The food is really good here, however the man that answers the phone refuses to make a fresh salad. I have an allergy to mixed greens and he will not work with that because the salads are pre-made.
There is a lovely woman whom has had no problem making the salad the last two times with just iceberg lettuce. I went in And apologized when I picked up my order and she stated it’s not a big deal or a problem to make a fresh salad for me.
Whomever she is she is a rockstar and I appreciate that she accommodates my allergy.
The man would rather lose out on money because he doesn’t want to throw together a fresh salad.
🤷♀️ so sad Ciao Bella Worcester
Vanessa Nessa
We went there tonight..Sunday around 4:40pm. I got the Italian sandwich on Italian loaf...loaf was stale. Meat was just average. My fiancée got chicken parm on panini...absolutely horrible. Dry. Totally ridiculous. This used to be my go.to place back in the day. We live on Cape now... couldn't wait to grab a bite to go...such a let down. Do better. You're not that great if you're only great "sometimes" I swear the staff here acts like they are the best. Like..."yo, who's next" yawn. Boring at best. Thanks for the let down.
Robert P Breault Jr
I got pickup, chicken parm sub… it was 2 pieces of chicken cutlets, thick, to thick, rubbery, chewy, soggy, breading was combining with the sauce and bread… no crunch.. to the cutlet… chicken was definitely 2-3 days old, old cutlets not made fresh. 100% can’t tell me other wise… large cheese pizza. Dough good, sauce… welll I wouldn’t know had none on it. And I mean none. The only spot there was sauce was at the crust… so I have to east entire piece of pizza of just salty cheese dough… to get 2 bites of some sauce. Was very disappointed, read the reviews and assumed it was going to be great or at least good. I will not be back.
Atmosphere: 3
Food: 2
Service: 4
Mah Kenzie
Food did not look or taste like it was made fresh. My girlfriend got food poisoning from "chicken roll up". Waitress was wearing a winter jacket?? No uniforms, the outside was very deceiving as the inside was very run down, probably why almost everybody that came in only got take out. Wouldn't even go back even if i got a free meal or gift card and wouldn't give the certificate to anybody i care for. WOULD NOT RECOMMEND
Parking: Small awkward parking lot
Atmosphere: 1
Food: 1
Service: 1
John Reznikow
Food did not look or taste like it was made fresh. My girlfriend got food poisoning from "chicken roll up". Waitress was wearing a winter jacket?? No uniforms, the outside was very deceiving as the inside was very run down, probably why almost everybody that came in only got take out. Wouldn't even go back even if i got a free meal or gift card and wouldn't give the certificate to anybody i care for. WOULD NOT RECOMMEND
Parking: Small awkward parking lot
Atmosphere: 1
Food: 1
Service: 1
Brenda Caron Parish
One of the best places in Worcester to get a panini, salad or pizza or one of their specials ! The food is always delicious!
I’m a HUGE tuna sandwich lover. The tuna melt is by far the best panini style tuna melt I’ve ever had. 10/10, the caramelized onions add a smoky sweet touch to it and the tuna is flavorful
Atmosphere: 5
Food: 5
Service: 5
Ben Armitage
I called and asked if they could accommodate my family for a birthday party for 2 of my daughters. I had heard they were food allergy friendly. They made us feel so welcomed. They were very attentive when it came to food allergies ( we have egg, onion, and a gluten allergy) and the food choices were fantastic and very tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Pudding, Tiramisu
Joanne Powell
Always fresh and delicious food with great service. Highly recommend.
The food is really good here, however the man that answers the phone refuses to make a fresh salad. I have an allergy to mixed greens and he will not work with that because the salads are pre-made. There is a lovely woman whom has had no problem making the salad the last two times with just iceberg lettuce. I went in And apologized when I picked up my order and she stated it’s not a big deal or a problem to make a fresh salad for me. Whomever she is she is a rockstar and I appreciate that she accommodates my allergy. The man would rather lose out on money because he doesn’t want to throw together a fresh salad. 🤷♀️ so sad Ciao Bella Worcester
We went there tonight..Sunday around 4:40pm. I got the Italian sandwich on Italian loaf...loaf was stale. Meat was just average. My fiancée got chicken parm on panini...absolutely horrible. Dry. Totally ridiculous. This used to be my go.to place back in the day. We live on Cape now... couldn't wait to grab a bite to go...such a let down. Do better. You're not that great if you're only great "sometimes" I swear the staff here acts like they are the best. Like..."yo, who's next" yawn. Boring at best. Thanks for the let down.
I got pickup, chicken parm sub… it was 2 pieces of chicken cutlets, thick, to thick, rubbery, chewy, soggy, breading was combining with the sauce and bread… no crunch.. to the cutlet… chicken was definitely 2-3 days old, old cutlets not made fresh. 100% can’t tell me other wise… large cheese pizza. Dough good, sauce… welll I wouldn’t know had none on it. And I mean none. The only spot there was sauce was at the crust… so I have to east entire piece of pizza of just salty cheese dough… to get 2 bites of some sauce. Was very disappointed, read the reviews and assumed it was going to be great or at least good. I will not be back.
Atmosphere: 3
Food: 2
Service: 4
Food did not look or taste like it was made fresh. My girlfriend got food poisoning from "chicken roll up". Waitress was wearing a winter jacket?? No uniforms, the outside was very deceiving as the inside was very run down, probably why almost everybody that came in only got take out. Wouldn't even go back even if i got a free meal or gift card and wouldn't give the certificate to anybody i care for. WOULD NOT RECOMMEND
Parking: Small awkward parking lot
Atmosphere: 1
Food: 1
Service: 1
Food did not look or taste like it was made fresh. My girlfriend got food poisoning from "chicken roll up". Waitress was wearing a winter jacket?? No uniforms, the outside was very deceiving as the inside was very run down, probably why almost everybody that came in only got take out. Wouldn't even go back even if i got a free meal or gift card and wouldn't give the certificate to anybody i care for. WOULD NOT RECOMMEND
Parking: Small awkward parking lot
Atmosphere: 1
Food: 1
Service: 1
One of the best places in Worcester to get a panini, salad or pizza or one of their specials ! The food is always delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Tuna, Eggplant Parmigiana
Everything exceeded expectations! If you're in the area and looking for a great spot to dine visit Ciao Bella!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Piccata with Extra Mushrooms, Tiramisu
Amazing menu, great food
Atmosphere: 5
Food: 5
Service: 5
I love this place!
Food: 5
I ordered the Chicken Cacciatore and was delicious. Also, a great portion. Their bread is the best. ??
Food: 5
Restaurantji Recommends
I’m a HUGE tuna sandwich lover. The tuna melt is by far the best panini style tuna melt I’ve ever had. 10/10, the caramelized onions add a smoky sweet touch to it and the tuna is flavorful
Atmosphere: 5
Food: 5
Service: 5
I called and asked if they could accommodate my family for a birthday party for 2 of my daughters. I had heard they were food allergy friendly. They made us feel so welcomed. They were very attentive when it came to food allergies ( we have egg, onion, and a gluten allergy) and the food choices were fantastic and very tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Pudding, Tiramisu
Always fresh and delicious food with great service. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Great people and even greater food.
Absolutely terrible. Dirty disgusting restaurant
Atmosphere: 1
Food: 1
Service: 1
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