i am aware this place was originally owned by armsby abbie owners. with a display like this you can see how cheap the quality this place is. nothing is made from scratch using recipes I can also tell by the taste. I went to enough places. the owner is lucky anyone still stops in. I know the taste and texture of real scones same as artificial flavors. like taking a cheap muffin batter then adding to it. I know from a while back shortening was used instead of butter. anyone that goes to college for culinary would know this. that oil is made with petroleum distillates basically infusing oil that goes into your car engine and helium balloons etc. Proctor and Gamble came up with that over 100 years ago. the owner should rethink about what they are doing before rushing in.
Atmosphere: 1
Food: 1
Service: 1
M C
I can’t believe I was charge $12 for HALF of a croissant. I ordered a bacon egg and cheese? , and also note it had NO CHEESE on it. A short time ago I was given a sandwich that was full size. So I’m in shock that why are cutting them in half and selling to customers without notifying them. You can see in the bakery window as to how big their croissants are. So opening this up had me surprised. Picture may look deceiving. It’s much smaller than it looks.
I’ve never experienced a coffee shop that’s cutting them in half. I’m not sure that I would go here again considering the fact that I feel fooled and robbed. Notify customers if you changed this if this is the case. But $12 dollars for half a croissant is ridiculous.
Atmosphere: 5
Food: 3
Service: 5
Monica Ford
Got an iced oatmilk latte and croissant. Both were great. I'll be back.
Atmosphere: 4
Food: 5
Service: 5
Nicole Tatis
Wish I can give -0 my first and last time here was a disaster and when I ask for a refund the girl just start arguing with me and saying they had a big order, is unacceptable that I need to wait over 10 minutes for a egg and cheese on a croissant, everyone who came after me left the store, they don’t even give me a receipt for the “refund” just a paper with a lot of zeros on it. I hope my money is back on my card in a few days like the disrespectful girl say. Another thing is that the lady who made the sandwiches she throws them in the counter like whattttt everyone was looking at each other, she just throws them there and left so you cant understand what she say very unprofessional and very pricey too!! Don’t go hereeeee
Atmosphere: 1
Food: 1
Service: 1
Gregory Granato
Great employees good espresso
Atmosphere: 4
Food: 4
Service: 4
Eli Rivera-Delgado
Crust Bakeshop (Gold Star Blvd) is a true gem for anyone looking to satisfy their breakfast cravings. They’ve got all the essentials—freshly brewed coffee, refreshing teas, and a full spread of breakfast favorites. Their bacon, egg, and cheese croissant is a must-try: buttery, flaky, and packed with flavor. I paired mine with a green iced tea infused with strawberry and vanilla—light, fruity, and the perfect complement. And whatever you do, don’t leave without grabbing their monkey bread. It’s sticky, sweet, and totally unforgettable!
James Shaw
The folks working here couldn't be more miserable
Kellie
Overall really solid! I had my first breakfast sandwich and iced matcha latte from here today and was pleased!
The matcha latte fell a bit flat, it was something I could make at home with matcha powder from Amazon. But, it wasn’t horrible so I can’t complain too much! I’d probably give it a 6/10.
The breakfast sandwich was a bacon egg and cheese on a croissant and it was probably one of the best breakfast sandwiches I’ve ever had. Super, super hot and greasy (in a good way but definitely not the healthiest), but it was so good. 10/10.
The workers were so sweet, the service was quick and easy, the interior was stunning. Total for the sandwich and the latte was about $18. Overall 4/5 :) Will be back!
Michael Urban
Always so good!
Samantha
Both times i’ve been here the staff has been lowkey so rude, I’m not sure what I’m doing wrong? Maybe it’s my face or something I feel like they’re so offended that I want to buy something from them? The girl who made my drink was pretty nice but the one who took my order was sooo done with me (am I that bad)??? can someone confirm how to order here without feeling like you just ruined someone’s day, like i just wanted to try a new drink and get a croissant. let me back there I can do it myself i’m sorry for bothering you 🥲🥲
Crust has two locations in Worcester. Their Main Street location is significantly better in terms of a place to sit down and enjoy oneself. This review is about their other location (inside an office building). Crust products are generally excellent across both stores; but this location favors take-away rather than a place to hang out. I like their croissants (all variations) and sandwiches are tasty. Coffee is just ok, and you can do significantly better in Worcester at some of the new generation coffee shops. Ample parking and accessible.
S Mania
If the coffee was better, this would be a 5 star review.
Crust has fantastic pastries and bread. I absolutely love their almond croissants and they taste like they're made with butter, not oils. They even think about their customers as I was asked if the almond and regular croissant could go in the same bag. That extra attention to detail was appreciated.
Their coffee is subpar. I can get better coffee at Starbucks for a similar price. All I bought was a vanilla latte, but I couldn't taste any vanilla and the coffee was super weak.
I will be buying pastries and bread again, but I'll either go to Starbucks or make my own coffee.
