Dunkin'

640 Park Ave, Worcester
(508) 753-9696

Recent Reviews

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Andrea Janbaz

I've been here over the weeks to grab something quick when needed.

i always have a problem with the Ukrainian woman, because she rushes you on the order,and on the food so her timer doesn't turn red.She doesn't use the label printout and put it on the cup,and always has an aggressive attitude.
(She was working 9pm, 14th 2025.)

This has resulted in cold food and half a cup of coffee.
-On top of that she took back the food, and placed it on meal prep area where another woman was cutting a croissant, the lady meal prepping then decided to touch my bag and mess with everything in it while I AM ACTIVELY SICK! (11:40am-12pm) 14th 2025

I yelled at her to stop touching the bag and to go change her gloves because I am sick.

They shouldn't have even took the bag back, whether I was sick or not because I can only imagine how many other times they've done this, and risked other peoples health.

Consider this a warning.
I will be calling the manager in the morning,and I'm not opposed to calling OSHA for a health code violation!

* And I shouldn't be getting eye rolls because you can't do your job right, and I have to step and be your manager.*

Service: 1

T C

Staff was very helpful. Customer service was on point. Food ordered was fresh.

Atmosphere: 3

Food: 4

Service: 5

Marilyn Gonzalez

On 9-9-2025@ 4 Pm I purchased 2 coffee the coffee was made wrong and the service at the drive-thru was terrible

Atmosphere: 1

Food: 1

Service: 1

Charles Campbell

It was dunktastic

Atmosphere: 5

Food: 5

Service: 5

Francis Naughton

I've only gone to this location a hand full of times and after today I nominate them to be the worst in Worcester. The coffee's I've gotten were either wrong or only half full, the food here is always burnt/stale. Do yourself a favor and go 5 minutes out of your way to the main st Dunks.

Atmosphere: 1

Food: 1

Service: 1

Dan Gauthier

Great workers

Atmosphere: 3

Food: 3

Service: 5

Big Girl Energy Angel Marie

They alright

Food: 3

Service: 3

Carson D

Rude people terrible food should close

Maximo Severino

A homeless person was lying on two chairs inside the store, with all his belongings, which is not good for business.

Atmosphere: 2

Food: 3

Service: 4

J S

Very clean, very quick, very nice ladies working there.

Prakruthi Sindhia

Boston creme is so finger lickingly good omg!

Atmosphere: 5

Food: 5

Service: 5

Kdog Deams

Dunkin donuts are so overrated

Atmosphere: 1

Food: 2

Service: 1

Mike Jones

Lady's are usally pretty pleasant but the larger one of them must be hangry always with the attitude 🤔

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Croissant, Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese

Susan Stevens

This is a Dunkins unlike some

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Maple Sugar Bacon Breakfast Sandwich

Melissa Panarelli

I think the last time I enjoyed Dunkin Donuts was 1990. Dunkin' Donuts has done nothing but expand for the worst. I really don't understand how people can say that their coffee is any good. I grabbed a coffee from yesterday not by choice and once again was extremely disappointed I think it got worse if that's even possible. Coffee tastes burnt like always and literally tastes like the cream is sour. Worst coffee in the world

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