Black Rose European bakery

The lady who took the order for my son’s birthday cake was very rude. She took the order like she was doing some favor to us. The cake that we received we spent around $270 and the cake was designed not up to the standards and when we cut the cake it fell off immediately. We got the cake from the bakery around 10am and cut the cake around 12:00 pm and it didn’t stay put. You couldn’t even make the perfect pieces to serve the people. Never going back to this bakery.

Service: 1

First time here, great selection. Gingerbread cookies, super yummy! Mini carrot cup cake, cream cheese frosting was really good. Lemon truffle was very lemony, but my friend was not thrilled with the intside texture. Service was on point, super friendly, helpful and engaging.

Atmosphere: 4

Food: 5

Service: 5

Awesome bakery! HUGE selection of pastries and cakes! Absolutely delicious!

Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cupcake, Cakes, Bakery

Purchased a birthday cake from here tasted and looked amazing! Friendly staff!

Amazing!! Top shelf quality. Fresh and lots of choices. I'm not aware of anything comparable from here to Boston. They also made a specialty birthday cake for my son and it was perfect. He loved it! 🥰

Atmosphere: 5

Food: 5

Service: 5

They always exceed our expectations. This cake tasted even better than it looked and it was absolutely beautiful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cakes, Birthday Cake, Bakery

My husband and I both ordered cheesecakes here around 2:00/3:00 PM, and were up at 2:00 AM with food poisoning. My husband’s cheesecake had an egg shell in it. It’s the only shared item we both ate in our day.

I went here tonight 10/16/2024 and got my things to go. When I got back to the hotel I noticed the glass jar my crème caramel was in had a plastic film residue on top like it was store bought prepackaged and they just put it out on their shelf..a quick Google search and these are DEFINITELY from Costco (called Marie Morin Caramel Flan at Costco) then I noticed it expired 2 days ago. My friend got the chocolate mousse in a jar and it REEKED like it was old, too!

Food: 1

Loved the Newberry location. Very friendly and helpful staff. Delicious pastries. Good GF options as well. Best of luck to the new location

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cannoli, Macaron, Bakery

AVOID!!This place is beyond disappointment! I ordered a tres leches cake which I used to get from the former bakery Gerardo’s but what I received was nothing close. It was two separate cakes one half of the cake was from Costco and the other is left over cake they must have had laying around. I called to complain about it and the attitude of this woman who is supposedly a baker was disrespectful. After expressing my concerns all I got was “this is how it is” AVOID this place at all cost! I paid money for a 1/2 of a Costco cake and left over cake pieces. Not authentic bakers! Save your money! You can see in the picture! Sloppy! My son’s birthday cake request was ruined!

Atmosphere: 1

Food: 1

Service: 1

Was in town for a hockey tournament and I discovered this bakery down the road from the rink. Staff was friendly and helpful. Everything looked amazing and was delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cannoli, Cupcake, Bakery

First time here, I was amazed by so many choices of delicious pastries, I wasn't crazy about mini eclairs but looooved the lobster tail. The slice of chocolate mouse is a must try as well!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cakes, Bakery

Too sweet ... there is not the balance you look for in fine pastries in any of the items offered. Cheesecake ... one has to wonder about or maybe the piece I purchased was old ??? Tiramisu needs to be redefined ... Frostings taste as though they came out of a bucket and my guess is that is not the case ... please revise your formulas. Fillings are way too sweet and the fresh cream adulterated with stabilizers. One just has to question the freshness especially with the short doughs, crusts and what should be wonderful benchwork pastries. It's just not there in their current offerings. The staff is without emotion ... which has to be a reflection of the older woman I have seen there. Just not accommodating or personable. I keep stopping there with hope LOL. You have one of the most wonderful professions in culinary and a captive audience. If you are tired of your trade find some fresh new pastry chef and baker with a passion for their product. Just put out a product that not only looks awesome but wows our tastebuds as well!!! you're just not getting it done ... :-(

Atmosphere: 1

Food: 1

Service: 1

Awesome home made baked goods. Pleasantly surprised!! Among all the different kind of baked goods also my chihuahua loved the home made dog treat cupcake. Will be back again. Glad I'm in your in the neighborhood!! Thanx for the good food!!

The most amazing experience by the staff and owner. After a beautiful and long day at Boston. Coffee and pastries. Thank you you made our day!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Fruit Tart, Cakes, Blueberry Pie, Lobster Tail, Bakery