Dunkin'

765 W Boylston St, Worcester
(508) 595-9027

Recent Reviews

Patti Brank

Just tried the new Empanada. Extremely small, barely any filling, very dry. Definitely not worth the price!

Atmosphere: 3

Food: 1

Service: 4

Elijah Mercadante

Always good service and food. (Update) ***** last visit was sub par cold egg and cheese crssaints. They've slipped a little.. but still better then other

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Muffins, Donuts, Bagels

Rapunzel Miller

Some employees are great and others

Atmosphere: 3

Food: 3

Service: 3

George Chyoghly

It's a dunks, I don't think I need to

Atmosphere: 5

Food: 5

Service: 5

G&R Wattpad

The first experience was fine. The first couple times i got what i ordered. Then my hashbrowns never made it into the bag with the rest of my food. Fine, whatever. No big deal. But my last visit was ridiculous. All i wanted was a coffee before a night shift. But I ordered one large and one medium caramel craze. After correcting the woman taking my order about 5 times politely (and being met with attitude) What was i handed? Well after reading out loud that it was a latte the woman behind the window still attempted to hand me a large green tea. Then after I clarified it was TWO lattes a medium and large (both at the ordering station and the window) , i was handed a medium and a small, i get that its busy. I get people make mistakes. But I shouldn’t have to correct you three times at each station, especially when you are charging me for bigger sizes, you get paid to make coffee, and I have places to be. Do better. Note to manage ment: clearly these people need to be supervised a bit more closely. So whether your hiding in the back office or outside smoking a cigarette, maybe you should probably watch your employees.

Atmosphere: 1

Food: 3

Service: 1

Ruthy Lopez

At this point they're just giving you chemicals to ingest. The coffee is overpriced and taste like water andI witnessed fruit flies having a party on top of the donuts muffins and bagel. Quality all the way down. I prefer Starbucks, expensive but at their coffee taste like coffee!

Atmosphere: 1

Food: 1

Service: 1

Hayat Darwishi

What a great service, great management, and the kindest manager. Thank you!

Rob A.

I ordered a monster energy punch, and they gave me it with a rockstar energy drink, good way to cheap out on people and overcharge them, seems like a big FU to customers face

Ali Anabestani

AVOID THIS PLACE AT ALL COSTS! Possibly the worst Dunkin’s ever. they never toast the bagels even though on the bag it says the bagel is supposed to be toasted. Second time I had to eat cold and soft bagel. The Dunkin’s on Plantation and Lincoln intersection is MUCH MUCH better because they actually toast your bagels.

Jesus A Valentin

Busy location but efficient employees make it easy.

Maureen Gonelli

Never get orders right. Ask for 1 cream in a coffee and 2 equal Never get any equal and a bucket of cream is poured in. Only gi now when no option to go home and make my own

Alexander Dandreta

Very friendly Bagels and sandwiches are great I just wish I didn't have to ask for napkins every single time I go it's like am I a slob use my hands?

briana donahue

LADY TAKING ORDER WAS MAD RUDE! So I get up to the speaker in the drive thru where I am greeted by the most unfriendly fast food worker I've ever met. "What can I get you." She said in the most unsincere way you can imagine. I then proceeded with my order because I have worked in the fast food industry before and I know that sometimes it gets to you. "Can I get a Lg Mocha iced coffee with reg cream & sugar. Can I also get a choco frosted donut, and uuh double choco frosted... Uuh" I said about to continue when the lady decides to interrupt me while continuing to be very rude in tone "ok thanks, pull forward". Now to be fair I was going to end it there but in no way did I say anything that resembled my order being over. "Ok, I guess I'm done" I shot back. I paid for my order and left. I will not be buying a single thing the next time I am treated like this, I will gladly go next door to McDonald's and get a dollar coffee and be greeted with much better decency. Yes I get it, they aren't our servants and in no way am I saying they are. But you're in the fast food industry for a reason so you should at least greet people with a form of kindness.PS: for the manager or any higher ups that actually even review the comments to better there business. It was the lady assigned to taking orders on 9/15/2022 between 9:20-9:30am

Sal Daniele

This is a great dunks location! Service was so fast I thought something had gone wrong. Well staffed, very friendly, very clean, great experience

Michaela Scherer

Who has been doing the bagels for the last 2 or 3 weeks Like can we spread the cream cheese and not just blop it On top of where the hole is a.k.a. no bagel is in the middle it’s just a hole that’s the point of a bagel spread the cream cheese on the actual bagel

Atmosphere: 4

Food: 5

Service: 3

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