Dunkin'

344 Washington St, Woburn
(781) 933-7907

Recent Reviews

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Steven

They really Can't make a macchiato to save their lives. I only come here because they open at 3:30 am and I sometimes will grab something on the way in to work. They have absolutely no idea what they are doing. These people at his location have no business making coffee drinks. PERIOD. No foam not cool at all . CURDLED MILK? NO EXCUSES!

Atmosphere: 1

Food: 1

Service: 1

Sarwagya

Indian dude working the drive thru needs to be launched into space. Outright rude. It felt like I was begging

Service: 1

Joseph McLaughlin

Absolutely the worst.
2 times in 3 weeks curdled cream in my iced coffee. When complained was told its the I've, causing cream to curdled.
They get aggravated when you ask to remake it right.
The manager asked a employee what the problem was and when I went to say something to her she just turned around and went back to the drive threw.
Not one person in that place cares at all.
Seriously curdled cream and they blame the ice.

Atmosphere: 1

Food: 1

Service: 1

Brianna Mota

Now I’m never one to write a bad review BUT felt it was necessary today. I work down the st from this dunks and wanted a coffee on my lunch break, so me and my coworker went through the drive through and ordered 2 of the new brown sugar shaken espresso drinks which we’ve had before at many places. When we received them we both tasted them and all we could taste was almond milk no coffee at all, now I’m not one that typically likes to go back and complain since I get nervous but I was very excited for the coffee and it didn’t taste right so I decided to go in. It was an Indian genetleman who helped me when I got in ( I apologize I don’t know his name), I was very nice about it and said I just ordered these in drive thru and I’ve had them before but they just taste like almond milk no coffee is there anyway you could remake them? & responded with an attitude “well yeah it’s like a latte..” and I said I understand that but I’ve had them before and it tastes different like there’s no coffee in it. He started to remake them and once I got the second round of drinks after giving back the first they tasted exactly the same but after the rude interaction I was too scared to ask them to be remade again so I left with the coffee I was unhappy with anyways. I hope the rest of the staff has better customer service skills then that.

Service: 1

Mike Dee

Use to be good Now they are dreadful and only sometimes is someone there that speaks English At least the Hispanics had good service But these immigrants from India and other places are awful when they constantly mess up very simple orders Regular cream n sugar Bacon egg and cheese No you're welcome No greetings And act like you're bothering them Been working in this area for 20 years Done with this dunks

Atmosphere: 3

Food: 2

Service: 1

Christine Griffin

Tonight as nice....??

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Maple Sugar Bacon Breakfast Sandwich

Atif Afzal

The drive through was packed with almost 12 cars in the queue. But, they got my order without any wait. All heated perfectly and no goof ups. Impressive!

Atmosphere: 5

Food: 5

Service: 5

Volkan Tas

We came at 9:30 pm even though there is staff in store, the staff locked the door. Poor customer service poor business! Don’t come after 9:00 pm it does show 10 pm closing but they always close an hour before!

Atmosphere: 1

Food: 1

Service: 1

mohammed karar

I was waiting for the line then white man came and the lady called the person to serve him and she looked at me, So I left without talking the drink that I would have had to buy. Poor service

Service: 1

Captain Clovian

Absolute dog water of an experience. Only one guy was working the front while everyone else focused on drivethru even though there was a line of over 5 people inside. After 10 minutes he takes my and two others orders, and forgets my order. He says theres no blueberry donuts after all that, even though I pointed to it in front of him! Then the manager comes and of course shows the guy the blueberry donut. I’ve never encountered a level of stupidity and forgetfulness and customer service in my life. I will NEVER go to Dunkin EVER AGAIN mark my words.

Atmosphere: 1

Food: 1

Service: 1

Nicolas Holthaus

I like this location, they're quick and usually accurate with the orders.

Atmosphere: 4

Food: 5

Service: 5

Meme M.

I will NEVER return to this DD. I ate the majority of my breakfast sandwich and to find GREEN MOLD ON MY EGGS !!!!!!!!!! I am so disgusted.

Danielle Downing

They actually mix the coffee here instead of just leaving the sugar and syrup at the bottom. This may seem simple and silly but it's completely worth it

Food: 5

Service: 5

Recommended dishes: Iced Latte

Williams Perez 33

Excellent

Atmosphere: 5

Food: 5

Service: 5

Apurva Sinha

I got macchiato without espresso. It tastes very bad. I want full refund.

Atmosphere: 1

Food: 1

Service: 1

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