Panera Bread

Do NOT order at the counter. Use the self-serve kiosks instead. Otherwise, there is a zero percent chance that your order will be filled correctly.

Atmosphere: 4

Food: 5

Service: 4

Good service, good manager

Atmosphere: 5

Food: 5

Service: 5

Good food and quick service.

Atmosphere: 5

Food: 5

Service: 5

This is the best Panera around. We come here very frequently and each time our orders are accurate and delicious. Equally important, we are always greeted with friendly staff.
Eric is a very hard working manager and is consistently happy, greets us personally and truly cares about each customer experience.
Keep up the great work!

Atmosphere: 5

Food: 5

Service: 5

Panera is terrible. Skimpy portions, over priced, forgotten order items.

Atmosphere: 1

Food: 1

Service: 1

Be so for real why is there a crushed moldy blueberry right on top of my fruit cup right now

Excellent food and variety to choose from. 😋

Atmosphere: 5

Food: 5

Service: 5

food was good but they were torturing someone in the back and the screams made me lose my desire to eat.

Atmosphere: 1

Food: 5

Service: 5

I swore I would never go back to this location (Woburn) but after 2 years or so I decided to try them again. Big mistake. Nothing has changed. Almost $13 for a sandwich (Frontega chicken) and there must have been an ounce or two of chicken. It was basically a bread sandwich. Hardly any basil. Not toasted. Just awful in my experience. It is a Sunday in early July and the place was pretty empty. Lesson learned, again.

Atmosphere: 3

Food: 1

Service: 3

I had a delicious caprese sandwich there today, but more importantly, a staff member who seemed to be manager was outstanding. A young boy fell off his chair and this gentleman rushed to help the boy and his Dad, provided them with ice and a cookie. He later checked on them to make sure that the boy was OK. He was helpful and friendly and really hustled.

Atmosphere: 5

Food: 5

Service: 5

“We had a great experience! The food was delicious, and the service was friendly and attentive. Everything came out hot and fresh. Definitely a place we’ll come back to!”

Atmosphere: 5

Food: 5

Service: 5

Disappointing Oversights and a Serious Safety Concern!!

While I was initially drawn in by the promise of a thoughtfully crafted sandwich, my experience was deeply underwhelming. The absence of basil—a key ingredient that adds both freshness and balance—was the first disappointment. However, what followed was far more alarming: I discovered a piece of plastic embedded in the sandwich.

At first, I hoped it might be an overlooked bone, but the unmistakable texture confirmed otherwise. The thought of unknowingly biting into plastic is not only unpleasant but raises serious concerns about food safety and quality control. I’ve included photos to underscore the severity of the issue.

Such lapses, both in execution and basic safety, are unacceptable. I hope this serves as a prompt for the establishment to take immediate corrective measures.

Atmosphere: 1

Food: 1

Service: 1

Great location and staff

Atmosphere: 5

Food: 5

Service: 5

Delicious food and quality service

Atmosphere: 5

Food: 5

Service: 5

I love how they check off everything on my receipt only for more than half of my items to be missing. Thanks! I love wasting $20!!!!!

Atmosphere: 3

Food: 1

Service: 1