Food was ok. I've had better at these restaurants, but it wouldn't keep me from going back. Server wasn't very attentive, so lost points for that.
Atmosphere: 5
Food: 4
Service: 4
Rachel Hsu
Food is good
Atmosphere: 4
Food: 4
Service: 4
Jessica Silva
I have always loved the 99 but I will never return to this location. The manager Ray was extremely rude and hostess was no help. Long story short I had a $5 off that expires in 3 days, and they did not use it and then said “oh well you still have til the 14th!” So I said I won’t be returning before then and I wanted a $5 gift card to replace the $5 that shouldn’t have been taken from my original gift card. They repeated denied me until I went back into the restaurant and said it wasn’t my fault they didn’t use it and I just wanted the $5 replaced. Ray rolled his eyes and scoffed at me and was completely rude and has horrible customer service. I don’t care about the $5 but it is the point that they made a mistake, acknowledged it and then refused to fix it?
Atmosphere: 1
Food: 1
Service: 1
Amanda Love
Worst most uncomfortable experience I’ve ever had. Thanks to the manager Ray I will never return or suggest this location. I asked for the salt on the side for my margarita to go with my to go order and never expected to be made a joke by the manager to everyone sitting at the bar because “he’d never heard of it”. Doesn’t matter what he’s heard before the customer service was bottom of the barrel. He doesn’t even deserve the minimum wage he’s getting now.
Atmosphere: 1
Food: 1
Service: 1
rob boyd
The food was very good the service was not . They had issues with there system for credit payments. Which know one came around to tables to inform anyone. So the food was dropped at table nothing else.Had to ask for check. I'm easy going but really need to inform customers of issues.
Atmosphere: 3
Food: 5
Service: 1
Scott Kennedy
Sat at the bar, Peter was great bartender, attentive and personable. Had boneless chicken apps, buffalo sauce was cold on warm wings.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Boneless Gold Fever Wings
Daniel Martins (Dan_Martins)
Food mortas we asked. Service very
Atmosphere: 4
Food: 2
Service: 2
Matthew Stieglitz
All the 99 s are the same. Good food and drinks. Reasonable prices.
Atmosphere: 4
Food: 4
Service: 4
chris demeo
Great place to hang out and watch the game very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Chicken with Mashed Potatoes & Gravy
Jake Zaslaw
Had a problem with ordering online and the manager and the gentleman who assisted me were more than helpful. Great customer service and food. Would highly recommend.
Great place for apps and drinks for an Xmas party with old friends!
Atmosphere: 5
Food: 5
Service: 5
Richard Rast
I usually like 99 Restaurants. And I rarely write negative reviews. Maybe it was a bad night, But this might have been the worst customer service I've ever had in any restaurant ever.
Atmosphere: 2
Food: 3
Service: 1
Sergi C
Service was fast, food wasn't bad, and easy access off the highway. The price of my meal wasn't that expensive, just disappointed that the Lobster rolls are not in the menu. At least around this time of the year.
Atmosphere: 5
Food: 5
Service: 5
Matthew B
Wife and I went in today and both got burgers. Two different burgers.We are now both bathroom ridden and sick.Place has gone downhill. Such a shame.We Will never go back and advise you to stay away also
Atmosphere: 3
Food: 1
Service: 5
Heather Sullivan
Pretty consistent food and service. I have my favorite meals and servers. Does get loud sometimes at the bar on game nights, but one of my favorite spots ?.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Country Fried Chicken with Mashed Potatoes & Gravy, Homestyle Chicken Pot Pie, French Onion Soup - Crock, House Salad
Food was ok. I've had better at these restaurants, but it wouldn't keep me from going back. Server wasn't very attentive, so lost points for that.
Atmosphere: 5
Food: 4
Service: 4
Food is good
Atmosphere: 4
Food: 4
Service: 4
I have always loved the 99 but I will never return to this location. The manager Ray was extremely rude and hostess was no help. Long story short I had a $5 off that expires in 3 days, and they did not use it and then said “oh well you still have til the 14th!” So I said I won’t be returning before then and I wanted a $5 gift card to replace the $5 that shouldn’t have been taken from my original gift card. They repeated denied me until I went back into the restaurant and said it wasn’t my fault they didn’t use it and I just wanted the $5 replaced. Ray rolled his eyes and scoffed at me and was completely rude and has horrible customer service. I don’t care about the $5 but it is the point that they made a mistake, acknowledged it and then refused to fix it?
Atmosphere: 1
Food: 1
Service: 1
Worst most uncomfortable experience I’ve ever had. Thanks to the manager Ray I will never return or suggest this location. I asked for the salt on the side for my margarita to go with my to go order and never expected to be made a joke by the manager to everyone sitting at the bar because “he’d never heard of it”. Doesn’t matter what he’s heard before the customer service was bottom of the barrel. He doesn’t even deserve the minimum wage he’s getting now.
Atmosphere: 1
Food: 1
Service: 1
The food was very good the service was not . They had issues with there system for credit payments. Which know one came around to tables to inform anyone. So the food was dropped at table nothing else.Had to ask for check. I'm easy going but really need to inform customers of issues.
Atmosphere: 3
Food: 5
Service: 1
Sat at the bar, Peter was great bartender, attentive and personable. Had boneless chicken apps, buffalo sauce was cold on warm wings.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Boneless Gold Fever Wings
Food mortas we asked. Service very
Atmosphere: 4
Food: 2
Service: 2
All the 99 s are the same. Good food and drinks. Reasonable prices.
Atmosphere: 4
Food: 4
Service: 4
Great place to hang out and watch the game very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Chicken with Mashed Potatoes & Gravy
Had a problem with ordering online and the manager and the gentleman who assisted me were more than helpful. Great customer service and food. Would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place for apps and drinks for an Xmas party with old friends!
Atmosphere: 5
Food: 5
Service: 5
I usually like 99 Restaurants. And I rarely write negative reviews. Maybe it was a bad night, But this might have been the worst customer service I've ever had in any restaurant ever.
Atmosphere: 2
Food: 3
Service: 1
Service was fast, food wasn't bad, and easy access off the highway. The price of my meal wasn't that expensive, just disappointed that the Lobster rolls are not in the menu. At least around this time of the year.
Atmosphere: 5
Food: 5
Service: 5
Wife and I went in today and both got burgers. Two different burgers.We are now both bathroom ridden and sick.Place has gone downhill. Such a shame.We Will never go back and advise you to stay away also
Atmosphere: 3
Food: 1
Service: 5
Pretty consistent food and service. I have my favorite meals and servers. Does get loud sometimes at the bar on game nights, but one of my favorite spots ?.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Country Fried Chicken with Mashed Potatoes & Gravy, Homestyle Chicken Pot Pie, French Onion Soup - Crock, House Salad