They are always slow always waiting 15 minutes for my food and half the time they ask me to park off to the side and wait
Atmosphere: 2
Food: 3
Devon Hammond
The workers are lazy to a point it still says 24 hours on multiple signs on site, yet they can barely do the work of the few hours they actually do work
Atmosphere: 1
Food: 2
Service: 1
lucia c
DONT waste your money or time comming here , they don’t know English so they don’t even know what your asking for , they don’t know what a cheese burger is like how did you get this job? They rush you at the speaker just to not understand you and give you some shitty order!! They are unprofessional, rude and blast Spanish music all day they don’t even give effort to learn English si they are able to do their job right! It’s EVERY time I go here they rush me , and the sandwich wasn’t even in the wrapper when I got it and everything was just thrown everywhere in the bag !! You guys need to get shut down or new management that knows what they are doing , I wanna be able to go order my food and not have to worry about it getting messed up EVERYTIMEEE !! Manager DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
Patti P
Slow service even when you order ahead. Food is always cold.
Atmosphere: 1
Food: 2
Service: 1
Just Mois
It's fast food...so all I can really talk about is the play space. I did not really like that it was so small. I was thinking of having a birthday celebration there, but I don't think it's a good idea. I will be checking out other McDonald's play space near Worcester to see which would be better.
Atmosphere: 3
Food: 4
Service: 4
Danny Schanzer
got here at 10pm, no one here, took 30 minutes for a snack wrap. what the hell.
Atmosphere: 1
Food: 1
Service: 1
Shawn Taylor
Was in drive thru. Ordered food and paid cash. Got to second window and they would not give me my food because I was never given a receipt. Had to argue with several employees until I got my food. Mind you I am in the drive thru. What did they think I did cut in line??? Get your a together
Service: 1
Pete Balzer
Great quick coffee! Kinda rough area but nice inside here!
Atmosphere: 5
Food: 5
Service: 5
Zackary Sherwood
Customers are being pulled 8 cars at a time to artificially bring down drive through times. So great to watch other people that came 20 minutes after you getting to grab their food and go on about their day while the rest are held hostage waiting for the product we paid for already. This is beyond crazy, this location needs new management and more competent workers.
Atmosphere: 1
Food: 1
Service: 1
Zalia
All McDonald’s are trash, but this is one of the worst. They take forever and parked me for one sandwich. Then they forget my egg and cheese on my breakfast sandwich? I didn’t have time to go back and a refund wasn’t even offered. So annoying, everything is way too expensive for that. Anways, we have plenty of other places to go, don’t make the same mistake as me. They need better customer service!! Even after emailing them, I wasn’t offered a refund. Don’t tell me to reach out to customer service, I already have and nothing was resolved
The drive thru parked over 8 vehicles in a row all at once
Service: 2
Nick-E P
They take forever here, foods not too bad.
Atmosphere: 1
Food: 2
Service: 1
Allen Gutierrez
Service was slow, and our order was slightly incorrect. But the worst issue was cleanliness. Almost all tables were dirty. The playground was especially concerning, it was filthy and freezing cold because the heat was off. Major hygiene issues need to be fixed.
Atmosphere: 1
Food: 3
Service: 2
Peter Lyons
Even if you’re there for lunch, be prepared to wait. I Almost alve to wait for my order to come out. It is the slowest McDonald’s in the Commonwealth of Massachusetts. even as I typed this, there are seven vehicles waiting.
They are always slow always waiting 15 minutes for my food and half the time they ask me to park off to the side and wait
Atmosphere: 2
Food: 3
The workers are lazy to a point it still says 24 hours on multiple signs on site, yet they can barely do the work of the few hours they actually do work
Atmosphere: 1
Food: 2
Service: 1
DONT waste your money or time comming here , they don’t know English so they don’t even know what your asking for , they don’t know what a cheese burger is like how did you get this job?
They rush you at the speaker just to not understand you and give you some shitty order!!
They are unprofessional, rude and blast Spanish music all day they don’t even give effort to learn English si they are able to do their job right!
It’s EVERY time I go here they rush me , and the sandwich wasn’t even in the wrapper when I got it and everything was just thrown everywhere in the bag !! You guys need to get shut down or new management that knows what they are doing , I wanna be able to go order my food and not have to worry about it getting messed up EVERYTIMEEE !! Manager DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
Slow service even when you order ahead. Food is always cold.
Atmosphere: 1
Food: 2
Service: 1
It's fast food...so all I can really talk about is the play space. I did not really like that it was so small. I was thinking of having a birthday celebration there, but I don't think it's a good idea. I will be checking out other McDonald's play space near Worcester to see which would be better.
Atmosphere: 3
Food: 4
Service: 4
got here at 10pm, no one here, took 30 minutes for a snack wrap. what the hell.
Atmosphere: 1
Food: 1
Service: 1
Was in drive thru. Ordered food and paid cash. Got to second window and they would not give me my food because I was never given a receipt. Had to argue with several employees until I got my food. Mind you I am in the drive thru. What did they think I did cut in line??? Get your a together
Service: 1
Great quick coffee! Kinda rough area but nice inside here!
Atmosphere: 5
Food: 5
Service: 5
Customers are being pulled 8 cars at a time to artificially bring down drive through times. So great to watch other people that came 20 minutes after you getting to grab their food and go on about their day while the rest are held hostage waiting for the product we paid for already. This is beyond crazy, this location needs new management and more competent workers.
Atmosphere: 1
Food: 1
Service: 1
All McDonald’s are trash, but this is one of the worst. They take forever and parked me for one sandwich. Then they forget my egg and cheese on my breakfast sandwich? I didn’t have time to go back and a refund wasn’t even offered. So annoying, everything is way too expensive for that. Anways, we have plenty of other places to go, don’t make the same mistake as me. They need better customer service!! Even after emailing them, I wasn’t offered a refund. Don’t tell me to reach out to customer service, I already have and nothing was resolved
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
One of the worst restaurants inside, very dirty
Atmosphere: 1
Food: 1
Service: 1
The drive thru parked over 8 vehicles in a row all at once
Service: 2
They take forever here, foods not too bad.
Atmosphere: 1
Food: 2
Service: 1
Service was slow, and our order was slightly incorrect. But the worst issue was cleanliness. Almost all tables were dirty. The playground was especially concerning, it was filthy and freezing cold because the heat was off. Major hygiene issues need to be fixed.
Atmosphere: 1
Food: 3
Service: 2
Even if you’re there for lunch, be prepared to wait.
I Almost alve to wait for my order to come out. It is the slowest McDonald’s in the Commonwealth of Massachusetts. even as I typed this, there are seven vehicles waiting.
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