Is the food fresh? Yep! Is it worth $20? No! The fountain drink is $4, a tiny burger is $10 amd i swear these are the fries you buy frozen.
Atmosphere: 5
Food: 5
Service: 5
Arlindo Oliveira
I loved the veggie burgerVegetarian options: There's the veggie burger. Very good
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Shackburger
A “Road Man” A
It’s shake shak , better option for fast food .
Atmosphere: 5
Food: 4
Service: 5
AaMya Joyce
Very helpful staff! Very clean. Food was delicious! Will definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shackburger
Angie Citroni
There’s this smaller girl with blonde hair that is literally the best!! She needs a raiseeeeeeeeee she gave me the best customer service and was so so sweet. If you see this girl hmu I’m the one you gave the milkshake
Atmosphere: 5
Food: 5
Service: 5
Mike B
Ordered on Uber eats. Didn’t deliver drinks. Called to talk to someone. Went to voicemail. Frustrated by lack of customer service support.
Lee Ramos
Amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Ji Hye Jung
A black young server was very kind and professional, constantly checking tables and klthe kiosk area to see if anyone needs his help. And the female manager was very professional as well. The inside was very clean and beautifully decorated for St. Patrick's day. Foods were very good and tasty too! The best shake shack experience in MA!
Atmosphere: 5
Food: 5
Service: 5
Eileen Schwalm
The Woburn location was bustling but that didn’t prevent the staff from providing amazing service. The cashier was friendly and confirmed our order. The server brought our food out in a timely manner and was polite and kind. 2 thumbs up!
This was my first visit to a Shake Shack. The food was great and the service really made me feel important. Will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Tieko Fernandes
My first time and I absolutely love It. I'll be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Christopher Barnes
AB was a great server and the food was superb. Smokehouse burger and Korean fries. Couldn't be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Hamburger
Liu CW
Store was kept clean and neat. We opted to order with a cashier not the kiosk to have human interaction, and the cashier was really professional and helpful! We were also impressed by the in-store employee Jeff. Jeff is exceptional, extremely polite and friendly, always active ensuring everything was running smooth where he can, and all customers needs were taken care of. He also pays extreme attention to small details like handing over the survey with both hands! Needless to say he got our two thumbs up :) Food is good but the service and environment made overall experience great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Hamburger
Ronald Manganaro
The place not the money ? very sad service is a joke. Not go to place too expensive food u get at Burger King. My last visit my last. Unless put on the house.
Is the food fresh? Yep! Is it worth $20? No! The fountain drink is $4, a tiny burger is $10 amd i swear these are the fries you buy frozen.
Atmosphere: 5
Food: 5
Service: 5
I loved the veggie burgerVegetarian options: There's the veggie burger. Very good
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Shackburger
It’s shake shak , better option for fast food .
Atmosphere: 5
Food: 4
Service: 5
Very helpful staff! Very clean. Food was delicious! Will definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shackburger
There’s this smaller girl with blonde hair that is literally the best!! She needs a raiseeeeeeeeee she gave me the best customer service and was so so sweet. If you see this girl hmu I’m the one you gave the milkshake
Atmosphere: 5
Food: 5
Service: 5
Ordered on Uber eats. Didn’t deliver drinks. Called to talk to someone. Went to voicemail. Frustrated by lack of customer service support.
Amazing!!!
Atmosphere: 5
Food: 5
Service: 5
A black young server was very kind and professional, constantly checking tables and klthe kiosk area to see if anyone needs his help. And the female manager was very professional as well. The inside was very clean and beautifully decorated for St. Patrick's day. Foods were very good and tasty too! The best shake shack experience in MA!
Atmosphere: 5
Food: 5
Service: 5
The Woburn location was bustling but that didn’t prevent the staff from providing amazing service. The cashier was friendly and confirmed our order. The server brought our food out in a timely manner and was polite and kind. 2 thumbs up!
Atmosphere: 5
Food: 5
Service: 5
Awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was my first visit to a Shake Shack. The food was great and the service really made me feel important. Will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
My first time and I absolutely love It. I'll be back for sure.
Atmosphere: 5
Food: 5
Service: 5
AB was a great server and the food was superb. Smokehouse burger and Korean fries. Couldn't be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Hamburger
Store was kept clean and neat. We opted to order with a cashier not the kiosk to have human interaction, and the cashier was really professional and helpful! We were also impressed by the in-store employee Jeff. Jeff is exceptional, extremely polite and friendly, always active ensuring everything was running smooth where he can, and all customers needs were taken care of. He also pays extreme attention to small details like handing over the survey with both hands! Needless to say he got our two thumbs up :) Food is good but the service and environment made overall experience great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Hamburger
The place not the money ? very sad service is a joke. Not go to place too expensive food u get at Burger King. My last visit my last. Unless put on the house.
Atmosphere: 1
Food: 1
Service: 1