Subway
25 Tobias Boland Way, Worcester
(508) 439-7672
Recent Reviews
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The food is always fresh and the staff is very friendly.10/10
Atmosphere: 5
Food: 5
Service: 5
This is the best Subway I’ve been to. The food is really fresh and the staff is super nice. They help Spanish speakers too, which I loved. I’d definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Great customer service foods always fresh always welcomed warmly food and vegetables are always fresh
Atmosphere: 5
Food: 5
Service: 5
Would give zero stars if I could. Untrained staff is rude and disrespectful. I guess they assumed I wanted shredded chicken and shredded cheese on my chicken bacon sandwich but failed to even ask me. They had the meat side lid up so I didn’t see until she was about to toast them when I told her I didn’t want that chicken, I wanted what comes standard on the sandwich via the menu board. Never coming here again. Didn’t catch his name but the taller male told me I was being difficult because I had to tell them I wanted my subs toasted because they also failed to ask me that. I was also told (by him) that their brand standard changed and they are now putting FULL slices of cheese just thrown on top all gross and not even melted into the sandwich. Instead of the neat triangles melted in when toasting is requested. I think he was full of it, but who knows. If it is, what kind of standard is that…. I Shoulda went to Jersey Mikes. Avoid subway or at least this location inside Walmart.
Atmosphere: 1
Food: 1
Service: 1
The is a guy there in the midst of ladies . Have never met anyone rude person like him before. He needs to go back to customer service training .
Worst subway around here. Always mess up the order. Don’t follow instructions and then have an attitude when people complain.
Atmosphere: 1
Food: 1
Service: 1
I Oder online but items is not available.not give me my money back
Atmosphere: 1
Food: 1
Service: 1
This store has the freshest food and the best customer service I’ve ever had in the subway. My family and I really appreciate it. Keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Employees should change their gloves after each client order. I requested that she change her gloves after handling ham, which I don’t eat. I'm not sure if she was giving me an attitude or just having a rough day. This is definitely not hygienic; gloves need to be changed between clients.
I went to the Subway location on Tobias Way; they didn’t tighten the lid on the Icee, manager or owner cussed at me when I asked for napkins to clean up a spill due to it, I am calling subway corporate to fix this and definitely not coming back. Made me pay for a soda and didn’t provide the correct cup. Stay far away.
Restaurantji Recommends
Sandwich made cheap hardly put anything on it
Atmosphere: 5
Food: 5
Service: 5
I go almost every week 2 time to get lunch on my lunch break and why is it that today almost 30 minutes ago I get a rude African American lady with glasses and curly hair saying she doesn't understand me when I have no issues ordering the same as always I get it she's not like the job or not having it today why come in to work at all to end up handing me a slappy sandwich and giving me attitude when I just wanted my same as always and be as peace
Atmosphere: 3
Food: 1
Service: 1
I asked to buy a cup of ice which I’ve previously done at other subways and it’s been 25 cents usually . This jerk wanted to charge me 2.75 for the cup. Awful customer service he should be fired. Never giving my business to you again
Service: 1
Awful i ask them to heat the bread and cold like hell the other meatball sandwish the same cheese not melted. Bad customer service this is my second time bad experience there will not be third for me
Took too long with two people ahead of me, lady working there looked new but was by herself. Also asked for extra meat was charged but didn’t get it. Mediocre service
Atmosphere: 1
Food: 1
Service: 1
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