I haven't rated food because we didn't have food during our visit. Our primary reason for visiting was the interactive Van Gogh event.
The employees with whom we talked provided superb service. Our questions were answered professionally, and every employee had a smile big enough to match their friendliness.
Kid-friendliness: Completely and totally suitable for families with kids.
Wheelchair accessibility: Of all elements of the interactive Van Gogh installation is accessibility is the one that needs the most attention.
The benches interspersed throughout the exhibit aren't attached to the floor. The chairs in the open viewing room are beach chairs that are comfortable for typically abled people. There's no seating for people with mobility limitations.
There are ADA compliant restrooms. One must walk 50 yards down narrow corridors without handrails on uneven concrete floors.
Honestly, wheelchair accessibility and ADA compliance is the responsibility of building owner and the businesses within the Mercantile.
The front line employees handle difficult situations remarkably well, and with all the care, compassion, and concern, that people come to expect from the friendly people that live and work in Worcester.
Atmosphere: 5
Service: 5
Kristen Liberty
I was excited to finally try this spot. made a reservation for valentines day.
first, we got seated right away and staff was very friendly. our waitress was very attentive and had a great personality. Now, the food...
got the crispy Brussel sprouts as an app which were great. my wife got the fish tacos which seemed closer to cabbage tacos. I got the fried chicken sandwich and I couldn't get past a bite. what they don't mention on the menu is it's chicken thigh. it was tough and fatty and not remotely desirable. I never send food back but this was the exception. went safe with a cheese pizza... was just ok- heavy on the garlic.
Finally we get dessert. the valentines day special mind you. took 20 min to come out as our waitress said they were frozen still. I probably wouldn't have shared that info. it finally came out and while the taste was good, it was still rock solid inside, so we took it home to thaw. how is your featured dessert frozen ?!
probably would just go back for a drink maybe an app, but the rest of the food- not a chance.
aileen rivera
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Christina Vargeletis
Always a vibe for happy hour. Drinks are amazing and the servers are always great. Shout out to Mark, thanks for excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza, Fries
Ann Cove
Absolutely spectacular
Awesome service and the meals were a 10!
Atmosphere: 5
Food: 5
Service: 5
Muhammed Iliya
watched three tables be seated around me and wondered if a server would come."
Fadi Haso
Good place to eat and have a nice drink. Weekend brunch is good. Kids menu is great. Service is good. Parking is hard
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Fred Batchelder
We had a great time in Worcester. Food was great the service was great. Parking was very convenient.
Atmosphere: 5
Food: 5
Service: 5
Jeff Trainor
Great brunch !! Good creative food and really good drinks.Awesome nacho picture taken by M.A 😊❤️
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Margherita Pizza, Street Corn Nachos
Place is overcrowded and understaffed. The menu is constantly changing. i went in there asking for chicken and waffles and they looked at me like i had three heads. what kind of breakfast place doesn’t have a waffle maker ???
Atmosphere: 1
Food: 1
Service: 1
Melissa M
NOT 🏳️🌈 FRIENDLY!!!!! I’ll admit the food was decent and the bartender seemed legitimately concerned that we couldn’t open the bottle of alcohol our waitress handed US to open, but WOW. THAT WAS AN AWFUL EXPERIENCE!!! My wife and I were there with our daughter and not only other patrons, but our waitress Kelly reminded us of what it was like to be discriminated against for being a gay married couple. I thought we were better than this in the year 2025…. And then we went to the Mercantile for dinner. NEVER AGAIN
Atmosphere: 1
Food: 4
Service: 1
Prakash Patel
The food was amazing. You have to come try it. Our server, Megan, was excellent!!
The vegetarian options were fantastic. The food was so good I forgot to take pics of them.
Atmosphere: 5
Food: 5
Service: 5
Jesse G.
Guacamole was very bland, and the shrimp in the burro bowl tasted of burnt garlic. The kids chicken strips and fries were great, along with the Japanese fried chicken sandwich. Service was great.
