McDonald's
465 Shrewsbury St, Worcester
(508) 757-9996
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Ordered a Bacon Buffalo Ranch McCrispy and this is what the bacon looks like. Tasted worse than it looks. I paid $6+ for this...
Worst part: The McDonald's app has no way to contact customer service, so customers need to return to the location they ordered their food from and speak with someone. I won't be able to do that for this because I ordered it at 12 am, picked up after waiting 20 minutes in the drive-thru and only saw it once I got home. Terrible customer service, McDonald's!
Atmosphere: 4
Food: 2
Service: 4
We gotten a couple of doordashes here and they won't let anyone in the store to pick the doordash and won't let dashers pick up through the drive thru so they make it a constant loop cause they won't unlock the lobby. Freezing whole waiting to be let in and a lady is ignoring all the people she sees waiting at the door so we can wipe down tables. Wiping tables are important however it shouldn't be at the top of the priority list over customers and food.
Atmosphere: 1
Service: 1
Ordered using the app, and waited over 20 mins. Understandable for lunch rush, but when we finally got part of our order we were missing 1 out of 3 meals. When we told the staff they didn't seem to understand even when we showed the order on the app. Fortunately the manager was able to help, but that was an additional 10 minutes of waiting.
Poor manged, they call out the number although The kiosk doesn’t print out receipts and they don’t say the names on the order. And they forget items.
Atmosphere: 4
Food: 4
Service: 1
Every time I go here my order is incorrectly and inaccurately made. I went last week for the first time and ordered a 6 piece and got a 4 piece. I came back with my wife and showed my receipt and got a fresh 6 piece on top of my wife’s burger with only cheese, ketchup and mustard on the way to the hospital. It had onions on it and my wife is allergic. After the hospital we went back to get the right burger and I complained and requested a gift certificate and was handed another burger for my wife and received a coupon for a free small fry… on the way home my wife opened the burger to find extra onions and pickles with no ketchup, mustard or cheese. I was infuriated… I went back from work the next day and told the manager about my 4 trips to that McDonald’s for their four mistakes. She gave me any meal I wanted on the house. I accepted this as a sufficient apology… today I decided to download the mobile app thinking it would be easier for my orders to be written instead of trying to ask someone for a sauce that doesn’t know how to speak English and receive a handful of salt… my burger was correct but I still got a 4 piece when I ordered 6 and payed for 6 in the mobile app… this place is literally an embarrassment to all McDonald’s’.
Atmosphere: 3
Food: 1
Service: 1
Waited several minutes behind a single car in the drive thru, only to receive a McCrispy that's barely half the size of the bun (again)
Atmosphere: 3
Food: 3
Service: 1
I live on shrewsbury st. It’s a 5 minute walk to this McDonald’s or 1 minute drive… it’s literally faster for me to drive to the Lincoln st McDonald’s instead and get my food in less time. They’ll make you wait 20 minutes in line then when you get to the front they’ll have you park for another 10 minutes for just 2 mcchickens.
Place sucks. Wait forever for food and when it comes the order is wrong. First and last time here.
Idk what happened; but this McDonald's has been on point the last month. Great job, keep it up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Hash Browns
Mcdonalds isnt affordable or fast anymore. Jimmy johns get their whole sandwhich to me 4 times faster and its better food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very good! Want something to eat right away? Come on in!
Atmosphere: 5
Food: 5
Service: 5
Wouldn’t give me my online order
Restrooms are locked looked at me sideways cause I needed to take a leak
Atmosphere: 1
Food: 1
Service: 1
This place doesn't have a damn bathroom! Completely ridiculous.
Atmosphere: 1
Food: 4
Service: 1
End up waiting 20 mins in the queue due to slow service, they get the order wrong too and want you joining back of the queue again. I would personally avoid this location if you want to save time and convenience
Atmosphere: 1
Food: 1
Service: 1
Loading...