7:36 am Thursday lady in the drive thru so mean and she doesn’t even have her hair tied up, bad costumer service
Atmosphere: 1
Food: 2
Service: 1
Dari Sthubert
Every time I order something from this place, something in my order is wrong. I just ordered a refresher with sparkling water and they gave me regular water. It tastes like sink water. this is horrible
Atmosphere: 1
Food: 1
Service: 2
Luis Rodriguez
Everything in this place is good, but the drive-thru is good for coffee and small items, NO SANDWICHES! This is the only place I have encounter that won't serve sandwiches on the drive-thru. Other than that it is okay.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Donuts
Mike
It’s dunks. This one was also dunks.
Atmosphere: 5
Food: 5
Service: 5
Steven Laliberte
Help me with my rewards dd card
Atmosphere: 4
Food: 5
Service: 5
Eduardo Cintron (Eddie)
Long lines, not worth the taste.
Atmosphere: 3
Food: 3
Service: 4
Ryan Landry
Waited in the drive thru for about 5 minutes and did not hear any response. I pulled up thinking maybe the speaker was broken since every other dunkins I have ever been to greeted me in under 1 minute. I pull up and get a nasty look and a "did you order" I replied no because I thought the speaker was broken . She then was very rude and says "it's not you need to wait". I responded letting her know we were there for 5 minutes so we were not sure if the drive thru was down. She responds said "no you weren't" and was very rude and cold. Her reason was they were busy which I understand but we got no communication at all. It clearly seems she's poor at managing her staff. Most likely because her attitude and her staff probably called out leaving them short handed because she's miserable. We decided to go to another Dunkin a half mile down and we shared our experience and they took care of our coffee which is amazing and shows they truly know hospitality. Good luck to this location.
Atmosphere: 1
Service: 1
Johnny B
Lady working drive thru window extremely rude throws your food and change at you and will tip herself well over $5 if u don't pay attention Just be prepared to get ur change whipped at you if u ask everyone else nice and the girl taking the order in drive thru very nice too
Atmosphere: 5
Food: 5
Service: 1
Kamen Dimitrov
Had a free iced coffee from my rewards and they refused to give it to me
Atmosphere: 2
Food: 3
Service: 1
Sophia Simmons
They consistently get a very simple coffee order wrong every time. Will not be coming here any more
Over charged for an ice coffee, no ref-fund nothing …. Person this happens. So does my choice not to go to Dunkin any more
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Apple Fritter
Melissa
Literally the slowest dunks in Woburn. You order on the app, walk into the store 10 minutes later and they're sitting on their butts talking, my coffee not made. Many times this has happened, esp in the afternoon. 4 corners is the best, the only reason I came to this one today is because 4 corners is closed.
Atmosphere: 1
Food: 1
Service: 1
jay loci
Found a mosquito in my drink, fair to say that I vomited and will never be going to any Dunkin ever again, frustrating to think the staff just make your drink without even glancing at it. Starbucks it is!
Michael Brady
A coffee a day keeps the doctor away!
Atmosphere: 4
Food: 5
Service: 5
Kerry Paolucci
I ordered ahead on the app & still waited when I went in to get it..
7:36 am Thursday lady in the drive thru so mean and she doesn’t even have her hair tied up, bad costumer service
Atmosphere: 1
Food: 2
Service: 1
Every time I order something from this place, something in my order is wrong. I just ordered a refresher with sparkling water and they gave me regular water. It tastes like sink water. this is horrible
Atmosphere: 1
Food: 1
Service: 2
Everything in this place is good, but the drive-thru is good for coffee and small items, NO SANDWICHES! This is the only place I have encounter that won't serve sandwiches on the drive-thru. Other than that it is okay.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Donuts
It’s dunks. This one was also dunks.
Atmosphere: 5
Food: 5
Service: 5
Help me with my rewards dd card
Atmosphere: 4
Food: 5
Service: 5
Long lines, not worth the taste.
Atmosphere: 3
Food: 3
Service: 4
Waited in the drive thru for about 5 minutes and did not hear any response. I pulled up thinking maybe the speaker was broken since every other dunkins I have ever been to greeted me in under 1 minute. I pull up and get a nasty look and a "did you order" I replied no because I thought the speaker was broken . She then was very rude and says "it's not you need to wait". I responded letting her know we were there for 5 minutes so we were not sure if the drive thru was down. She responds said "no you weren't" and was very rude and cold. Her reason was they were busy which I understand but we got no communication at all. It clearly seems she's poor at managing her staff. Most likely because her attitude and her staff probably called out leaving them short handed because she's miserable. We decided to go to another Dunkin a half mile down and we shared our experience and they took care of our coffee which is amazing and shows they truly know hospitality. Good luck to this location.
Atmosphere: 1
Service: 1
Lady working drive thru window extremely rude throws your food and change at you and will tip herself well over $5 if u don't pay attention Just be prepared to get ur change whipped at you if u ask everyone else nice and the girl taking the order in drive thru very nice too
Atmosphere: 5
Food: 5
Service: 1
Had a free iced coffee from my rewards and they refused to give it to me
Atmosphere: 2
Food: 3
Service: 1
They consistently get a very simple coffee order wrong every time. Will not be coming here any more
Food: 1
Restaurantji Recommends
Over charged for an ice coffee, no ref-fund nothing …. Person this happens. So does my choice not to go to Dunkin any more
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Apple Fritter
Literally the slowest dunks in Woburn. You order on the app, walk into the store 10 minutes later and they're sitting on their butts talking, my coffee not made. Many times this has happened, esp in the afternoon. 4 corners is the best, the only reason I came to this one today is because 4 corners is closed.
Atmosphere: 1
Food: 1
Service: 1
Found a mosquito in my drink, fair to say that I vomited and will never be going to any Dunkin ever again, frustrating to think the staff just make your drink without even glancing at it. Starbucks it is!
A coffee a day keeps the doctor away!
Atmosphere: 4
Food: 5
Service: 5
I ordered ahead on the app & still waited when I went in to get it..
Atmosphere: 3
Service: 3
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