I love this place. Service was great. Perfect family and friends restaurant.
Atmosphere: 5
Food: 5
Service: 5
KayLiz S
In a world where top-notch service is what earns praise, followers, loyalists, and happy, repeat customers, Meze Estiatorio in Worcester recently offered one of the very worst experience ever. Truly, it would be hard to top this bad service experience, which I had to give a credit card number just to reserve a table, lest I cancel and have to pay a $10 fine.
I'd been to Meze in the past and the food, service and atmosphere had all been fine.
On this night we had a 6 p.m. reservation made through Resy which offers the opportunity for special instructions. I included information about needing to complete the meal by 7:15 to get to our next event. We had no intention of ordering many courses or meals that had special requests that would have made that turnaround difficutl.
Here's just a "SHORT" list of failings:
Dirty menus on the table when seated Table next to use seated and ordered within minutes 10 minutes before our server arrives Drink order taken, 10 minutes for drinks to arrive (a bottled beer and a bottled mineral water) Food order taken Dirty menus still left on table 40 minutes for a SALAD appetizer to arrive and dirty menus to be cleared Other servers buzzing around all the other tables, other diners being taken care of promptly Our server ignoring us, standing at the back station staring out. Never once checked on us, asked us about more drinks or anything else to ease our discomfort. No meals at our table still at the 1 hour mark Table next to us had already had drinks, appetizers, a salad, dinner meals, and were at dessert already Other tables around us seated, ordering, eating, paying, leaving I complain at hostess station Meals arrive at 7:05
The only thing servicable about this meal was that the check was delivered right away - because I asked for it when the meals were served.
It was blatently obvious to everyone near us that something was wrong. Did our order not get put in? Did our server make a mistake and have to do it again? The kitchen was clearly on task and not slow. It was embarassing and infuriating.
We scarfed down a few bites, paid up and left. There is a reason good restaurants have staff work in teams. Meze clearly does not do that because not one other staff member checked on us during the whole time, not to clear the dirty menus, not to check on water or drinks, etc.
We were offered no apologies, and no concessions on the $100+ bill, nothing. Even in a time when it is difficult to get wait staff, Meze clearly had a number of other competent individuals working - but each in their own world.
Meze requires that you give a credit card if you make a reservation so that they will charge you $10 if you cancel. Take my advice and don't even bother going.
Atmosphere: 2
Food: 3
Service: 1
Sarah Foley
Great little restaurant in Worcester! The food is 10/10, the service is good. The only other consideration is the layout, it's a small but popular restaurant so the tables are very close to one another.
Atmosphere: 4
Food: 5
Service: 4
Kristin Rider
Meh. Small portions for $26-32 each, and slow service. Charged extra for paying with credit card. Won’t be back.
Atmosphere: 3
Food: 3
Service: 2
Virginia Todd
Great service and food. So much food but who doesn't love leftovers
Atmosphere: 5
Food: 5
Service: 5
Jesse John
The food was awful. Extremely greasy and borderline inedible. Poor service. The waiter never once checked on us for refills of the tiny glasses. I’ll never go back.
Food was very good our server was nice but a little slow. Nice atmosphere.
Atmosphere: 4
Food: 4
Service: 3
Rose Mirceska
If you're someone who is looking for actual authentic Greek food, come here. It's always tasty and it makes me feel like I'm right back home at a true Greek/Macedonian BBQ with my family.
Atmosphere: 5
Food: 5
Service: 5
Brian Gibeault
Went to celebrate one of our 'Golden Boy's birthdays here for the first time and was extremely disappointed when we received the bill as we were charged for 'gratuity' and had no choice but to pay it. Waiter should have informed us that we would be charged a service fee for card orders before the orders were taken. Instead we were surprised with a $76.20 service fee between 2 card orders.... Had the greek soup and was disappointed as it was nuke warm. Lambchops wasn't that great neither as it wasn't that tasty. Waiter was not attentive at all. We will not be visiting this place again due to the outcome of our first visit.
Atmosphere: 3
Food: 2
Service: 2
Michael Petersante
My partner had a leg of lamb, which i tasted. It was exceptionally good. My chichen/beef skewers were also excellent. We had a salad to share with lots of feta cheese, tomatoes, cucumber, olives, red onion, green peppers and more. Our entrees came with the same salad on the plate. Lol. What I didn't like was that the rice pilaf was rather mushy from over cooking or steaming too long. The oven roasted lemon potatoes didn't have much lemon flavor, but were still pretty good. What bothered me most was being presented with the bill with the cash price and a somewhat higher credit card price. The pricing was somewhat high to begin with '86.00 or $89.00, including an ice tea and a glass of ginger ale. The "gas station" approach to pricing will keep me from returning.
Atmosphere: 4
Food: 4
Service: 5
D M
Food has been consistent and excellent since they opened not many restaurants have been so good in the city for that long and super friendly people every time
This place has great food!
Atmosphere: 5
Food: 5
Service: 5
I love this place. Service was great. Perfect family and friends restaurant.
Atmosphere: 5
Food: 5
Service: 5
In a world where top-notch service is what earns praise, followers, loyalists, and happy, repeat customers, Meze Estiatorio in Worcester recently offered one of the very worst experience ever. Truly, it would be hard to top this bad service experience, which I had to give a credit card number just to reserve a table, lest I cancel and have to pay a $10 fine.
