Order online did not go through after 3 attempts. Called and placed a new order over the phone minute after. During pickup, while waiting additional 20min post quoted delivery time, I was never told a duplicate order under the same name existed. We paid for the order, believing the online order never went through and went home. 4 hours later we received a call letting us know our order wasn’t picked up. Long story short, we explained what happened, asked why it was never questioned or brought to our attention that they had a duplicate order under the same name, and asked for a refund for one of the orders which they refused. We were told by friends that the quality and service of wicked wings has greatly deteriorated, and I can attest on all accounts. From a long time customer to now disputing a duplicate charge and informing others to stay away and save your money. Never had a problem with Wings over Worcester and will now only go there in the future. I’m positive this company is aware of these issues and are doing nothing to resolve them. THEIR WEBSITE DOESN'T EVEN WORK ANYMORE AND BRINGS YOU TO THEIR FACEBOOK PAGE. STAY AWAY! Business like this don’t follow ethical rules and practices and should not be in business.
Atmosphere: 1
Food: 1
Service: 1
Aahh Blah
We got there and sat around 3pm on a Saturday. They had 1 person at the bar when we entered and when we got seated there were 2 tables finishing up. Other tables already left and 3 tables in the area we were sitting were still dirty for who knows how long. The hostess/waitress took our drink order. And then we were pretty quick to place our food order. We asked for 18 wings with wicked sauce , a wicked tater tote w/ jalapeño and sour cream on the side. And baked Mac& cheese. It took 50 minutes and mind you the only other customers left cause they were finishing and then just a person at the bar. We were so excited we finally got our food it was Picture worthy. we started off, trying the tater tots. The only unpleasant thing that I disliked is the side of jalapeños and sour cream. We’re sitting on top of the food in their little containers that everybody has touched most likely with their bare hands, and then I tried the macaroni and cheese And it seemed like chef Mike was a big help in the kitchen with the mac & cheese. The bowl that it was in was so hot to touch and the oil that just ran from the cheese being melted in the microwave was foul and then we have the chicken wings. They looked amazing, but they were frozen to the touch they were stoned cold. We didn’t even attempt to bite into them. Very disappointed I will never go back. I will never recommend this place. I will never give it a second chance, The waitress did ask if we wanted The chicken to be replaced and we told her that we already waited very long for this that we didn’t want Them. For not having many or any customers inside of the establishment and the presentation was nice The execution of the meal Was horrible.And we did pay for uneaten food we just left after that.
Atmosphere: 1
Food: 1
Service: 1
Dan Stasz
Good spot for wings. Get the dressed. They come battered, nice and crispy. Lots of sauces
Atmosphere: 5
Food: 4
Service: 5
Jennifer Caforio
This was just a bummer. The wings were good quality, meaty wings. The execution was just poor. I've never had a dry rub wing so bad. I've had these a while back at ww ... very different. These were like sawdust. An attempt at a lightly breaded wing... why the breading I'm not sure? Dry rub is a pure wing. The spices may have been ok but were masked by the sawdust and all the 4 dry rub tasted almost exactly the same. The taco a little different maybe. The order was super quick and cooked well. I need to give credit where due. I'm a wing addict. But when you are simply eating wings for dinner. Flavor can be everything. Don't bother with the ribs. Chewy and over fake smoked. I'll stick with the sauced wings. But bummer for all the $$$ we spent.
Food: 2
Service: 5
Brittany Anderson
This place has really gone downhill. The owners that took over clearly don’t care about the restaurant at all. I sat at the bar today and the bartender was brand new and COMPLETELY BY HERSELF handling the bar, service for the rest of the restaurant AND take out. She was very friendly and clearly doing her best in a terrible environment. The beer my husband had was skunked, the cocktail I had was not good, the plates and silverware were dirty. This place used to be packed all the time and the care the previous owners had was evident in every element of the restaurant. The new owners should be absolutely ashamed of how they have run this once fantastic place into the ground. I hope our bartender today takes her skills elsewhere as she deserves better than being thrown into work completely alone and unsupported on her THIRD day.
