Chipotle Mexican Grill

Would give zero stars if I could. This Chipotle’s service is horrible and they cheap out on proportions to a ridiculous degree, even if you ask for more. Clearly whoever runs this one doesn’t care a lick about customer satisfaction.

Atmosphere: 1

Food: 1

Service: 1

Horrible. Don’t order from this location.

Atmosphere: 1

Food: 1

Service: 1

I like it

Atmosphere: 4

Food: 5

Service: 5

I wish the chipotle app would let me choose the Shrewsbury location. Unfortunately I am forced to order from Worcester location and they mess up the order nearly every time. Just received a half full bowl (and I chose a double portion of meat this time and yet it’s the smallest overall portion I have ever received, even compared to past orders when I only chose a single portion of meat) and not to mention, ingredients are missing as well, which doesn’t really surprise me, because this usually happens when I order from this location. Not sure who they have behind the food counter, but I have some real personal beef with them now.

Food: 1

Service: 1

Good Service but not many veg options to choose from.

Atmosphere: 4

Food: 4

Service: 5

Food was on the cold side

Atmosphere: 5

Food: 4

Service: 5

Employee Services bad and I'm buying a veggie bowl.

Atmosphere: 1

Food: 1

Service: 1

One of the worst experience with this one, they give very less portion for bowl compared to the other chipotle. Staff didnt even respond anything when I asked why the portion is very less and started murmuring with her colleagues!

Atmosphere: 2

Food: 1

Service: 1

They don't have veggies, the portion size is small when compared to other Chipotle branches too. Would try not to visit them again.

Atmosphere: 3

Food: 1

Service: 1

Two hours before close on a Saturday night, literally out of 80 percent of the menus.

Atmosphere: 1

Food: 1

Service: 1

The food quality and service is awful. Super skimpy portions, unwilling to add even a little more rice, they act like the bowl of food costs $5. No way im gonna spend $12 on a meal and the premade bowl isn't even filled to the sides.

My friend even recently applied and when explaining they were following up, the manager hung up on them...

Don't come here expecting anything worthwhile. It has pushed me to just drive 15 minutes to Qdoba instead of this crap.

Atmosphere: 1

Food: 1

Service: 1

Literally worst chipotle I’ve ever been to. Didn’t know even know what Veterans Day was. Very slow with only ONE person a head of me. One person working the front only???

The staff is rude, they give little food, so this location is a rip off.

Atmosphere: 1

Food: 1

Service: 1

This is the worst chipotle to order from. We’ve ordered from here multiple times on DoorDash and they constantly skimp out on portions. This bowl is “double chicken”. Total rip off. Do not order from here!!!

Edit: Also, do not respond to this account from Chipotle that is responding to every comment. They’ll waste your time.

Atmosphere: 1

Food: 1

Service: 1

I have never had an order that was wrong and the food has always been what I expect.

The service is another story. The woman that packages the orders during the weekday afternoon is the most uninviting rude person every time. I don’t go as often because her attitude is atrocious! Every time I leave feeling as though I have done something wrong. Not a good feeling.

Atmosphere: 4

Food: 5

Service: 1