Chipotle Mexican Grill
465 E Main St, Westfield
(413) 729-6688
Recent Reviews
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Sam served me and my friend with such an attitude. She was so rude and condescending and even threw a cup at our food bag. I love chipotle but Sam ruined the experience… will not be coming back to this location.
Atmosphere: 4
Food: 4
Service: 1
Marcus was so polite and attentive and made sure he got everything right with our orders! Food was excellent and the portions were incredible! Thank you Marcus!
The other staff were equally as great that night, making sure we were taken care of and the restaurant was clean. Everything was stocked up and I cannot stop raving about how big the portions were. Made our night! Thank you!
Atmosphere: 5
Food: 5
Service: 5
place is terrible on god
Atmosphere: 1
Food: 1
Service: 1
Everyone was so kind. It was late at night, they were almost closing. Dispite this they treated us great!
Always a good time portions were good. Only complaint they forgot my queso with my chips
Atmosphere: 4
Food: 5
Service: 4
The food was terrible flavorless and tasteless carne assada felt like cardboard.
Food: 2
Service: 3
Horrible! Uncooked food, missing items, no sauce on tacos. Reported online and will be going there to get a refund! Don't go here! Its unfortunately not the first time and we won't be giving it another chance EVER!
Went there last year. They really skimped out on the meat portions despite paying $9 for burrito. Probably the worst Chipotle location I ever been to for the value - half portion meat sizes.
Atmosphere: 2
Food: 2
Service: 2
I wonder how come this chipotle dirty all the time, 24/7 no exceptions. Worst chipotle in entire western mass. Who owns or manages this place. Any fastfood restaurant is cleaner than this in westfield, you name it. Windows, entrance, doors, door handles, floors, forks, knives, straws, counters, tables literally everything dirty. It takes 40-50 bucks to feed 2 people in here come on now. Close this store. it literally hurts the brand name
Atmosphere: 1
Food: 3
Service: 1
Overcooked steak. Charges for water.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Steak so dry un chewable
Atmosphere: 3
Food: 1
Service: 3
The worst chipotle in western mass. The guy at the window was extremely rude, I think I interrupted his cell phone time. The portions were good for once however the chicken was dry and hard. There was one employee there that had braids very pleasant and looked like the only one working. I won’t return.
Atmosphere: 1
Food: 1
Service: 1
I often order online through uber and dordash. And I always get very small portions.
Atmosphere: 1
Food: 1
Service: 1
Guy running drive through is rude
Atmosphere: 1
Food: 1
Service: 1
Skimps online orders SO hard, probably trained that way by their terrible managers. I will go to Moes from now on, thank you. Second skimped bowl I have got from them.
Atmosphere: 3
Food: 1
Service: 1
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