Very disappointing first-time visit. We place an order at 10:30am for 11:30am pick-up. I'm not one to complain, but customer service is important, especially a new business. I arrived a little before 11:30 am. at a Dave's for the first time. I saw the spot for online orders and saw some people standing. After a couple of moments, I went up to ask about my order placed online. The young man told me there is a board with the orders and when they are ready. I stood there looking at the board. Many people poured in, placed orders, and were getting called. Now, with it being 11:48am I approached the counter again to ask about our order, mind you there was no one on line many people standing around waiting for the order and only one name on the board saying their order is ready. He looks at the shelf and says oops here's your order. So apparently, looking at the screen doesn't matter. The food tasted good but at that point was cold after sitting on the shelf.
Update: Bobby reached out from Dave's Hot Chicken to apologize for the service issue and offered a $15 coupon. I appreciate a business that goes above like such! Will give them another try in the near future.
Atmosphere: 5
Food: 3
Service: 3
Daniel Fontaine III
Crispy, juicy, fresh, HOT! Exceptional!
Atmosphere: 2
Food: 4
Service: 3
Aneta Eames
Ordered at the counter, wited 40 mins because online orders got priority. So I wanted to cancel my order because who wants to wait more than 40 mins for fast food. They tell me it will take 2 weeks to refund the money. I take to food home after all the wait. Chiken is raw inside. I have to now air fry it in the oven. But hey you get free shake if you leave great review. Well yea, nobody would do it otherwise. Chiken was grease and tasted rubberry and again it was raw inside. Wish there was 0 stars to give.
Atmosphere: 1
Food: 1
Service: 1
Anekdotin “Anekdotin”
I ordered and waited almost 45 mins for my food. They kept telling everyone to stand in a corner every 15 mins. Terrible time trying to get food
Atmosphere: 1
Food: 3
Service: 1
anyelina gerez
The best ❤️
Atmosphere: 5
Food: 5
Service: 5
Jade Libby
Always great service and food! Michael was great!
Atmosphere: 5
Food: 5
Service: 5
Andrew Hilow
Ordered for 11:30 and it was ready promptly at 11:30, asked for no sauce and it was made correctly. Only sad thing is they were out of honey this time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Tenders w Fries Hot and Extra Hot and Mac & Cheese, Fries
Mat T
Seriously hot stuff, and seriously tasty. The 2 slider meal with fries and a drink was enough for my wife and I to share, but I went back a week later to get the two tender meal and finished it myself.
The fries were seasoned well and the "Dave's sauce" tastes good with everything on their menu. Pretty solid for a fast food spot.
Food: 5
George Baidoo
STOP PRIORITIZING ONLINE ORDERS AND NEGLECTING CUSTOMERS THAT TAKEOUT ORDERS IN STORE! THERE IS NO POINT OF HAVING A TAKE OUT SERVICE IF CUSTOMERS HAVE TO WAIT 25+ MINUTES FOR FAST FOOD, THAT IS NOT EVEN THAT GOOD TO BE HONEST! I VISITED FOR THE FIRST AND LAST TIME ON 12/6/24 order number 2197. You guys need to fire the idiot in charge of operations because you won’t be in business too long once people get over the initial hype and go back to chick-fil-A. DO BETTER!
Amazing food
Atmosphere: 5
Food: 5
Service: 4
Very disappointing first-time visit. We place an order at 10:30am for 11:30am pick-up. I'm not one to complain, but customer service is important, especially a new business. I arrived a little before 11:30 am. at a Dave's for the first time. I saw the spot for online orders and saw some people standing. After a couple of moments, I went up to ask about my order placed online. The young man told me there is a board with the orders and when they are ready. I stood there looking at the board. Many people poured in, placed orders, and were getting called. Now, with it being 11:48am I approached the counter again to ask about our order, mind you there was no one on line many people standing around waiting for the order and only one name on the board saying their order is ready. He looks at the shelf and says oops here's your order. So apparently, looking at the screen doesn't matter. The food tasted good but at that point was cold after sitting on the shelf.
Update: Bobby reached out from Dave's Hot Chicken to apologize for the service issue and offered a $15 coupon. I appreciate a business that goes above like such! Will give them another try in the near future.
Atmosphere: 5
Food: 3
Service: 3
Crispy, juicy, fresh, HOT! Exceptional!
Atmosphere: 2
Food: 4
Service: 3
Ordered at the counter, wited 40 mins because online orders got priority. So I wanted to cancel my order because who wants to wait more than 40 mins for fast food. They tell me it will take 2 weeks to refund the money. I take to food home after all the wait. Chiken is raw inside. I have to now air fry it in the oven. But hey you get free shake if you leave great review. Well yea, nobody would do it otherwise. Chiken was grease and tasted rubberry and again it was raw inside. Wish there was 0 stars to give.
Atmosphere: 1
Food: 1
Service: 1
I ordered and waited almost 45 mins for my food. They kept telling everyone to stand in a corner every 15 mins. Terrible time trying to get food
Atmosphere: 1
Food: 3
Service: 1
The best ❤️
Atmosphere: 5
Food: 5
Service: 5
Always great service and food! Michael was great!
Atmosphere: 5
Food: 5
Service: 5
Ordered for 11:30 and it was ready promptly at 11:30, asked for no sauce and it was made correctly. Only sad thing is they were out of honey this time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Tenders w Fries Hot and Extra Hot and Mac & Cheese, Fries
Seriously hot stuff, and seriously tasty. The 2 slider meal with fries and a drink was enough for my wife and I to share, but I went back a week later to get the two tender meal and finished it myself.
The fries were seasoned well and the "Dave's sauce" tastes good with everything on their menu. Pretty solid for a fast food spot.
Food: 5
STOP PRIORITIZING ONLINE ORDERS AND
NEGLECTING CUSTOMERS THAT TAKEOUT ORDERS IN STORE! THERE IS NO POINT OF HAVING A TAKE OUT SERVICE IF CUSTOMERS HAVE TO WAIT 25+ MINUTES FOR FAST FOOD, THAT IS NOT EVEN THAT GOOD TO BE HONEST! I VISITED FOR THE FIRST AND LAST TIME ON 12/6/24 order number 2197. You guys need to fire the idiot in charge of operations because you won’t be in business too long once people get over the initial hype and go back to chick-fil-A. DO BETTER!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Top-loaded milkshakes are SUPERB!!
Kid-friendliness: Very!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Large Cinnamon Toast Crunch Top Loaded Shake, Dave's 2 2 Sliders w Fries
Much improved with quicker staff and good.organization. food excellent as usual
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10pc Dave's Bites
Parking: Parking is accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slider They Call It Warm Soft Bun with Crispy Fried Chicken
Great place loved it sooo much
Atmosphere: 5
Food: 5
Service: 5
Very good with a very nice designed restauant with fast sevice.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
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