Dunkin'
Horn Pond Plaza, 400 Cambridge Rd, Woburn
(781) 935-4334
Recent Reviews
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They used to have really nice people on in the morning time. Now they just have young kids who like to mess around while on the headsets and purposefully tell you the wrong thing when greeting you. Not very amusing to me but they sure thought it was funny. Might start going to a different location for my morning coffee
Atmosphere: 3
Food: 3
Service: 1
Very good service, coffee, and food. Please turn on the air conditioning in the warm weather - very uncomfortable for both employees and customers
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
Despite having a large swath of lawn and parking lot, and even a drive-thru, this Dunkin Donuts has nowhere to lock a bike.
Atmosphere: 1
Food: 3
Service: 5
This Dunkin was simply a work of art. The environment was very welcoming, and one girl was especially kind to me. She is perhaps the girl of my dreams I will go again just to see her. She make my food wonderfully and deserves a raise, no, she deserves the world….
Atmosphere: 5
Food: 5
Service: 5
The girl who takes the order mid day during the week WILL talk over you, and no matter how many times you try to repeat your order will mess it up.
Atmosphere: 4
Food: 3
Service: 1
Staff super nice service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
There was this very beautiful young lady that served me above and beyond every other Dunkin the only issue is she was a bit yellow which is my least favorite color but she definitely deserves a raise
Wheelchair accessibility: I got stuck on the wheelchair ramp and the yellow girl ran out to help me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Delicious coffee
Parking: Plenty of parking. Drive Thru moves quickly.
I mean just wow. Who knew a dunkin donuts could achieve this level of royalty, It was like a 5 star restaurant if it was always squeaky clean and the best staff you could ask for. The staff really just tied the experience together to create such a warm and welcoming place to be, especially the one cute chubby boy with curls. I will never forget the way that signature latte felt rubbing against my taste buds.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went into to this Dunkin not expecting much but I was pleasantly surprised with how great it was. The service was great, the young man with the DJ Khaled hair went above and beyond to make my visit to Dunkin spectacular. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Amazing experience! Damian was great, above and beyond costumer service.
Atmosphere: 5
Food: 5
Service: 5
Did not honor the national offering of free coffee on nurses day. Too bad their greediness lost a customer (of their already inconsistent coffee at best.)
Please learn to work or invest in better glasses, because the quality of the glass is ridiculous. This happens several times, so I'm leaving my feedback in case you don't know or don't care. Unfortunately, I am unable to post a photo of the glass.
This is the best dunking ever. The curly headed kid that usually works in the afternoon is amazing. He always is so kind and gives me my stuff on time. He should definitely get a raise or at least better hours.
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