Dunkin'

409 Main St, Woburn
(781) 935-6668

Recent Reviews

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Ivonne Palma

What can I say about my friendly neighborhood Dunks...

They are accommodating with my very specific coffee order (see picture evidence). The vast majority of the employees are polite and pleasant.

And they do their best to manage the influx of preteens that fill the place when school lets out, they keep it impressively clean when you take that into account.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Doughnut, Iced Latte

Kayleigh Couto

The very first thing I said when I orderded was my drink. I specifically and very clearly stated "large strawbery refresher with EXTRA concentrate" and the worker put less. I also said less ice which was not include on the label. At least they got the size correct. Im extra frustrated because I was in a rush to leave and it was fairly busy which is why I didn't have them fix ut, plus I didn't wanna annoy them. Im also extra fed up because I work at dunkin, so I know what its like to work hard, which is not what Ive seen most times I went. The younger employees usually make my drink to perfection so Im not complaining about them. However otherwise there is either a huge inch gap of space thats not filled or the drink is very messed up and/or tastes bad. Food is good but the morning crew always undercooks it. When I pay full price for my whole order and have to sign the recipt due to the price, its the least to say that I'd want a somewhat decent order, especially when I go out of my way to tip them, using my own dunkin tips to do so. They need to do better, specifically in the morning.

Atmosphere: 3

Food: 4

Service: 2

lilpanda OG (girlygaminggirl)

1/6/2025 I like the place over all but today me and my boyfriend got jelly donuts with no jelly on them absolutely ridiculous no jelly in the jelly donuts I remember when I was a kid and the jelly would be dripping out of the donut the jelly donuts where so upsetting I had to leave a review about it the staff also didn’t seem to care it was crazy with them yelling at each other they clearly had no idea what was going on

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Chicken & Roasted Pepper Dunkin' Wrap

Jonathan Marchesi

12/9/24Jelly donut hardly had any filling, the coffee tastes like its watered down, and for some reason the 2 iced coffees (1sm,1md) took longer to make than the hot food. Id stay FAR away from this location and any other location that uses the same kitchen as this place. I was 99% ready to ask for my money back but realized it wasnt worth the headache. Buyer beware...

Food: 1

Service: 1

Philip Gurule

Do better! Help your disabled and your elderly! I was appalled at the way you guys treated a disabled person who needed ice for his coffee because it was too hot. If I could give zero stars, I would.

Atmosphere: 1

Food: 3

Service: 1

Praful Thakkar

The same taste wherever we go! Thanks, Dunkin....

Atmosphere: 5

Food: 5

Service: 5

Shirley Tinkham

Usually my experience is great, although I think more training could be done concerning the frozen coffee.

Atmosphere: 5

Food: 4

Service: 4

Petrás Cristian

if you only manage to get 2 out of 3 products you are not happy…… brainless employees….
Good job

Atmosphere: 1

Food: 3

Service: 1

Evan Lacey

My review is of the cold brew. I have paid 5 bucks a pop here for a large cold brew dozens of times over the last two years, it used to be okay, occasionally good, but it’s but junk for the longest time.Likely hot coffee with ice added. Idk what. All I know is unless they give me money back I’m never going here again. Nothing to do with the people who work here — whoever is “making” the cold brew isn’t doing it properly, whatsoever. Sorry to say.

David Nguyen

Service is fast. Food is okay in a hurry, and affordable. No diet friendly Food options. Location some what strict with the customers only using the restrooms.

Atmosphere: 3

Food: 3

Service: 3

Martin H

The staff is wonderful

paul medairos

Dirty, slow

Franki E

Parking: Parking in back (back entrance down stairs)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Porn Perv01

Service is fast. Food is okay in a hurry, and affordable. No diet friendly Food options. Location some what strict with the customers only using the restrooms.

Atmosphere: 3

Food: 3

Service: 3

Dirrus

Don't bother with this location, they constantly screw up delivery orders.Every time I order bagels here they butter them, even if I order it with no butter or butter on the side.

Atmosphere: 1

Food: 1

Service: 1

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