to the back to be “scanned”, which apparently didn’t matter for the rest of our identification. The bartender took it, disappeared for over five minutes, and returned with a condescending attitude, proceeding to quiz her on her address in front of other patrons while holding her REAL ID between her fingers vertically. After my girlfriend correctly recited her full address, which she was under no obligation to do, she was abruptly cut off and told that because she didn’t include her apartment number, she would not be served.
Already embarrassed, she calmly offered another valid and unexpired form of identification, only for that to be taken into the back for another five-minute disappearance. The bartender returned and claimed “the manager won’t allow it,” continuing the public embarrassment, on my girlfriend’s 21st birthday.
When asked why this was happening, we were told that we could leave if we wanted, with the bartender adding, “Sorry, don’t want to lose my job”, to which I replied “Is it illegal to serve a 21 year old here?”. The answer, obviously, was no. I’m still uncertain of what prompted this unfounded and rude treatment.
This was not due diligence, it was targeted, rude, and unprofessional behavior that felt deliberately demeaning. If this is how Cold Harbor chooses to treat young women celebrating milestone moments, I can’t imagine how they treat their regular patrons.
I’ll be sharing this story with everyone I know and can assure you we will never return. Cold Harbor, if your idea of good business is publicly shaming 21-year-olds on their birthday, then congratulations, you’re excelling.
Great food with a dedicated gluten free fryer! Most things can be made gluten free. Beyond happy with this experience as someone with celiac.
Holly is probably the best waitress I have ever had the pleasure of having. She is knowledgeable, outgoing without being annoying, quick to refill drinks and checked on us often. It was like her attention was 💯 on just us, and we were a large group of 15! We did not wait long for apps which were delicious, and the menu options were plentiful. Holly deserves a raise!
We visited on a Sunday around 2:00. We reserved a table for a large party. Holly was our server. She was amazing. She absolutely killed it. Fun, gave recommendations and was on top of our every need.
Holly was an amazing server this Sunday May 18 for our large party!!
Holly was amazing! The food was delicious! We had a great afternoon out for a graduation celebration! Thank you
We had a great experience at Cold Harbor for my nephew’s graduation lunch. Our waitress, Holly was fantastic. She was super personable and attentive and such a pleasure. We gave her the nickname Joy because she exuded that positive energy. It was a great ending to a fun family outing. Highly recommend. Ask for Holly aka Joy when you go!
Food is delicious. Nachos are a must-have. Cuban is great. Beer is fantastic. And anyone complaining about the service; sometimes wait times are longer because they draw large crowds.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Pretty chaotic for a Sunday night! Our waitress Kathryn was amazing, I work at a restaurant & she was zoomin’. Didn’t see any other waitresses or managers much, but much appreciation to her & I hope that she gets the raise she deserves :)))
Kid-friendliness: Lots of kids there tonight lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
It’s a bit pricey for me, but the cheeseburger I ordered was so delicious that it was worth every penny.
Atmosphere: 5
Food: 5
Service: 4
Great outside fire pit and tasty good!
Atmosphere: 5
Food: 4
Service: 5
The positive was that our waitress (Nancy) was great. The beer was good. The food had good taste but……
Now the negative: the fries were never hot even after sending them back.
My husband’s sandwich was overcooked and very dry. Didn’t want to send back after complaining about the fries.
The host staff & food runner were very cold.
Hopefully it was just an off day for them. Not sure I will go back. So many other breweries.
I had the pleasure of being served by Katie, and she’s a superhero in disguise! Not only did she bring the food faster than I could believe for a group our size, but she also charmed the kids like a pro. If you want great service with a smile, she’s your go-to! Food was delicious and live music was fun too. Highly recommend for a fun family outing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beer Flight
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