Subway
897 Grafton St, Worcester
(508) 791-2525
Recent Reviews
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⭐️⭐️⭐️⭐️⭐️ Excellent Service at Subway!
I had a great experience at Subway thanks to Gina! She greeted me with a warm smile and made me feel welcome right away. You can tell she really cares about her customers — she took her time to make sure my order was perfect and the sandwich looked amazing. It’s rare to see that kind of attention to detail and positive attitude these days. Gina’s great energy and professionalism make this Subway a place I’ll definitely keep coming back to.
Keep up the great work, Gina — you make the Subway experience even better!
Atmosphere: 5
Food: 5
Service: 5
The service sucks. I honestly never thought I’d say that about a subway. Maybe I’ve not been around much. Two girls on the day shift. One on the phone and the one behind the counter quite rude and unfriendly. Weird place. Thank God I didn’t use the app because from the reviews it looks like that sucks even more.
Atmosphere: 1
Food: 1
Service: 1
Very good!
Atmosphere: 5
Food: 5
Service: 5
I went to this Subway because they were open until 9 or 10pm, when all the other Subways around me close at 8pm. Food was good and employee was kind.
Atmosphere: 5
Food: 4
Service: 4
Got 12 inch tuna sub and there was more veggies than tuna it’s like they put a thin layer like it was mayo or something a complete rip of for $20???? Don’t ever order through the app
Worst service and prices are higher compare to other subway
Staff zero experience 🤯
Atmosphere: 1
Food: 1
Service: 1
Says they "Don't accept coupons"
Atmosphere: 2
Food: 4
Service: 1
Went in and made it clear i had two separate checks to pay for. two separate sandwiches, two separate checks because i had two different methods for payment. Ordered my food, but in the end questioned why it was $14 for one half sandwich and girl shrugged her shoulders as if that's what it is for one half sandwich and i proceeded to pay. When i finally seen my receipt i explained to her that she had messed up and she didn't want to fix the issue, only said she was sorry. Not good service or communication barrier, either way i wasn't satisfied..
Atmosphere: 3
Food: 3
Service: 1
Ordered on the app. When I got to the store, the girl behind the counter was very rude and said she didn’t get the order. I had already paid for it on the app. She was no help, When I asked what I should do. I Would not go back to the subway ever again! Now I’m out my $25.
Service: 1
I have visited 3x in the past yr. 1st time, I felt the staff rude. When I opened my 6 inch sub, it was bare min & surprised it was it wasn't even as long as my thumb -middle finger (I'm 5'4) the half sandwich was about 4 inches, more like a finger sandwich/slider. #2 Same experience with Italian as exp#1.I always think 3x a charm. This time, evening, meatball sub.Tiny, unwelcoming /rude woman.These experiences, I have been the only customer. They don't seem to be getting business..No wonder why?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I usually go here for lunch because it's the closest one to my work. I get the same thing every time and it's usually about $13. I just went to a different location, ordered the same and it was less than $10 (with tip). Very obvious now that they jack up their prices.
I am grateful to be living close to this subway as it's provided the best subway subs I've had in years. The sub I'm having today was put together perfectly: I ordered a toasted tuna sub with the Italian herb and cheese bread, with the addition of cheese lettuce and onions. The placement of all the components to the sandwich is equally spread throughout it so every bite is fantastic.This is one of two sandwich shops that I primarily go to for my sub and sandwich needs.
Vegetarian options: You can make a sub without meat so entirely veggies.
Kid-friendliness: I feel this place is just fine for kids to be brought to as most fast food restaurants can be.
Parking: Shares a parking lot with other stores, handicap accessible.
I am grateful to be living close to this subway as it's provided the best subway subs I've had in years. The sub I'm having today was put together perfectly: I ordered a toasted tuna sub with the Italian herb and cheese bread, with the addition of cheese lettuce and onions. The placement of all the components to the sandwich is equally spread throughout it so every bite is fantastic.This is one of two sandwich shops that I primarily go to for my sub and sandwich needs.
Vegetarian options: You can make a sub without meat so entirely veggies.
Kid-friendliness: I feel this place is just fine for kids to be brought to as most fast food restaurants can be.
Parking: Shares a parking lot with other stores, handicap accessible.
I love their sandwiches... awesome!!
Atmosphere: 5
Food: 5
Service: 5
Had a good BMT.Great friendly service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Italian B M T
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