Jeffrey Osier-Mixon
Wonderful local coffee and pastries
Jacqueline Kassis
The best bakery in Worcester
Hails
Love it here, best coffee shop in town. I haven’t had something here that I didn’t love. Also love the location, this area lacks coffee that isn’t Starbucks and Dunkin. Staff are always wonderful and helpful.
i am aware this place was originally owned by armsby abbie owners. with a display like this you can see how cheap the quality this place is. nothing is made from scratch using recipes I can also tell by the taste. I went to enough places. the owner is lucky anyone still stops in. I know the taste and texture of real scones same as artificial flavors. like taking a cheap muffin batter then adding to it. I know from a while back shortening was used instead of butter. anyone that goes to college for culinary would know this. that oil is made with petroleum distillates basically infusing oil that goes into your car engine and helium balloons etc. Proctor and Gamble came up with that over 100 years ago. the owner should rethink about what they are doing before rushing in.
Atmosphere: 1
Food: 1
Service: 1
I can’t believe I was charge $12 for HALF of a croissant. I ordered a bacon egg and cheese? , and also note it had NO CHEESE on it. A short time ago I was given a sandwich that was full size. So I’m in shock that why are cutting them in half and selling to customers without notifying them. You can see in the bakery window as to how big their croissants are. So opening this up had me surprised. Picture may look deceiving. It’s much smaller than it looks.
I’ve never experienced a coffee shop that’s cutting them in half. I’m not sure that I would go here again considering the fact that I feel fooled and robbed. Notify customers if you changed this if this is the case. But $12 dollars for half a croissant is ridiculous.
Atmosphere: 5
Food: 3
Service: 5
Got an iced oatmilk latte and croissant. Both were great. I'll be back.
Atmosphere: 4
Food: 5
Service: 5
Wish I can give -0 my first and last time here was a disaster and when I ask for a refund the girl just start arguing with me and saying they had a big order, is unacceptable that I need to wait over 10 minutes for a egg and cheese on a croissant, everyone who came after me left the store, they don’t even give me a receipt for the “refund” just a paper with a lot of zeros on it. I hope my money is back on my card in a few days like the disrespectful girl say. Another thing is that the lady who made the sandwiches she throws them in the counter like whattttt everyone was looking at each other, she just throws them there and left so you cant understand what she say very unprofessional and very pricey too!! Don’t go hereeeee
Atmosphere: 1
Food: 1
Service: 1
Great employees good espresso
Atmosphere: 4
Food: 4
Service: 4
Crust Bakeshop (Gold Star Blvd) is a true gem for anyone looking to satisfy their breakfast cravings. They’ve got all the essentials—freshly brewed coffee, refreshing teas, and a full spread of breakfast favorites. Their bacon, egg, and cheese croissant is a must-try: buttery, flaky, and packed with flavor. I paired mine with a green iced tea infused with strawberry and vanilla—light, fruity, and the perfect complement. And whatever you do, don’t leave without grabbing their monkey bread. It’s sticky, sweet, and totally unforgettable!
The folks working here couldn't be more miserable
Overall really solid! I had my first breakfast sandwich and iced matcha latte from here today and was pleased!
The matcha latte fell a bit flat, it was something I could make at home with matcha powder from Amazon. But, it wasn’t horrible so I can’t complain too much! I’d probably give it a 6/10.
The breakfast sandwich was a bacon egg and cheese on a croissant and it was probably one of the best breakfast sandwiches I’ve ever had. Super, super hot and greasy (in a good way but definitely not the healthiest), but it was so good. 10/10.
The workers were so sweet, the service was quick and easy, the interior was stunning. Total for the sandwich and the latte was about $18. Overall 4/5 :) Will be back!
Always so good!
Both times i’ve been here the staff has been lowkey so rude, I’m not sure what I’m doing wrong? Maybe it’s my face or something I feel like they’re so offended that I want to buy something from them? The girl who made my drink was pretty nice but the one who took my order was sooo done with me (am I that bad)??? can someone confirm how to order here without feeling like you just ruined someone’s day, like i just wanted to try a new drink and get a croissant. let me back there I can do it myself i’m sorry for bothering you 🥲🥲
Restaurantji Recommends
Crust has two locations in Worcester. Their Main Street location is significantly better in terms of a place to sit down and enjoy oneself. This review is about their other location (inside an office building). Crust products are generally excellent across both stores; but this location favors take-away rather than a place to hang out. I like their croissants (all variations) and sandwiches are tasty. Coffee is just ok, and you can do significantly better in Worcester at some of the new generation coffee shops. Ample parking and accessible.
If the coffee was better, this would be a 5 star review.
Crust has fantastic pastries and bread. I absolutely love their almond croissants and they taste like they're made with butter, not oils. They even think about their customers as I was asked if the almond and regular croissant could go in the same bag. That extra attention to detail was appreciated.
Their coffee is subpar. I can get better coffee at Starbucks for a similar price. All I bought was a vanilla latte, but I couldn't taste any vanilla and the coffee was super weak.
I will be buying pastries and bread again, but I'll either go to Starbucks or make my own coffee.
Wonderful local coffee and pastries
The best bakery in Worcester
Love it here, best coffee shop in town. I haven’t had something here that I didn’t love. Also love the location, this area lacks coffee that isn’t Starbucks and Dunkin. Staff are always wonderful and helpful.
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