Dunkin'
590 Southbridge St, Worcester
(508) 799-0359
Recent Reviews
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I have been to many many many Dunkin’s throughout my life. And this one hands down has the fastest smoothest service ever. It’s so fast that no matter the rush hour I have to make sure I’m ready because I’m not trying to mess up their flow lol I love it here. It’s my FIRST go to Dunkin’s in my way to work. They have never messed up my order which is so rare. Management is everything. The lady who takes the drive through orders is so respectful and kind and I’m pretty sure it’s her that makes sure everything is running smooth. Thank you for making my mornings so much easier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Lemonade Refreshers
The parking lot is way too small, too congested
My review of Dunkin Donuts. I remember back end of the days when everything was always fresh but now it depends on the workers. How good are they in their job? Because now it's like a risk of taking depending on the day and time in the hour that you are fine, good stuff and very fresh. But now like I said is a risk of taking including breakfast, lunch or the evening. Because it's sad how the way a person wants to buy something fresh. Something sweet to enjoy and you don't get that now. The coffee. Well let me give you a review of the coffee. The coffee used to be very flavorful. Now the coffee is very watery. Now you buy coffee. It's like you buying coffee with more water than the flavor of the coffee and then they have the dignity to increase the prices on a water coffee. I don't think so. So my review from five stars they are getting two stars because they are going down hill. Like I said I don't know if it's the workers, the management or the company itself. But if Dunkin Donuts doesn't make any changes the ratings are going to keep going down
Atmosphere: 4
Food: 3
Service: 5
Very slow, and food tasted stale.
Atmosphere: 3
Food: 1
I enjoy this place just wish they wouldn't close earlier than supposed to as well as me finding a hair ? in my daughters snack em bacon.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Bagel
One of my "to go to" Dunkins in the city.
Atmosphere: 5
Food: 5
Service: 5
A very busy store but seems to run smoothly...
Atmosphere: 3
Food: 3
Service: 4
Service is constantly slow. It took over 10 minutes to get a hot chocolate made.
Atmosphere: 3
Food: 3
Service: 2
The coffee is made wrong every time and the staff is rude
Atmosphere: 3
Food: 2
Service: 2
Got a coffee, used the restroom. They have tables to sit and relax. They keep it nice and clean.
Parking: There are only a few parking spots, not too many.
Atmosphere: 4
Service: 4
Restaurantji Recommends
Bought bagel minis 1st was soft gooey and golden 2nd was hard as a rock and looked old. Returned it and the manager implies I didn't buy it today that its old but she will make me another 1 dismissively. That behavior is disgusting and to imply that someone would keep a single old bagel mini to return at a future date is insulting to say the least
Atmosphere: 2
Service: 1
Manager is extremely rude she needs to be fired ! How Dunkin donuts can allow a manager like her to run a store is beyond me ! The food presentation sucks , the food taste like the chemicals you clean the oven with ! You ask for liquid sugar and you get granulated sugar ! This is unexceptable!
Atmosphere: 2
Food: 1
Service: 2
Got a coffee, used the restroom. They have tables to sit and relax. They keep it nice and clean.
Parking: There are only a few parking spots, not too many.
Atmosphere: 4
Service: 4
The employee when I went in there she was rude to me
Dietary restrictions: N/A
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Bagels, Donuts
I love this Dunks the customer service is amazing and so is the way they make my coffee! They actually care to ask if it’s good ? and if it needs any tweaking but 90% of the time it doesn’t honestly! They are not only fast but they are very personable, kind, friendly & to me that’s all a plus nowadays! Patient enough to take time to make sure I’m satisfied they truly go above and beyond! So if I could give them a million stars ✨ I would be so happy to applaud ?? them and say Thank You ?? for being a part of an excellent team that is rare!!! God Bless them for being able to make another blessed day for their customers as always! The best Dunks yet! ❤️ ?????? ❤️?
Kid-friendliness: Customer Service is way above average! This is my favorite ? Dunks just due to always making my coffee just the way I like it and the absolute sweetest employees at this location ❤️??????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coolatta, Dunkin' Refreshers, Everything Stuffed Bagel Minis, Toasted Almond Cold Brew, Caramel Iced Macchiato, Donuts
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