Atmosphere: 4
Food: 3
Service: 5
Corey Michalos
Great food and excellent service. Highly recommend!
I haven't rated food because we didn't have food during our visit. Our primary reason for visiting was the interactive Van Gogh event.
The employees with whom we talked provided superb service. Our questions were answered professionally, and every employee had a smile big enough to match their friendliness.
Kid-friendliness: Completely and totally suitable for families with kids.
Wheelchair accessibility: Of all elements of the interactive Van Gogh installation is accessibility is the one that needs the most attention.
The benches interspersed throughout the exhibit aren't attached to the floor. The chairs in the open viewing room are beach chairs that are comfortable for typically abled people. There's no seating for people with mobility limitations.
There are ADA compliant restrooms. One must walk 50 yards down narrow corridors without handrails on uneven concrete floors.
Honestly, wheelchair accessibility and ADA compliance is the responsibility of building owner and the businesses within the Mercantile.
The front line employees handle difficult situations remarkably well, and with all the care, compassion, and concern, that people come to expect from the friendly people that live and work in Worcester.
Atmosphere: 5
Service: 5
I was excited to finally try this spot. made a reservation for valentines day. first, we got seated right away and staff was very friendly. our waitress was very attentive and had a great personality. Now, the food... got the crispy Brussel sprouts as an app which were great. my wife got the fish tacos which seemed closer to cabbage tacos. I got the fried chicken sandwich and I couldn't get past a bite. what they don't mention on the menu is it's chicken thigh. it was tough and fatty and not remotely desirable. I never send food back but this was the exception. went safe with a cheese pizza... was just ok- heavy on the garlic. Finally we get dessert. the valentines day special mind you. took 20 min to come out as our waitress said they were frozen still. I probably wouldn't have shared that info. it finally came out and while the taste was good, it was still rock solid inside, so we took it home to thaw. how is your featured dessert frozen ?! probably would just go back for a drink maybe an app, but the rest of the food- not a chance.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Always a vibe for happy hour. Drinks are amazing and the servers are always great. Shout out to Mark, thanks for excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza, Fries
Absolutely spectacular
Awesome service and the meals were a 10!
Atmosphere: 5
Food: 5
Service: 5
watched three tables be seated around me and wondered if a server would come."
Good place to eat and have a nice drink. Weekend brunch is good. Kids menu is great. Service is good. Parking is hard
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
We had a great time in Worcester. Food was great the service was great. Parking was very convenient.
Atmosphere: 5
Food: 5
Service: 5
Great brunch !! Good creative food and really good drinks.Awesome nacho picture taken by M.A 😊❤️
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Margherita Pizza, Street Corn Nachos
Delicious mac & cheese, great wait staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Place is overcrowded and understaffed. The menu is constantly changing. i went in there asking for chicken and waffles and they looked at me like i had three heads. what kind of breakfast place doesn’t have a waffle maker ???
Atmosphere: 1
Food: 1
Service: 1
NOT 🏳️🌈 FRIENDLY!!!!! I’ll admit the food was decent and the bartender seemed legitimately concerned that we couldn’t open the bottle of alcohol our waitress handed US to open, but WOW. THAT WAS AN AWFUL EXPERIENCE!!! My wife and I were there with our daughter and not only other patrons, but our waitress Kelly reminded us of what it was like to be discriminated against for being a gay married couple. I thought we were better than this in the year 2025…. And then we went to the Mercantile for dinner. NEVER AGAIN
Atmosphere: 1
Food: 4
Service: 1
The food was amazing. You have to come try it. Our server, Megan, was excellent!!
The vegetarian options were fantastic. The food was so good I forgot to take pics of them.
Atmosphere: 5
Food: 5
Service: 5
Guacamole was very bland, and the shrimp in the burro bowl tasted of burnt garlic. The kids chicken strips and fries were great, along with the Japanese fried chicken sandwich. Service was great.
Atmosphere: 4
Food: 3
Service: 5
Great food and excellent service. Highly recommend!
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