Dunkin'

421-427 Main St, Worcester
(508) 791-5096

Recent Reviews

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Rodney Clanton

Service was great. Definitely a plus when they get your order right.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Maple Sugar Bacon Breakfast Sandwich

Paul Vaudreuil

I don't understand how that Spanish lady with glasses even got hired without knowing how to speak English makes my coffee wrong everyday and have to fix it when I get to work and many more problems I have dealing with her like a lost muffin yes people she lost the muffin she put in a bag for me and other poor ladies think there out of muffins and have no clue what she's even say to them this location is just always a mess who ever they got hiring people is straight stupid themselves how does one get a job without speak zero English

Atmosphere: 1

Food: 4

Service: 1

selvin rojas

Good place and well roasted

Atmosphere: 5

Food: 5

Service: 5

Melissa Crickmore

I went here to purchase coffee and some food and I seen a couple of my friends so I talked to them, well because of this I was treated horribly and was assumed to b homeless. I was then treated with such disrespect and wasn't even allowed to order my food it was assumed I couldn't pay for it because I was paying with gift cards instead of the cash in my pocket

Parking: There is no place to park and u r not expected to stay here or eat in or anything.

Kid-friendliness: Not there

Wheelchair accessibility: Not there

Atmosphere: 1

Food: 1

Service: 1

Alexandra Gomez

This place should have their employees train customer service before working with them cause they are so rude and sloppy at that with the work especially the manager the place never gets the tables clean they always dirty and when yu ask for extra sugar they wanna be mad like it’s my coffee I need extra sugar

Food: 1

Josiebel Franco

Employees are being lazy and locking the door before actual closing time to save themselves more time and not do final sales. Super annoying .

Nick Roberts

I cannot go to this location anymore, which is a shame because it is a 2 min walk to get there. For the past couple months, they have made a mistake on every order. The last straw is this morning, where she made 3 mistakes in this one order. I always make sure the order is correct on my end, and these employees are just not competent enough. They also regularly put items in the oven that should not be heated at the same temperature, so things are often burnt or underdone.

Atmosphere: 1

Food: 1

Service: 1

Denischa Briddell

For the most part they always get my order right they're very kind they're very friendly and the store is clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Denischa Briddell-Blyther

For the most part they always get my order right they're very kind they're very friendly and the store is clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins, Donuts, Croissant, Munchkins Donut Hole Treats, Bacon Egg and Cheese, Iced Latte, Iced Macchiato, Egg and Cheese

Ethan

Bless the poor woman working alone today, pathetic that Dunkin doesn't staff with more people

Abe Sanchez (Abe)

Luv 2 Dunk.... kpsmiln

Atmosphere: 5

Food: 5

Service: 5

Jessi

I'm a Dunkie Junkie and it was nice to walk in and see my favorite Dunkins worker at this location. Always puts a smile on my face. Great coffee maker and a great way to start the day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Donuts

Mohammed AlQaryan

I live and work nearby this location, I come here frequently, sometimes every day.During the weekend, the people working there are a disaster! One of them is a horrible person, she always screams at customers, being rude to them and unprofessional at all. On top of that, she doesn’t do her job well, she mixed my order once and one time I found a milk tamper in my coffee!!! SAME PERSON EVERY TIME.Last incident with her was today, I had an argument with her because she didn’t put my order on the app pick up area, and when I talked to her, she aksed to stop talking!!!!!!!I am a regular customer that keep this store functioning and she can have a job, and this is how I am being treated!!!However, during weekdays, the employees are amazing, and they always do their jobs perfectly, in the past this was not the case as there were rude employees.I put one star to track the owner attention and I will not come here on the weekends. Once I see the weekend staff changed, I will change my rating.

Atmosphere: 1

Food: 1

Service: 1

Chris Alleman

Not one to complain but had a terrible experience here a couple weeks ago. Went in to pick up my mobile order and after 15-20 minutes it still wasn’t there. Tried talking to employees about it, even after we verified that I did in fact place the other and that the location was correct they still refused to make my order. Said that “if the order doesn’t come out of the computer we don’t make it.” Told me to order again at the counter. I asked if they could just make my order now (medium cold brew) since I already paid on the app but they refused. They became very rude when I told them I’ve been going to this location 2-3 times a week for the past month and said “they have never seen me before.” Needless to say I will never be going to that location again.

Atmosphere: 2

Food: 4

Service: 1

Javier Lopez

Pleasant atmosphere!

Atmosphere: 5

Food: 5

Service: 5

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