Worst Dunkin’s ever! I ordered a sausage egg and cheese in the drive thru. They put cheese and egg on the bagel, wrapped it up, put it in the bag and threw the sausage in the bag with it!!!!! How sad
wyatt tetreault
They just threw the frosted donut in the bags and made it impossible to get out without losing the frosting
Service: 2
Khazar Gasimov
I have never seen Dunkin like that location. All employees doing nothing.
Atmosphere: 1
Food: 1
Service: 1
Sara S
She claimed her name is ally. Was extremely rude.. left me waiting at the register saying nothing . So some other ppl walked in telling me they ring up where food os delivered I guess. And when I walked up gave her my money and told her what I wanted.. she refused to serve me. She said she was taking the man who just walked in behind me. I was like why u seen me waiting their and said nothing. 2 other ppl walked in confused too. She claims she dont have tp tell me nothing and she can take orders where ever she wants. Supposedly her name was alley No uniform or tag. And the man behind me kept telling her to take me 1st cuz im.in a rush and been waiting. I would never go there again.. worst customer service ive seen in my life.
Shirley Campos
In general, service is very bad, but today it exceeded expectations in terms of BAD SERVICE!
Atmosphere: 1
Food: 3
Service: 1
Amy Lyn
I have never had a bad experience at this dunkin....staff has always been so pleasant, coffee made perfect, food delicious and hot.
Atmosphere: 5
Food: 5
Service: 5
Scott McKenna
Took forever in drive thru. I was the second person in line and from the time I arrived till I left was 15 minutes. The person at the drive through was also eating food while talking to me. I’m not from the area, but it wasn’t a great experience that’s for sure.
Atmosphere: 3
Food: 4
Service: 3
Pedro Rodrigruez
The guy in the window with glasses and curly hair, “Kevin”, is such a gentleman and amazing. Thank you! 🙏❤️
Atmosphere: 5
Food: 5
Service: 5
Abdulaziz Saadeddin
My first experience at Dunkin Donuts on Crafton Street, Worcester. It was beautiful and wonderful. Thank you.💐
Atmosphere: 5
Food: 5
Service: 5
David Kutcher
Absolutely disgusting. Overflowing toilets, overflowing trash cans. Broken bathroom door. Incredibly rude service to quite literally EVERYONE. This place needs to be closed down by the city.
Worst Dunkin’s ever! I ordered a sausage egg and cheese in the drive thru. They put cheese and egg on the bagel, wrapped it up, put it in the bag and threw the sausage in the bag with it!!!!! How sad
They just threw the frosted donut in the bags and made it impossible to get out without losing the frosting
Service: 2
I have never seen Dunkin like that location.
All employees doing nothing.
Atmosphere: 1
Food: 1
Service: 1
She claimed her name is ally. Was extremely rude.. left me waiting at the register saying nothing . So some other ppl walked in telling me they ring up where food os delivered I guess. And when I walked up gave her my money and told her what I wanted.. she refused to serve me. She said she was taking the man who just walked in behind me. I was like why u seen me waiting their and said nothing. 2 other ppl walked in confused too. She claims she dont have tp tell me nothing and she can take orders where ever she wants. Supposedly her name was alley
No uniform or tag. And the man behind me kept telling her to take me 1st cuz im.in a rush and been waiting. I would never go there again.. worst customer service ive seen in my life.
In general, service is very bad, but today it exceeded expectations in terms of BAD SERVICE!
Atmosphere: 1
Food: 3
Service: 1
I have never had a bad experience at this dunkin....staff has always been so pleasant, coffee made perfect, food delicious and hot.
Atmosphere: 5
Food: 5
Service: 5
Took forever in drive thru. I was the second person in line and from the time I arrived till I left was 15 minutes. The person at the drive through was also eating food while talking to me. I’m not from the area, but it wasn’t a great experience that’s for sure.
Atmosphere: 3
Food: 4
Service: 3
The guy in the window with glasses and curly hair, “Kevin”, is such a gentleman and amazing. Thank you! 🙏❤️
Atmosphere: 5
Food: 5
Service: 5
My first experience at Dunkin Donuts on Crafton Street, Worcester. It was beautiful and wonderful. Thank you.💐
Atmosphere: 5
Food: 5
Service: 5
Absolutely disgusting. Overflowing toilets, overflowing trash cans. Broken bathroom door. Incredibly rude service to quite literally EVERYONE. This place needs to be closed down by the city.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst service. Rude staff. Filthy. Bathroom was disgusting. Door wouldnt close fully and people were using half open. Trash overflowing.
Staff super nice, I tripped and fell outside and the staff who was outside was so kind and remade my order. ❤️🩷🧡
Atmosphere: 5
Food: 5
Service: 5
The bathrooms are absolutely disgusting, no toilet paper, stuff all over the floor, door doesn’t close.
Very good munchkins. If you come in the morning they have everything but after like ten they're out of almost everything.
Atmosphere: 5
Food: 5
Service: 5
Guy at the window took 15 min to make the worst coffee I’ve ever had
Atmosphere: 1
Food: 1
Service: 1
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