I've only been there in the mornings several times. Their prices are not a bargain but the pastries and donuts are good. I especially like their raspberry filled chocolate covered donut. Their bagels are above average too. Nice and dense and not huge and filled with air bubbles. Tasty bagels. Can't give them 5 stars because last time I was there I asked for a bagel toasted with butter. Without blinking the waitress put the order in and it was ready very quickly. I began to eat in my car in the parking lot and noticed that the spread on my bagel did not taste much like butter and most annoying of all was that the fake "spread" that they put on my bagel was loaded with water and was making my bagel soggy. I brought it into the shop and discussed this with the waitress and she insisted that she was in the right to serve me some weird margarine despite letting me know when I ordered that I'd be getting butter. That interaction was unacceptable. She offered no remedy. I'll make sure when I go back that if they don't have real butter I will take the bagel home and grill it myself. Rude.
Atmosphere: 2
Food: 4
Service: 2
Alessandra Lina
Honeydew across-the-board is pretty consistent no matter what location you go to but I specifically come to this one because of the gentleman that works there he's so sweet and so kind and always has a smile on his face and remembers the people that come consistently. They are about to other honeydews that are much easier for me to get to you on my commute to and from work but I go out of my way every time just to go to Grafton Street because of him.
Atmosphere: 5
Food: 5
Service: 5
Dan Smith
The Grafton St location in Worcester MA....A sole employee was there. An older gentleman who didn't speak great English. He scanned my coupon for ONE sandwich and tried to charge me $7. For one sandwich. He admitted it was an error, but said he couldn't fix the mistake. He said there was no one else there that could help, including management.I left the store with no food and no coupons, as they disappear once scanned.I tried calling customer service, which is only an outgoing VM. I tried sending an email - got a copy/paste response, saying I can just call the location itself, which I tried to do to no avail. Not allowing customers to ever speak with someone anywhere within corporate? Holy cow.
Chris F
So glad I tried this place. It's nice to get what I actually ordered and how I ordered it. Very polite and professional at Honey dew. I don't know what the hell is going on at every d&d nowadays
Heidi Sue LeBoeuf
Great staff. Good food
Luis Monserrate
Awesome service and very good staff never have had an issue with my orders compared to Dunkin huge difference
Brandon Belliveau
Truly some of the best coffee and food around. If you’re sick of looking, look no further. This is the one.
K.J.P. Dufresne (John-Pierre)
In some sort of way, I like some of their items better than Dunkin.
Best customer service, fast and on point.
Atmosphere: 5
Food: 5
Service: 5
Love Honey Dew.
Food: 5
Service: 5
I've only been there in the mornings several times. Their prices are not a bargain but the pastries and donuts are good. I especially like their raspberry filled chocolate covered donut. Their bagels are above average too. Nice and dense and not huge and filled with air bubbles. Tasty bagels. Can't give them 5 stars because last time I was there I asked for a bagel toasted with butter. Without blinking the waitress put the order in and it was ready very quickly. I began to eat in my car in the parking lot and noticed that the spread on my bagel did not taste much like butter and most annoying of all was that the fake "spread" that they put on my bagel was loaded with water and was making my bagel soggy. I brought it into the shop and discussed this with the waitress and she insisted that she was in the right to serve me some weird margarine despite letting me know when I ordered that I'd be getting butter. That interaction was unacceptable. She offered no remedy. I'll make sure when I go back that if they don't have real butter I will take the bagel home and grill it myself. Rude.
Atmosphere: 2
Food: 4
Service: 2
Honeydew across-the-board is pretty consistent no matter what location you go to but I specifically come to this one because of the gentleman that works there he's so sweet and so kind and always has a smile on his face and remembers the people that come consistently. They are about to other honeydews that are much easier for me to get to you on my commute to and from work but I go out of my way every time just to go to Grafton Street because of him.
Atmosphere: 5
Food: 5
Service: 5
The Grafton St location in Worcester MA....A sole employee was there. An older gentleman who didn't speak great English. He scanned my coupon for ONE sandwich and tried to charge me $7. For one sandwich. He admitted it was an error, but said he couldn't fix the mistake. He said there was no one else there that could help, including management.I left the store with no food and no coupons, as they disappear once scanned.I tried calling customer service, which is only an outgoing VM. I tried sending an email - got a copy/paste response, saying I can just call the location itself, which I tried to do to no avail. Not allowing customers to ever speak with someone anywhere within corporate? Holy cow.
So glad I tried this place. It's nice to get what I actually ordered and how I ordered it. Very polite and professional at Honey dew. I don't know what the hell is going on at every d&d nowadays
Great staff. Good food
Awesome service and very good staff never have had an issue with my orders compared to Dunkin huge difference
Truly some of the best coffee and food around. If you’re sick of looking, look no further. This is the one.
In some sort of way, I like some of their items better than Dunkin.
Restaurantji Recommends
In some sort of way, I like some of their items better than Dunkin.
The coffee is always hot and fresh.
Fresh donuts. Variety of coffee choices. Great customer service
Favorite Honey Dew in Worcester. Fast, friendly, informative- the works!
Love it. The ladies that work there are awesome and very friendly