McDonald's
982 Grafton St, Worcester
(508) 749-2931
Recent Reviews
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Parking: Customer service needs improvement
Atmosphere: 3
Food: 4
Service: 4
Overall has a decent crew right now. Has bathrooms. Can order by kiosk or front cash registers. Pretty clean for the most part.
Kid-friendliness: Doesnt have a play area
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, Sausage Mcmuffin with Egg, Big Mac, Quarter Pounder Hamburger, Mcflurry with M&M's Candies, Mcdouble, Cheeseburger, Egg Mcmuffin, Sausage Burrito, Hot Fudge Sundae, Filet-O-Fish, French Fries
I asked for no onions but there were bits of onions on my burgers, drive thru service was very slow, and they forgot the sauce i asked for
Atmosphere: 2
Food: 2
Service: 2
Usually food is decent but very unprofessional having your employees all just playing on there phones texting when there's people waiting for food should b out back if u want to use your phone away from customers don't kno y I need to b the 1 to say it
Atmosphere: 2
Food: 4
Service: 3
Overall most of the time the food is good i mean also depending on the time you go i go almost everyday don't ever really have any complaints Worth writing a review about But today there was about four pieces of hair in my fries that at some point got on the remainder of my fries i was very much disgusted and Debated whether or not to write this review, but I just hope that you guys can just do better for the future. Honestly, cuz that's nasty 🤮 also let's care more about the in people ordering inside n care less about ya drive-through numbers The most ridiculous thing aside the wait for the food. It's the way to order. And if you order in the self ordering shit, God forbid you have to pay at the register and as u can see i ate a good amount before i even seen the hairs
Atmosphere: 4
Food: 3
Service: 4
Anna the manager is doing a wonderful job, she made sure my visit was a wonderful one. She definitely deserves a promotion 10/10
Atmosphere: 5
Food: 5
Service: 5
Almost 30min waiting for my order😡😡
Atmosphere: 3
Food: 1
Service: 1
Hard working, caring and considerate staff. Always a smile.
Atmosphere: 5
Food: 5
Service: 5
They will ignore u at the speaker for as long as they possibly can every morning I tried going it’s pathetic
Half the workers here dont understand english so they get your order wrong and when you ask them to correct it they just look at you like you have 2 heads. This man that walked in shortly after me waited 15 minutes for 1 medium fry.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Never experienced a McDonald’s Run out of soda as much as they do. Also, two drive through lines but always backed up.
Waited in lane 1 of drive through while they took 3 orders from lane 2 ahead of me. I drove around and ordered from lane 2 while lane 1 sat waiting. They are completely clueless. After I was able to order, I ended up leaving with no food after waiting 20 minutes in the line. Never going back!
Service: 1
Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Went through drive-thru ordered a collect a cup 10 price nugget. When I got to window there wasn't a cup in the meal. Asked why they said I didn't order that. Asked if I could pay the couple bucks for the cup. Another associate tells me it's 5 bucks because the meal is like 17 dollars. Total BS. The mistake was on them. The meal is less than 14 dollars.
Atmosphere: 3
Food: 3
Service: 1
The one thing they know how to do right is consistently get your order wrong.
Food: 3
Service: 1
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