McDonald's
595 Mill St, Worcester
(508) 754-8812
Recent Reviews
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Parking: Easy in easy out
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger
So bad quality and late orders
Atmosphere: 3
Food: 1
Service: 1
This location is a joke and should not be considered fast food if you actually get food. Doesn’t matter if you order on the app or in person, expect to wait a minimum of 15-20 min to get your food, even if there’s only 1 or 2 cars already at the windows. I’ve dealt with this bc it’s all about convenience but tonight just pushed me over the edge when I ordered at 2:30am on a Friday night/Saturday morning and it clearly states on the app and on google they are open 24 hours…drive to the location and I’m told they are closed and I need to go on the app myself and cancel the order…this is beyond absurd as the employees clearly made the decision themselves to close until the morning shift arrives…don’t waste your time bc if you do ever get food, 90% of the day time it will be cold and disgusting
Atmosphere: 1
Food: 1
Service: 1
Fine shyt works here
Atmosphere: 5
Food: 5
Service: 5
Ordered my uber eats for a second time through here. Paid extra both times for extra sweet and sour sauce. Both times they gave me 1 instead of 10 and i was charged. I let it slide the first time, the second time I'm not. Irritated and short changed 4.50 both times........
Atmosphere: 1
Food: 3
Service: 1
drive thru at 12am midnight: the person taking our order was barely understandable. we wanted to use a deal, but person was super rude and unhelpful. also insulted us in spanish.
Atmosphere: 1
Food: 1
Service: 1
Best coffee. better than Dunkin donuts.
Food: 3
Service: 3
Very clean. Up to date inside, quick and easy in and out.
Atmosphere: 5
Food: 5
Service: 5
It's McDonald's. What do you expect? The owner looks like he eats the children who work there. It's also a franchise.
Atmosphere: 2
Food: 2
Service: 3
Filet-o-fish patty is getting smaller and smaller.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Jose who said he is the general manager had me wait almost 45 mins I understand it’s busy at certain hours but the line in drive thru was long so I went inside when I went in it was 2 people infront of me the heavier set Spanish/Dominican manger looked at us and said they can wait when there was finally someone available to take us I said I have a order thru drive thru but the line is long can I get it inside the younger lady Caucasian (I’m sure it’s on camera between 445pm -535pm) told me I needed to leave and go in the drive thru line which I said no I’ve came inside before when the line was long she roller her eyes and told the Dominican/spanish fellow who laughed (which is why I wait longer) after waiting another 15 mins I notice my food was sitting there cause the Dominican/spanish fella (again I’m sure it’s on camera) pointed and said make his food which was already sitting where the burgers is and grabbed fries brought them over I said I’m sorry I understand you guys are busy but our food has been sitting there can it be made fresh which the Caucasian girl rolled her eyes walked away and then told Jose (he said he is the gm) asked the order packed the order and I said again I’m sorry this is the same thing you guys just tried to give me I’m happy to get my money back and go else where which he did refund me but he asked which McDonald’s I was going to I said main st he refunded my money told me I can go there cause he did not want to serve me (even tho I asked for a refund) and they would honor everything I had but don’t go no where else cause they won’t honor it cool I get to 995 main st (they knew exactly what was going on cause Jose called and told them) before I can say anything the manager knew fine I thought it would be fine food came right out I live around the corner on maywood st the food is cold fries Big Mac chicken Mac nugget chicken sandwich Mac double fries everything my wife and daughter are mad at this point and said don’t go back it not worth it I go back for my Big Mac and fries what do I get a Big Mac loaded with with MAC sauce lettuce pickles no cheese which I still have and can show proof I refuse at this point to go back these people need to be let go mangers and employees involved I want a full refund they need to be let go no excuses nothing this is poor customer service and I work in fast food I even worked for the same McDonald’s franchise rt 20 in Worcester grafton st and main st years ago when D was a manager on rt 20 this is not how they operate I would like someone to contact me with results this is ridiculous I will be sending this to corporate as well
Atmosphere: 1
Food: 1
Service: 1
Service here sucks. A bunch of staff in the back but no one taking orders. They were just standing in the back chatting with each other.
Atmosphere: 1
Food: 1
Service: 1
they fired pyxis :(
Atmosphere: 1
Food: 1
Service: 1
Only 8 nuggets in my 10 piece order. Guess that's why they're working at McDonalds, they can't count to 10.
Service: 1
Very nice an entertaining crew is very professional
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry & Crème Pie, Mcchicken, Mcdouble, Big Mac, Oatmeal Raisin Cookie, Dr Pepper, Egg Mcmuffin, Sausage Mcmuffin with Egg, Big Mac Meal, Quarter Pounder with Cheese
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