Moe's Southwest Grill

76 Otis St, Westborough
(508) 329-5139

Recent Reviews

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Ryan Pellerin

I literally just watched a employee sneeze on the food prep counter without covering up, seems like he has never been food trained cause he had to be reminded to wear gloves. Must be the franchise owners kid.

Atmosphere: 1

Food: 2

Service: 1

C

DO NOT EAT HERE. I WAS SERVED RAW CHICKEN THAT I ATE. I ordered the adobo chicken and started eating it and noticed the chicken tasted kind of weird (chewy/ slimy) I didn’t think anything of it, just thought it tasted bad. Then I noticed the chicken was raw. I was still at the store so I took it to staff there who claimed it was “a result of the batch”…. It’s just undercooked and legit raw. Clearly the staff doesn’t care about food quality and they lack any training probably. Avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

Ivelisse YS

Quiet diner (no music at all). First and last time going in. Servers are indian so I could barely understand them. They were wearing sandals with socks and sitting on the dining tables after serving each customer like they had nothing else to do. Ordered two burritos. Nothing special about them, I’d give the flavor a 3/10. They gave me a dirty greasy tray with the thousand cold unsalted tortilla chips they serve and my burrito. As I was eating it, I couldn’t wait to finish and get out of there. Not a pleasant experience and like I said, it was my first and last time there… my advice: don’t waste your money there. Go to Chipotle for better burritos and overall experience.

Atmosphere: 5

Food: 1

Service: 3

Kennedy T

As others have mentioned. Chipotle is a sure bet. 100 times over. FYI.

Atmosphere: 2

Food: 2

Service: 2

Darius Kerravala

Food is never cooked right, ingredients are often incorrect (given things never asked for or missing things wanted), ingredients also never at temperature they should be (meats are cold/barely warm, cheese barely melted in quesadilla), ingredients thrown in with out care (queso just poured into bottom for nachos), ingredients themselves often prepared poorly (see picture for a piece of pepper given for nachos). Avoid this location and instead use either competitors or locations in other towns.

Atmosphere: 2

Food: 1

Service: 2

deanne jacobson

Guy behind the counter could not answer any questions, one about allergies. Rice is under cooked and there was 1 salsa out. Not sure why meals are advertised when I was told they don't do that.

Atmosphere: 2

Food: 1

Service: 1

Freddy W.

I used to love Moe's. The portions are small now. Ingredients are cheaper. We felt like we were bothering the staff, and it wasnt as clean as it could have been.

Atmosphere: 2

Food: 2

Service: 2

Ellyn Fishkin

Rice was hard! Lettuce in burrito even though not on order. No flavor!

Atmosphere: 1

Food: 1

Service: 3

Nirav Borad

It’s 8:45pm 08/20/24 and they already closed

Service: 1

Wahaj Memon

If the place is literally closed, why would mark it open

Atmosphere: 1

Food: 1

Service: 1

Ryan Watson

Just go to chipotle down the street. This place is terrible, dry food, dirty dining room and small portions.

Atmosphere: 1

Food: 1

Service: 1

Parva Shah

Vegetarian options: It's easy to make anything vegetarian.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Bowl

A. M.

Not what Moe's used to be. No more welcome from Moe's. Stale food, no Moe good drink selections, no Moe ice. Bad experience, overpriced food.

Atmosphere: 3

Food: 2

Service: 2

Oreo_Da_ Boss

At this location specifically there is a rude girl who gives you a tiny spoon full of guacamole then when you ask for a tiny bit more she charges you 4$ extra and the scoop is 3x the original scoop, like bro just give me that scoop first I wouldn’t be asking for more. And I ask for an extra bag of chips(WHICH I DO AT EVERY MOES EVERYTIME AND ITS NOT A PROBLEM) and she wants to charge me 4$ like no , and I go for a drink and there are no options in the machine. Then she gotta call her manager just to be able to get a “yes” to refund me for my drink. Disgrace of a moes.

First time I came here and I tipped them but I also paid for the extra steak and guacamole, unknowing everytime I came back they would be rude and judgmental.

I recommend going to the Shrewsbury moes over the westborough one. But if you can I’m sure Waltham is best with customer service. Love the food but can’t find a good enough location smh, no wonder the one in Framingham closed down.

Bouta start recording them as they put my stuff on like the whole chipotle situation smh.

Atmosphere: 1

Food: 5

Service: 1

Jacob Berry

This might be the best Moes I have ever been to. Their portion sizes were amazing and the service was quick. It was also very clean which can be rare for a Moes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nachos

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