Dunkin'

Horn Pond Plaza, 400 Cambridge Rd, Woburn
(781) 782-3351

Recent Reviews

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Chester Liu

I ordered a $6 combo meal and they gave me a free $5 gift card. I asked him why and they said no reason, they were just giving them away. That's pretty cool.

Atmosphere: 5

Food: 4

Service: 5

Chris

Great location, but there is a 80% chance they will mess up your order. I say 80% because of the last 10 times I’ve been there, there has been a wrong item, missing item or something else wrong 8 of those times.

Atmosphere: 5

Food: 5

Service: 1

Jane Barrett

The dude working on drive thru is very overbearing and also his hair is too wild and unkempt to be working in a food environment - that little visor serves no purpose. Today i ordered a medium ice coffee - it was so overfilled that it spilled all over me, the inside of my car and the outside which was washed 1 hour previous. He handed me a few napkins saying “sorry”. That crew needs training - Never returning there!

Service: 2

Mara Tzizik Swanson

Good location with a fast drive thru.

9 9 9

Received wrong order.

Atmosphere: 3

Food: 3

Service: 2

Christine Lynch

I always love coming into the Dunkin’s on Cambridge Rd. In Woburn. The crew of people are always so sweet and kind to me. They always make my coffee perfect and just the way I like it! Thank you to just a few of them I run into during the day, Gerri, Harvier, Julia, Andrew, Nejma, and Fehmider.

Atmosphere: 5

Food: 5

Service: 5

Patricia Scroxton

They used to have really nice people on in the morning time. Now they just have young kids who like to mess around while on the headsets and purposefully tell you the wrong thing when greeting you. Not very amusing to me but they sure thought it was funny. Might start going to a different location for my morning coffee

Atmosphere: 3

Food: 3

Service: 1

Jeanne K

Very good service, coffee, and food. Please turn on the air conditioning in the warm weather - very uncomfortable for both employees and customers

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Donuts

KB

Despite having a large swath of lawn and parking lot, and even a drive-thru, this Dunkin Donuts has nowhere to lock a bike.

Atmosphere: 1

Food: 3

Service: 5

Milksoda

This Dunkin was simply a work of art. The environment was very welcoming, and one girl was especially kind to me. She is perhaps the girl of my dreams I will go again just to see her. She make my food wonderfully and deserves a raise, no, she deserves the world….

Atmosphere: 5

Food: 5

Service: 5

Jessica Lounsbury

The girl who takes the order mid day during the week WILL talk over you, and no matter how many times you try to repeat your order will mess it up.

Atmosphere: 4

Food: 3

Service: 1

Lauren Dowley

Staff super nice service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Erin Baker

There was this very beautiful young lady that served me above and beyond every other Dunkin the only issue is she was a bit yellow which is my least favorite color but she definitely deserves a raise

Wheelchair accessibility: I got stuck on the wheelchair ramp and the yellow girl ran out to help me

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

J S

Delicious coffee

G V

Parking: Plenty of parking. Drive Thru moves quickly.

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