I'd been to Meze in the past and the food, service and atmosphere had all been fine.
On this night we had a 6 p.m. reservation made through Resy which offers the opportunity for special instructions. I included information about needing to complete the meal by 7:15 to get to our next event. We had no intention of ordering many courses or meals that had special requests that would have made that turnaround difficutl.
Here's just a "SHORT" list of failings:
Dirty menus on the table when seated
Table next to use seated and ordered within minutes
10 minutes before our server arrives
Drink order taken, 10 minutes for drinks to arrive (a bottled beer and a bottled mineral water)
Food order taken
Dirty menus still left on table
40 minutes for a SALAD appetizer to arrive and dirty menus to be cleared
Other servers buzzing around all the other tables, other diners being taken care of promptly
Our server ignoring us, standing at the back station staring out. Never once checked on us, asked us about more drinks or anything else to ease our discomfort.
No meals at our table still at the 1 hour mark
Table next to us had already had drinks, appetizers, a salad, dinner meals, and were at dessert already
Other tables around us seated, ordering, eating, paying, leaving
I complain at hostess station
Meals arrive at 7:05
The only thing servicable about this meal was that the check was delivered right away - because I asked for it when the meals were served.
It was blatently obvious to everyone near us that something was wrong. Did our order not get put in? Did our server make a mistake and have to do it again? The kitchen was clearly on task and not slow. It was embarassing and infuriating.
We scarfed down a few bites, paid up and left. There is a reason good restaurants have staff work in teams. Meze clearly does not do that because not one other staff member checked on us during the whole time, not to clear the dirty menus, not to check on water or drinks, etc.
We were offered no apologies, and no concessions on the $100+ bill, nothing. Even in a time when it is difficult to get wait staff, Meze clearly had a number of other competent individuals working - but each in their own world.
Meze requires that you give a credit card if you make a reservation so that they will charge you $10 if you cancel. Take my advice and don't even bother going.
Atmosphere: 2
Food: 3
Service: 1
Great little restaurant in Worcester! The food is 10/10, the service is good. The only other consideration is the layout, it's a small but popular restaurant so the tables are very close to one another.
Atmosphere: 4
Food: 5
Service: 4
Meh. Small portions for $26-32 each, and slow service. Charged extra for paying with credit card. Won’t be back.
Atmosphere: 3
Food: 3
Service: 2
Great service and food. So much food but who doesn't love leftovers
Atmosphere: 5
Food: 5
Service: 5
The food was awful. Extremely greasy and borderline inedible. Poor service. The waiter never once checked on us for refills of the tiny glasses. I’ll never go back.
Atmosphere: 3
Food: 1
Service: 1
My favorite Greek food in Worcester ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Charcuterie, Onion Soup, Gyro, Lamb Chops with Salad and Lemon Potatoes, Stuffed Peppers, Hummus, Grilled Lamb Chops παιδάκια
Beautiful!! I’m Italian… I was a lot of time in Greek and thats restaurant give u the same sensation of Greek land
Atmosphere: 5
Food: 5
Service: 5
My favorite Greek food in Worcester ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Charcuterie, Onion Soup, Gyro, Lamb Chops with Salad and Lemon Potatoes, Stuffed Peppers, Hummus, Grilled Lamb Chops παιδάκια
Restaurantji Recommends
Food was very good our server was nice but a little slow. Nice atmosphere.
Atmosphere: 4
Food: 4
Service: 3
If you're someone who is looking for actual authentic Greek food, come here. It's always tasty and it makes me feel like I'm right back home at a true Greek/Macedonian BBQ with my family.
Atmosphere: 5
Food: 5
Service: 5
Went to celebrate one of our 'Golden Boy's birthdays here for the first time and was extremely disappointed when we received the bill as we were charged for 'gratuity' and had no choice but to pay it. Waiter should have informed us that we would be charged a service fee for card orders before the orders were taken. Instead we were surprised with a $76.20 service fee between 2 card orders.... Had the greek soup and was disappointed as it was nuke warm. Lambchops wasn't that great neither as it wasn't that tasty. Waiter was not attentive at all. We will not be visiting this place again due to the outcome of our first visit.
Atmosphere: 3
Food: 2
Service: 2
My partner had a leg of lamb, which i tasted. It was exceptionally good. My chichen/beef skewers were also excellent. We had a salad to share with lots of feta cheese, tomatoes, cucumber, olives, red onion, green peppers and more. Our entrees came with the same salad on the plate. Lol. What I didn't like was that the rice pilaf was rather mushy from over cooking or steaming too long. The oven roasted lemon potatoes didn't have much lemon flavor, but were still pretty good. What bothered me most was being presented with the bill with the cash price and a somewhat higher credit card price. The pricing was somewhat high to begin with '86.00 or $89.00, including an ice tea and a glass of ginger ale. The "gas station" approach to pricing will keep me from returning.
Atmosphere: 4
Food: 4
Service: 5
Food has been consistent and excellent since they opened not many restaurants have been so good in the city for that long and super friendly people every time
Atmosphere: 5
Food: 5
Service: 5
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