Burger King
865 Grafton St, Worcester
(508) 755-8509
Recent Reviews
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To Whom It May Concern,
I am writing to file a serious complaint regarding the unacceptable service I received at your drive-thru. When I picked up my order, my Whoppers were served completely cold. What made this even more aggravating was that I could clearly see, through the drive-thru window, a man with long, tied-up hair preparing the sandwiches without heating them at all.
This displayed an obvious disregard for basic food quality and customer expectations. Serving cold food is unacceptable, and watching it happen in real time only added to my frustration.
I expect a corrective action, and appropriate compensation for the cold food I was given.
Atmosphere: 2
Food: 1
Service: 1
Food here was ok. The employee did not speak up very much and was hard to hear over the drive thru speaker. There wasn't much noise from other sources. Exterior signage was lit up. It used to not be lit up at night so this is an improvement. I could not read the menu easily.
Atmosphere: 2
Food: 3
Service: 2
Went through the drive thru and they made my burger wrong and when I called they hung up as I was speaking
Atmosphere: 1
Food: 1
Service: 1
Surprisingly clean and staff is always friendly.
Atmosphere: 4
Food: 4
Service: 4
My daughter calls it king burger lolx
Atmosphere: 4
Food: 4
Service: 4
Order was still hot, cashier was friendly and price competitive. Surprisingly tasty for fast food.This location has improved!
Atmosphere: 3
Food: 3
Service: 3
Cleanest Burger King ever, dining room, kitchen and bathrooms all very clean.
Great service, very friendly staff.
Very impressed with this location.
Atmosphere: 5
Food: 4
Service: 5
Avoid this Burger King unless you want to be surprised by your order. The order are wrong more often than correct. The last two time I have gone there I have ordered a plain Bacon Double Cheeseburger, and both times they have messed up the order.
Atmosphere: 2
Food: 2
Service: 1
Open During Construction ... Food was fast & fresh ... very happy
Atmosphere: 5
Food: 5
Service: 5
Food is always great when correct! Staff however aren’t the best, crazy old ladies with full on beards, messed up orders, the staff just act clueless and are always just standing around
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
Food is always great when correct! Staff however aren’t the best, crazy old ladies with full on beards, messed up orders, the staff just act clueless and are always just standing around
Atmosphere: 1
Food: 4
Service: 2
Wonderful snack
Terrible 2 bathrooms both do not work. Do not sit and eat
Atmosphere: 1
Service: 1
It's a burger King. Enjoyed the onion rings. Burger was good.
Atmosphere: 4
Food: 4
Service: 5
This location is currently under construction in mid-May 2024. Drive thru has excellent staff food nice and fresh!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: French Fries
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