Atmosphere: 1
Food: 3
Service: 2
Gregg Hollenbeck
So I have been coming here for 4 years on and off with my wife. I have to be honest it use to be an "A" now I give it a "C-".... wings use to be fat and juicy and full if flavor... now they are dry and tiny... I even got a "Skunked Beer" ... I even got charged .50 for a Tiny Ranch.... Just not the same as it use to be.... to bad... What Happened???
Yu-Hsien Ho
Good wings. Lightly fried. Hot. Juicy. Didn't have much dry rub seasoning on it though, only lightly dusted. The coleslaw was ok.
Atmosphere: 3
Food: 4
Service: 4
Lance Miller
Good for wings if you want an alternative to wings over worcester.
Rick
I ordered for delivery so ignore the atmosphere stars.
I ordered garlic parmesan and honey mustard boneless wings 18 pcs. What came was garlic parmesan and bbq bone wings with bacon drizzled on top. The wings were good but I'm giving two stars because of how messed up the order was.
I usually order boneless because I don't like to get my hands messy. The bacon bbq sauce was good but it wasn't what I wanted. I know some people can't eat bacon so this could've been a drastic mistakes. Not sure if they didn't have honey mustard and decided to swap for another flavor or something but in my opinion, there was two many mistakes for one order.
There's potential here but they need to get their system in order.
Atmosphere: 3
Food: 4
Service: 1
Ben Crandall
Visiting Worcester for work and did a google search for wings in the area. Wicked Wing Co came up with a 4 Star rating. I read through the reviews and saw some good and some bad. I decided to give it a shot. I waited at my table for well over 10 minutes before getting a server and the place was not busy at all. The boneless wings were not terrible but not great by any means. The breading was super hard and the wings were very stringy. The fries were really good and the salad was so so.. The restaurant had an overpowering smell of cleaning products. Not a terrible experience, but feels like a waste of a trip.
Wings are the most tender I have ever had they are also very tasty and juicy amazing food the service was good took a minute to get seated but very nice and helpful the atmosphere for hot wings is amazing kinda old looking but very chill and relaxing
Atmosphere: 5
Food: 5
Service: 5
Karen Sawyer
They never pick up the phone.
Atmosphere: 4
Food: 4
Service: 2
Brady Bowen
My first time here, and will be coming back. The food was great and the wings were big. We got Nashville Hot for our sauce, could have been spicier but plenty of flavor. The onion rings and fried pickles were hand breaded and they were awesome.
Parking: This location is easy to get to. Most of the parking is behind the restaurant
*** RUDE RUDE RUDE *** I’m currently writing this while I’m sitting in the restaurant… one my waitress is very rude her attitude is horrible she’s upset bc one I came in for all u can eat wings as I do every week I travel from Rhode Island to come here so I have been coming here for over 2 yrs from Worcester to Rhode Island I still travel so all a sudden “new owners” took over this place and it has wayyyyyy to many rules…. Who has rules in a restaurant??? if I’m purchasing the food I should be able to order WHENEVER I want and be able to take left overs home SINCE I PAY FOR THEM RIGHT??? so I had bariatric surgery I no longer have a BIG APPETITE so I ordered all u can eat wings out of a 8piece I ate 5 I proceeded to order a new flavor my waitress tells me I have to clear my plate In order to get a new flavor I said wait huh I’m over this flavor I want a new one she said with a attitude she needs to ask the “COOK” I said for what she said for a new flavor because I need to clear my plate that that’s the rules of the restaurant never heard of rules if I’m paying for my dinner and I don’t want to eat all of it. That’s my problem if that’s their rules, so what they’re doing is basically getting people full and telling people they cannot order more u til the cook feels u ate enough that’s unacceptable The waitress went and said she will ask the cook came back and said the cook said he can do that but he needs to take the uneaten food away As to which I believe they’re going to serve it to somebody else who orders that, but I said no problem. When she came back, she basically tossed the plates on the table The restaurant management policy is ridiculous Funny thing is what they don’t know. I’m a food critic. So I definitely will be making remarks about this restaurant and their staff and their policies and also AFTER ALMOST 3 YRS OF COMING HERE I WILL NOT BE RETURNING let your waitresses have an attitude somewhere else and let her throw food at other people. Another thing do not tell me as a cook. I have to eat everything on my plate in order to order new food things for sure two things for certain you’re not my mother I’m 41 year old woman. If I don’t wanna finish my plate, I don’t have to. I’m paying for it still. I had weight loss surgery, so my stomach doesn’t hold that much food and to be forced to eat. Something is ridiculous. They don’t cater to everybody in this restaurant. Obviously, the waitress keeps walking by giving me a dirty look she just lost her tip.
