Dunkin'

124 Turnpike Rd, Westborough
(508) 366-5784

Recent Reviews

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Freddy W.

This Dunks was remodeled a while back, it looks great. The staff is good a young man named Kevin is super helpful and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Bagel

Willow

Worker wearing gloves that rings people out, wipes his nose and prepares food without changing. Ordered on self serve, employees must be manipulating service times. Said order was ready and the didn't even start it. Been here many times. Each time is more of a disappointment. Would not recommend.

Atmosphere: 1

Food: 2

Service: 1

Nahil Gonzalez

Mi #1 Store !!! all the service are excellent, all the Morning Girls are exceptional ??? ! All my orders are good, presentation too.
Daily Customer.

Atmosphere: 5

Food: 5

Service: 5

Wimbledon Tennis

Worst ever; Wish there is a Zero rating! The folks running this store are aberrations to the service industry. Despite ordering breakfast in-store on a working day, after waiting 15 mins; had to run from cashier to cooks to get it; tons of attitude; they seem to have a kick when you struggle; but determined to not care about the customer. Its like despite giving them business you need to earn your breakfast while they laugh at you! I see many complaints before me and looks like there seems to be no leadership or customer care. Deadly combination. Good luck!

Atmosphere: 1

Food: 1

Service: 1

Krishna Mohan

They charged for donuts but did not give in box.. my son did not check at the drive thru counter and at home he was not happy, because he chose Dunkin donuts over burger King on the other side of road..

Atmosphere: 2

Food: 3

Service: 1

Pablo Calel

Worse dunks in westbough
Don't come here
Never have what u want and they don't pay attention to the orders , they Just don't care
Workers don't care even when we are paying
SMH

Atmosphere: 1

Food: 1

Service: 1

Britt J

Hi this review goes out to the staff that accused me for paying for a bagel with a counterfeit $5 bill

I looked into it…please google what a $5 bill from 1995 looks like, and whisper an apology to me into the universe for treating me like some kind of low grade criminal mastermind and refusing to use my money.

“It doesn’t look like my other $5 bill” yeah because it was printed before you were born, and that’s not a valid reason to refuse service!

Service: 1

Dan LaFond

Terrible everytime i come here they have no donuts, the workers are clearly high on drugs angry screaming, and then it saus 24 hours but you show up at 1130pm at the drive thru and she says closed not taking orders…

Atmosphere: 1

Food: 3

Service: 1

aarthi krishnan

One of the best lattes, I have had in any of the DDs so far.

Atmosphere: 5

Food: 5

Service: 5

Mike Horan

Says they are open 24 hours but that doesn't seem to be the case. Don't make the drive

Atmosphere: 1

Food: 1

Service: 1

Olivia Russo

Drive thru girl was rude, gave me the wrong sandwich, I asked her to fix, and she rudely still gave me a wrong item. I’m so done with this location. They’re all RIDICULOUSLY rude and unprofessional and can’t even follow English instructions. I get a wrong item every day. Never coming back! Will go out of my way to go to a different location.

Collin Brattlof (Bird)

I stop here every day before work. Michelle is honestly the best, #1 get her promoted #2 she works hard, always smiling and attentive and they keep this place really clean compared to other staff that has been here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Modern Wealth (Goose)

I stop here every day before work. Michelle is honestly the best, #1 get her promoted #2 she works hard, always smiling and attentive and they keep this place really clean compared to other staff that has been here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Katy Forrest

The absolutely slowest, most poorly managed Dunkin I have ever been to. I have been coming here for years and the service has gone downhill significantly. I was in there the other day (drive thru line was insane) and one of the employees (I think she is the manager) was sweeping the floor! There were 5 or 6 of us standing there waiting to order and she did nothing.

Atmosphere: 1

Food: 2

Service: 1

david

For some reason, this location (and most other Dunkin locations), can never get my order right when ordering in person at the drive-thru. Mobile ordering is the best way to go, because otherwise there's always something wrong with the order.

Atmosphere: 3

Food: 2

Service: 3

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