Dunkin'

344 Washington St, Woburn
(781) 933-7907

Recent Reviews

Danielle Downing

They actually mix the coffee here instead of just leaving the sugar and syrup at the bottom. This may seem simple and silly but it's completely worth it

Food: 5

Service: 5

Recommended dishes: Iced Latte

Williams Perez 33

Excellent

Atmosphere: 5

Food: 5

Service: 5

Apurva Sinha

I got macchiato without espresso. It tastes very bad. I want full refund.

Atmosphere: 1

Food: 1

Service: 1

David Joseph

So this use to be my "go to" for coffee each morning for myself and sometimes my son if I catch him before work. I used to use the drive thru and notice no garbage barrel at any point along the drive thru. Never was an issue for me personally. I DID understand why people eventually got so frustrated that they piled their last coffee cups and garbage along the first (not used) window.So I ran into the issue today. With no area to put my new coffee, I asked if the cashier could just throw away my old cup. She replied "no I'm sorry, I'm not allowed to take trash through the window" obviously they have run into this before. I mean, they have a sign where the barrel USED to be, telling everyone where the barrel is NOW. (All this instead of putting a barrel back) So I decided to cancel my order and go inside to talk to the manager.I was told that it was against "policy" to take trash through the window. Then said it is a health dept violation. I said "ok"? Does the health department not allow a barrel along the drive through? (Knowing they have them at other dunks) and of course it is not against any code, they have just decided they don't want to empty an extra barrel. That's the only reason I can think of. They choose to do this even though it is a huge inconvenience for customers to stop, get out and throw something away. As anyone knows who goes here, this is not a spot you can just stop after the drive thru to throw something away. There is just no room.I don't write these often. I also don't believe this is an employee problem. They serve with a smile usually and keep things moving.But like many others I'm sure, they have lost my business because they refuse to just put a barrel out for customers in the drive thru line.Silly when there are 3+ other dunks within less than a mile. I hope that someone realizes it's an issue and puts the barrel back. I would applaud a business actually having the (@#$#) to adapt when something isn't working.

Robert Henry Mugford (Robby)

Love the new one I'm glad what they did to the old gas station they tore down and made this it's a nice nice location in a nice area too.

Atmosphere: 5

Food: 5

Service: 5

Molly GK

the hashbrowns are ice cold in the center :(

Atmosphere: 2

Food: 1

Service: 3

marielaA sanchez

Worst service and coffee ever. Had a walk in mobile order that they couldn’t find so the wait was longer not only that the worker said mobile orders are through drive through when the receipt clearly says walk in . Wouldn’t go to this location ever again .

Atmosphere: 1

Food: 1

Service: 1

ZINEB GLAMOUR

Very rude manager, it was a bad experience for me, i don’t go there anymore.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Jim D

Restaurant was closed this afternoon but still took our money. (9/18/23) Drive thru was completely lit up as though they were open, so people were waiting for tens of minutes with a long line of cars. My online order was processed and paid for but was never provided since it was closed. We went to go inside to investigate, thinking the drivethru must be broken — only to find a hand-written note saying they were closed. Sure hope they refund all the online orders!

Service: 1

Recommended dishes: Croissant, Hash Browns, Apple Fritter, Coffee Roll, Caramel Iced Macchiato, Bagels, Chicken Bacon

Kevin Podgorski

Place is listed as closing at 10pm. Showed up at 9:24. Doors are locked, two employees inside ignored me completely. I guess they just shut down whenever they want? Why is every single local here completely worthless?

Question Everything

Got 2 hashbrowns, there completly inedible. Like they have been reheated 10 times but there still cold. Terrible

Atmosphere: 2

Food: 1

Service: 2

Ishaa M.

I will NEVER return to this DD. I ate the majority of my breakfast sandwich and to find GREEN MOLD ON MY EGGS !!!!!!!!!! I am so disgusted.

Theodore Menounos

It's dunks....sometimes ok, sometimes meh...sometimes not bad...coffee is inconsistent, pastry gets smaller..one on every corner, so.....like I said...meh..

Atmosphere: 3

Food: 3

Service: 3

Kenzie Nies

Save your time and frustration and go to a different one. No one knows what they’re doing and no one can handle making coffee & food at the same time. Two days in a row I went through drive through for a coffee and sandwich and was asked to park in the parking lot to wait for my food where I sat each day for 10 minutes for a sandwich, never again!!!!

Atmosphere: 1

Food: 1

Service: 1

Jamie Lee Greig

This Dunkin is trash. There is only one employee that knows how to do his job at the drive thru. The language barrier is absolutely horrendous to the point that no order is ever correct. Don't ever do a mobile order because it will be completely wrong and whatever they decided to throw in the order even old food. It would probably be best to just shut down this location and let the other 5 dunkins that are within a half a mile radius to just take over because those locations can at least take a simple coffee order.

Atmosphere: 1

Food: 1

Service: 1

Load More