Dietary restrictions: I had weight loss surgery Anybody who had weight loss surgery does not have a big appetite this place Try forcing people to eat all their food is absurd they do not cater to everybody in this place
Order online did not go through after 3 attempts. Called and placed a new order over the phone minute after. During pickup, while waiting additional 20min post quoted delivery time, I was never told a duplicate order under the same name existed. We paid for the order, believing the online order never went through and went home. 4 hours later we received a call letting us know our order wasn’t picked up. Long story short, we explained what happened, asked why it was never questioned or brought to our attention that they had a duplicate order under the same name, and asked for a refund for one of the orders which they refused. We were told by friends that the quality and service of wicked wings has greatly deteriorated, and I can attest on all accounts. From a long time customer to now disputing a duplicate charge and informing others to stay away and save your money. Never had a problem with Wings over Worcester and will now only go there in the future. I’m positive this company is aware of these issues and are doing nothing to resolve them. THEIR WEBSITE DOESN'T EVEN WORK ANYMORE AND BRINGS YOU TO THEIR FACEBOOK PAGE. STAY AWAY! Business like this don’t follow ethical rules and practices and should not be in business.
Atmosphere: 1
Food: 1
Service: 1
We got there and sat around 3pm on a Saturday. They had 1 person at the bar when we entered and when we got seated there were 2 tables finishing up. Other tables already left and 3 tables in the area we were sitting were still dirty for who knows how long. The hostess/waitress took our drink order. And then we were pretty quick to place our food order. We asked for 18 wings with wicked sauce , a wicked tater tote w/ jalapeño and sour cream on the side. And baked Mac& cheese. It took 50 minutes and mind you the only other customers left cause they were finishing and then just a person at the bar. We were so excited we finally got our food it was Picture worthy. we started off, trying the tater tots. The only unpleasant thing that I disliked is the side of jalapeños and sour cream. We’re sitting on top of the food in their little containers that everybody has touched most likely with their bare hands, and then I tried the macaroni and cheese And it seemed like chef Mike was a big help in the kitchen with the mac & cheese. The bowl that it was in was so hot to touch and the oil that just ran from the cheese being melted in the microwave was foul and then we have the chicken wings. They looked amazing, but they were frozen to the touch they were stoned cold. We didn’t even attempt to bite into them. Very disappointed I will never go back. I will never recommend this place.
I will never give it a second chance, The waitress did ask if we wanted The chicken to be replaced and we told her that we already waited very long for this that we didn’t want Them. For not having many or any customers inside of the establishment and the presentation was nice The execution of the meal Was horrible.And we did pay for uneaten food we just left after that.
Atmosphere: 1
Food: 1
Service: 1
Good spot for wings. Get the dressed. They come battered, nice and crispy. Lots of sauces
Atmosphere: 5
Food: 4
Service: 5
This was just a bummer. The wings were good quality, meaty wings. The execution was just poor. I've never had a dry rub wing so bad. I've had these a while back at ww ... very different.
These were like sawdust. An attempt at a lightly breaded wing... why the breading I'm not sure? Dry rub is a pure wing. The spices may have been ok but were masked by the sawdust and all the 4 dry rub tasted almost exactly the same. The taco a little different maybe. The order was super quick and cooked well. I need to give credit where due. I'm a wing addict. But when you are simply eating wings for dinner. Flavor can be everything. Don't bother with the ribs. Chewy and over fake smoked. I'll stick with the sauced wings. But bummer for all the $$$ we spent.
