Dunkin'
Medical Center, 123 Summer St, Worcester
(508) 797-1329
Recent Reviews
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I never come into this Dunkin’ even though I live across the street I went in today for 3 donuts gave the cashier a $50 bill for my order of $5.10. As shes waiting for more cash from the manager she tried to cheat me out of $1 which I caught and she didn’t ask question when I said I’m missing money. Just got home and they even took money from just the coins like really 35 cents they can not just give me back my correct change wow crazy work I will not be going to this Dunkin donut again now if I say something I’m wrong for it right? I will just avoid them all together no business keep my $1.35 they tried to take from my change. They are not American they are foreign great job losing a customer lol
Atmosphere: 1
Food: 1
Service: 1
If you're in a heated rush, don't bother ~ the line may look short but I stood behind an adult ordering donuts that tested my patience & I gave up.
When I saw this little girl nibbling on a sprinkle donut, I swear DD should put her in every commercial ⭐ She made my heart smile.
FYI, if you need directions anywhere (including the bathroom), don't waste time asking them.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Dunkin' Lemonade Refreshers, Muffins
Bad service, rude staff. They serve all hot coffees in paper cups now, which are very hot to hold. I asked for a second cup to insulate better when holding in your hand, especially for my elderly mother who also was walking with a cane. The young girl told me I had to pay extra for the cups...even though I just purchased 2 coffees...she could have cared less and shrugged her shoulders and turned away...bad bad bad customer service and rude rude employee.
Vegetarian options: Not many options.
Dietary restrictions: Lol.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Dunkin' Energy, Dunkin' Refreshers, Almond Croissant
Food certainly did not look like advertised. My coffee was good, my wife’s was not.
Atmosphere: 3
Food: 3
Service: 5
Says it's open on google maps and on the Dunkin app but all doors are locked and no way to pick up order.
Took forever with my coffee, never come to this place in your LIFE.
Atmosphere: 1
Food: 1
Service: 1
do NOT buy XL cups. your drink is just a large. The bottom of the cup does not reach the length of the cup. so they charge you extra for nothing. its like a whole inch or inch and a half that is not reached
Continuous issues with poor food quality.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Bagels
Needed to break an $100 bill for at least one $50. Was happy to buy a product. The staff rejected my request. I was more than happy to buy a product, even though I wasn’t hungry. The staff didn’t even check the register. I wasn’t worth her time. I guess they make so much money that they don’t really care about customers. Just remember that if you’re evaluating getting food here.
Service: 2
Restaurantji Recommends
I ordered a vanilla swirl which is creamer than the coffee I got. I said something to an employee about it usually creamer when I get it at other locations so just said you didn’t order it with cream you ordered black so you can put your own cream in. Instead of listening to what I was saying when what I got was a flavor shot and not the swirl which is made with the cream. Just very rude employee will not go back there again.I have had this problem at other locations and they fix it no problem.
Fruit flies in donut case, service was good, but could have used another employee. Atmosphere is great with a waterfall feature.
Parking: Lots of open spaces both above ground and below. 3-4 story garage.
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Bagels
No matter how many times I ordered the same thing it always tasted different...the coffee is gross and tastes old and bitter. Staff is rude. Fruit flies all over the food (check the display case before you order!). This dunkins is gross.
Atmosphere: 2
Food: 1
Service: 1
Coffee
I went here 2 months ago and I guess their service finally became better and better since. I've been greeted by a wonderful girl and she gave me the right order and everything. I decided to pay both her and the manager because the manager was also a nice person. Thanks Saint V Dunkin for getting better! :
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
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