Chipotle Mexican Grill

217 University Ave, Westwood
(781) 329-0936

Recent Reviews

Hesnel Ramirez

I went there today I asked for 3 steak burritos bowl they are not giving out steak 3 of the were just fat meat like JUST CHUNKS OF FAT NOT EVEN A PIECE OF STEAK JUST FAT IT WAS VERY DISGUSTING AND 3 of them were the

Food: 1

Service: 1

Suzanne Kvilhaug

Can't say I've ever reviewed a Chipotle before but felt the need after I ate here and then saw negative reviews. I had the best bowl, food was super fresh and portions were perfect.

Food: 5

Service: 5

Vera Eastman

Worst service ever!!! I came in close to when they opened and the people opening were so rude! They made it very clear how inconvenienced I made their life by eating from here.

Atmosphere: 1

Food: 1

Service: 1

Max Sminkey

Don’t order from here after 6 pm…have been here multiple times and they consistently run out of chips, guacamole, and queso. Today I ordered a steak bowl for pickup and discovered I only got half the ingredients when I got home. The least they could do is let you know if they’re out of ingredients…A few weeks ago I waited over 45 minutes in store for 2 burritos. Completely unacceptable for a “fast food” establishment.Management does not care or support their staff. Stay away from this franchise and go elsewhere if you want a correct, decent, and timely meal.

Atmosphere: 1

Food: 1

Service: 1

Johan Valles

Overall a good Chipotle. No complaints. This one actually had everything I wanted.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Charlie Lewis

While I was waiting for my burrito to be made, I saw a worker spit in my carne asada. I called him out for it and he didn't say anything and kept making the burrito and then I left.

Atmosphere: 2

Food: 1

Service: 1

C B.

Appreciate great service and workers who work together Food was great better than most locations I been too that's why I'm writing a review for themVery clean and organized establishment

Gregory Romine

4 burritos shouldn't take 10 minutes. If you have a line to the door maybe don't have one guy on the line piddling around.

PANiX

Had to do an online order even though there were plenty of workers. Just lazy people. They messed up both my friends and my bowl. Completely wrong. They suck.

Atmosphere: 1

Food: 1

Service: 1

Sumith Rajagopalan

The place is seriously understaffed and they do have notice to that effect. Not just the food service was slow, the options were limited too.

Atmosphere: 3

Food: 3

Service: 3

Jonny Havens

You ever have a roommate who didn’t clean up after themselves? This location is what you’d get if that roommate become a Chipotle manager. Bathroom soap dispenser was empty, toilet paper rolls were empty (rolls were placed on top of the toilet instead), there was no ice in the soda machine, and there was a noticeable amount of flies in the dining area. The crazy part is that I arrived right when they opened, so it’s not like these things happened over the course of a hectic day.

Atmosphere: 1

Food: 5

Service: 5

Brian McGillicuddy

Showed up here after doing some errands, only to find out that they only do online orders, even though the dining area was full inside. The associate met us at the door and said we had order from outside, so I asked If we did could we eat inside and he said “yes, sure”. But we can’t order from inside, I asked why and he said “we’re only doing online orders, but we can eat inside if there was a spot available”. I told him that we were all set, we’ll go elsewhere. I want to know why they don’t want to let you see them make your food when you order it. We won’t be coming back to this location.

Alejandro Lantigua

This chipotle is an absolute joke and should just close at this point. Kids rapping in the back and food thrown everywhere. Stay away from this location.

Atmosphere: 1

Food: 1

Service: 1

M S

Pulled off the highway because we really wanted Chipotle. Get to the store and they have signs that they are only doing online orders and no walk ins.What’s the point of having a store in a busy shopping plaza if people can’t just come buy food? Went somewhere else.

Atmosphere: 1

Service: 1

Brotuni R.

fantastic establishment thanks to great employees such as yurii leskive andrew mahon, restaurant is always in good condition i would honestly probably eat there again if given the opportunity

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