Worst experience starting with customer service and ending in delivery with food all scrambled and cold ...
Carlos Calderon
These pizzas aren't made like they used to be. They taste like I bought them at 7-Eleven. Plus, I asked for extra cheese and didn't get what I ordered, and they charged me for it.
Deviroux D'Errico
The food was delicious and we were given so much food for the price we paid. The quesadilla is PIZZA SIZED
I was expecting there to be indoor seating but we understand why there's not
ruby martinez
Be careful cause seems like they don't change their oil much, i ordered french fries and they're brown n soggy 😒
Lesly Grullon
Best steak cheese
Patrick S
Was really excited to try their pizza being new to Worcester and wanting to find good local spots, sad to say I won't likely be back.
When they gave me the pizza, there was hope -- it was a hefty large 2 topping pizza. I got in the car and my wife and I excitedly opened the box to take a look and were shocked. The pizza was completely undercooked. The cheese was barely melted, the two toppings - mushroom and pepperoni, were still cold to the touch... I know it was fresh cuz I waited for it in the lobby, so not sure what happened.
Really wish I could give it a better review, but we couldn't even try a single bite unfortunately because it was runny, uncooked dough. For the $20 spent here, I would take my money elsewhere.
Atmosphere: 2
Food: 1
Service: 3
Steve Stolberg
Food sucks
Atmosphere: 2
Food: 1
Service: 2
frank zola
Sat me on hold for a 35 minutes until I gave up. Last time I try and order from here.
Dawn McCauley
I had the worst experience with this restaurant. It took over an hour to get my food. It was gross !!! I'll never waste money there again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad, Chicken Wings
Robert Matthews
Hands down the worst pizza shop I've ever been too. Don't waste your money here.
Brenda is terrible at a managers position. Her customer service is that of the worst I have ever seen. The delivery driver was smoking cigarettes and weed outside of my house while working on his car BEFORE HE DELIVERED MY FOOD. Was outside for about 20 minutes then finally came to the door. All food was cold. Smelled like smoke and they refuse to do anything about it because it's not their shift that caused the issue.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad, Chicken Wings, Pizza
Jeffrey Aguilar
Some lady answered the phone kept me on the phone for 15 minutes didn’t respond to me asking about my order that took 1h 20 minutes and cold for pickup
Service: 1
Rebecca Z
Everything was almost perfect.. i requested and paid for a garden salad with buffalo crispy chicken add shredded parm chesse.. i recieved a garden salad with plain crispy chicken and grated ramano cheese instead of shredded
Food: 4
Service: 4
Katherine Ortiz
Took almost an hour for just a pizza and salad. We ended up getting the wrong pizza, no refund was given and they hung up the phone on us. Not ordering from here again. Lack of professionalism and respect.
Food: 2
Service: 1
Bernize Orengo
I would never order from Golden Pizza again I’ve always been a customer and it’s ridiculous that what I order all the time I wasn’t able to get it tonight because their minimum is $16. I’d rather deal with Kelley Square Pizza which people they are reliable and they go out of their way for customers. and by the way, the people at Golden Pizza are very rude especially the managers on Chandler Street
Worst experience starting with customer service and ending in delivery with food all scrambled and cold ...
These pizzas aren't made like they used to be. They taste like I bought them at 7-Eleven. Plus, I asked for extra cheese and didn't get what I ordered, and they charged me for it.
The food was delicious and we were given so much food for the price we paid. The quesadilla is PIZZA SIZED
I was expecting there to be indoor seating but we understand why there's not
Be careful cause seems like they don't change their oil much, i ordered french fries and they're brown n soggy 😒
Best steak cheese
Was really excited to try their pizza being new to Worcester and wanting to find good local spots, sad to say I won't likely be back.
When they gave me the pizza, there was hope -- it was a hefty large 2 topping pizza. I got in the car and my wife and I excitedly opened the box to take a look and were shocked. The pizza was completely undercooked. The cheese was barely melted, the two toppings - mushroom and pepperoni, were still cold to the touch... I know it was fresh cuz I waited for it in the lobby, so not sure what happened.
Really wish I could give it a better review, but we couldn't even try a single bite unfortunately because it was runny, uncooked dough. For the $20 spent here, I would take my money elsewhere.
Atmosphere: 2
Food: 1
Service: 3
Food sucks
Atmosphere: 2
Food: 1
Service: 2
Sat me on hold for a 35 minutes until I gave up. Last time I try and order from here.
I had the worst experience with this restaurant. It took over an hour to get my food. It was gross !!! I'll never waste money there again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad, Chicken Wings
Hands down the worst pizza shop I've ever been too. Don't waste your money here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Brenda is terrible at a managers position. Her customer service is that of the worst I have ever seen. The delivery driver was smoking cigarettes and weed outside of my house while working on his car BEFORE HE DELIVERED MY FOOD. Was outside for about 20 minutes then finally came to the door. All food was cold. Smelled like smoke and they refuse to do anything about it because it's not their shift that caused the issue.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad, Chicken Wings, Pizza
Some lady answered the phone kept me on the phone for 15 minutes didn’t respond to me asking about my order that took 1h 20 minutes and cold for pickup
Service: 1
Everything was almost perfect.. i requested and paid for a garden salad with buffalo crispy chicken add shredded parm chesse.. i recieved a garden salad with plain crispy chicken and grated ramano cheese instead of shredded
Food: 4
Service: 4
Took almost an hour for just a pizza and salad. We ended up getting the wrong pizza, no refund was given and they hung up the phone on us. Not ordering from here again. Lack of professionalism and respect.
Food: 2
Service: 1
I would never order from Golden Pizza again I’ve always been a customer and it’s ridiculous that what I order all the time I wasn’t able to get it tonight because their minimum is $16. I’d rather deal with Kelley Square Pizza which people they are reliable and they go out of their way for customers. and by the way, the people at Golden Pizza are very rude especially the managers on Chandler Street
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