Subway

545 SW Cutoff #1, Worcester
(508) 363-4001

Recent Reviews

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Minus Iq

I am never a person who complaints but this was something which everyone should be aware of, I cannot believe the absolute lack of quality and professionalism at this place. As a paying customer, I am beyond disgusted and frustrated. I ordered a simple ham and cheese sandwich, and what I got was unbelievable. The bread was literally rotten, covered in white mold spots. Are you kidding me? How can a so-called “restaurant” serve food that clearly doesn’t meet basic health standards? This is a major food safety issue, and everyone should be warned.

And let’s talk about the staff: the lady working there is constantly on the phone, yelling at someone. It's obnoxious and disruptive! I couldn’t even attempt to enjoy my food—if it had been edible—because of her loud, unprofessional behavior. Honestly, this was one of the worst dining experiences I’ve ever had. If you care at all about quality, cleanliness, or basic respect for your customers, stay far away from this place.

Atmosphere: 1

Food: 1

Service: 1

John Beatty

Came here at 6:47 when they were closing at 7 and the employee refused to serve me.

Service: 1

Agent 21

Been going here since i was young! They moved across the street! Update no more pizza from this location!

Atmosphere: 5

Food: 5

Service: 5

Judy Howe

This restaurant was clean. I was very impressed BUT my spicy Italian contain a salami meat end, which would be fine, if it was at least a 1/2 of an inch thick. There is no way the woman making the sandwich didn't know she was putting that in the sandwich. I will continue going to subway, just not this one.

Atmosphere: 3

Food: 1

Service: 1

L

The woman working during my visit said the fountain water “didn’t taste right” and suggested I buy a bottled water when I requested a water cup. After further investigation, the water tasted very normal and she was just trying to push a sale. That was rude.

Atmosphere: 2

Food: 3

Service: 1

Taz P

Not good bad meat moldy bread. Go to Grafton St Subway

Mary Alonzo

The employee was very nice but the vegetables looked very old as if they needed to be thrown out days ago so I refused any which is a bummer. The toast on the sandwich was extremely light almost not toasted. Not consistent with other Subway locations. We won't be back

Bee Hal

This place should be shut down not only did I get food poisoning from them but the husband and wife that run the place are just awful humans. they have had many violations that then have gotten in trouble for so if you eat there good thing urgent care is across the street because you’ll need it believe me I know.

Atmosphere: 1

Food: 1

Service: 1

File303error Exc

This place should be shut down not only did I get food poisoning from them but the husband and wife that run the place are just awful humans. they have had many violations that then have gotten in trouble for so if you eat there good thing urgent care is across the street because you’ll need it believe me I know.

Atmosphere: 1

Food: 1

Service: 1

Matthew Shaub

Walked right in at 11:15 for lunch. No wait, and the friendly worker was ready to serve me. Quick sandwich and chips, in and out. Very modern and bright colorful interior. Chips and breads displayed well.

Atmosphere: 5

Food: 5

Service: 5

Theresa Rose

The ONLY subway I will go to in the area. Awesome food, awesome service.

Kid-friendliness: My toddler is very interested in the ordering process, everyone is always kind, patient and willing to interact with him!

K S

I would've dined in but they don't have a bathroom available to guests. It should be required for the safety of guests and employees to have the ability to wash one's hands.

Dietary restrictions: Keto friendly

Bradford Hart

Great service and friendly staff

Parking: Plenty of parking on site.

Exseleon

Food was fresh and store was very clean, haven't been to a subway in many years but I would say this store was a very pleasant surprise. Will come more often.

Jasneil Gill

There’s lot of things to say. It is being run very cheaply. They don’t let customers use their bathrooms by putting an out of order sign on it. Forcing their own customers next door where the neighbor business says they’ve been lying about it for a while. They don’t accept coupons. I was up charged when the clerk marked one of my 5 sandwiches as a foot long instead of 6 inch. I had to go back for a refund. And now I start eating my sandwich and there’s a hair in it. Stop being so cunjoos you gujjus.

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