Wendy's
560 SW Cutoff, Worcester
(508) 793-1601
Recent Reviews
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I’m always fare when it comes to service, I understand some situations are not always perfect but Today, the camel broke his back. I had to go inside to get my food after more than 15 minutes waiting by the door in my car. I only ordered comb #4…..
Food: 4
Service: 1
It says y’all open till 1am on a Sunday but it’s 10:55 and y’all closed?
10 people standing around talking, still couldn’t get my order right.
Service Slow, food was dry,
Atmosphere: 3
Food: 3
Service: 3
Avoid this place.
The mens room is clearly neglected as there are large puddles of standing water and urine. All of the furniture is ruined and held together with duct tape. The heat doesn't seem to be working as there are several space heaters in the seating area.
Also, the staff! A manager and staff member were arguing with each other. The lady was told to put her hair up and began cussing out the manager.
Avoid this place. No one needs saucy nugs and a Jr. bacon cheeseburger is bad.
Kid-friendliness: NO! Unless you want your kids hearing staff cussing at each other and your kids walking through a pool of urine in the bathroom.
Wheelchair accessibility: Yep!
Atmosphere: 1
Food: 4
Service: 1
I've always liked Wendy's food, but it does seem to have lost a bit of flavor in recent years.
Vegetarian options: Vegetarian options? What vegetarian options? Lol. Little if any.
Dietary restrictions: Throw the diet out the window.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Double Stack
Got a pick up order got home and there were dead fruit flies on the bun. Disgusting! My 4 year old grandson had already eaten his burger before I saw mine. Anyways after seeing the fruit flies threw it all away! Would have given no stars but had to give one in order to post
Always the fastest service Best food and drinks most polite staff always willing to make things right dosent matter if it is a small request or a big request the do it with a smile 😃 well, just they're hiring, that's a very keen eye in hiring polite intelligent and responsible employees! Well done hiring manager well done!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Messed up my order twice
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Hamburger
Cold food competes with terrible service to get to the bottom spot at this Worcester greenwood st location
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Drive thru order not ready after I waited 30 mins inside instead of the drive thru, lol me thinking it would be quicker. This place is a joke. The ppl in front of me was there over 30 minutes also waiting. I WILL CALL THE OWNER, CORP. TO FILE A FULL COMPLAINT.
Atmosphere: 5
Food: 2
Service: 1
Came in to order and was ignored. Ended up placing an online order in order to get my food.
Atmosphere: 2
Food: 4
Service: 2
Nothing but disappointment after disappointment the past few months. Out of baked potatoes, out of chili, soda machine not working, app not working, coffee machine broken. Management needs to get their act together at this location.
Love their cheeseburgers and frosty!
Atmosphere: 5
Food: 5
Service: 5
As a franchise owner, I would be embarrassed to own an establishment like this one. I called the health department to recommend an inspection. Not one employee is following protocol of cleanliness. Also, not sure if this place ran out of rubber gloves, but not one person in the back wearing gloves. This includes one of the employees with two band aides on his finger prepping customers food. Would not recommend coming here for food. Moment you walk in you will feel like you need to take a shower.
Atmosphere: 1
Food: 1
Service: 1
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