Food: 2
Service: 5
This place has really gone downhill. The owners that took over clearly don’t care about the restaurant at all. I sat at the bar today and the bartender was brand new and COMPLETELY BY HERSELF handling the bar, service for the rest of the restaurant AND take out. She was very friendly and clearly doing her best in a terrible environment. The beer my husband had was skunked, the cocktail I had was not good, the plates and silverware were dirty. This place used to be packed all the time and the care the previous owners had was evident in every element of the restaurant. The new owners should be absolutely ashamed of how they have run this once fantastic place into the ground. I hope our bartender today takes her skills elsewhere as she deserves better than being thrown into work completely alone and unsupported on her THIRD day.
Atmosphere: 1
Food: 3
Service: 2
So I have been coming here for 4 years on and off with my wife. I have to be honest it use to be an "A" now I give it a "C-".... wings use to be fat and juicy and full if flavor... now they are dry and tiny... I even got a "Skunked Beer" ... I even got charged .50 for a Tiny Ranch.... Just not the same as it use to be.... to bad... What Happened???
Good wings. Lightly fried. Hot. Juicy. Didn't have much dry rub seasoning on it though, only lightly dusted. The coleslaw was ok.
Atmosphere: 3
Food: 4
Service: 4
Good for wings if you want an alternative to wings over worcester.
I ordered for delivery so ignore the atmosphere stars.
I ordered garlic parmesan and honey mustard boneless wings 18 pcs. What came was garlic parmesan and bbq bone wings with bacon drizzled on top. The wings were good but I'm giving two stars because of how messed up the order was.
I usually order boneless because I don't like to get my hands messy. The bacon bbq sauce was good but it wasn't what I wanted. I know some people can't eat bacon so this could've been a drastic mistakes. Not sure if they didn't have honey mustard and decided to swap for another flavor or something but in my opinion, there was two many mistakes for one order.
There's potential here but they need to get their system in order.
Atmosphere: 3
Food: 4
Service: 1
Visiting Worcester for work and did a google search for wings in the area. Wicked Wing Co came up with a 4 Star rating. I read through the reviews and saw some good and some bad. I decided to give it a shot. I waited at my table for well over 10 minutes before getting a server and the place was not busy at all. The boneless wings were not terrible but not great by any means. The breading was super hard and the wings were very stringy. The fries were really good and the salad was so so.. The restaurant had an overpowering smell of cleaning products. Not a terrible experience, but feels like a waste of a trip.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Boneless Combo, Fries
Restaurantji Recommends
Wings are the most tender I have ever had they are also very tasty and juicy amazing food the service was good took a minute to get seated but very nice and helpful the atmosphere for hot wings is amazing kinda old looking but very chill and relaxing
Atmosphere: 5
Food: 5
Service: 5
They never pick up the phone.
Atmosphere: 4
Food: 4
Service: 2
My first time here, and will be coming back. The food was great and the wings were big. We got Nashville Hot for our sauce, could have been spicier but plenty of flavor. The onion rings and fried pickles were hand breaded and they were awesome.
Parking: This location is easy to get to. Most of the parking is behind the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Combo, Wicked Wings, Onion Rings
*** RUDE RUDE RUDE ***
I’m currently writing this while I’m sitting in the restaurant… one my waitress is very rude her attitude is horrible she’s upset bc one I came in for all u can eat wings as I do every week I travel from Rhode Island to come here so I have been coming here for over 2 yrs from Worcester to Rhode Island I still travel so all a sudden “new owners” took over this place and it has wayyyyyy to many rules…. Who has rules in a restaurant??? if I’m purchasing the food I should be able to order WHENEVER I want and be able to take left overs home SINCE I PAY FOR THEM RIGHT??? so I had bariatric surgery I no longer have a BIG APPETITE so I ordered all u can eat wings out of a 8piece I ate 5 I proceeded to order a new flavor my waitress tells me I have to clear my plate In order to get a new flavor I said wait huh I’m over this flavor I want a new one she said with a attitude she needs to ask the “COOK” I said for what she said for a new flavor because I need to clear my plate that that’s the rules of the restaurant never heard of rules if I’m paying for my dinner and I don’t want to eat all of it. That’s my problem if that’s their rules, so what they’re doing is basically getting people full and telling people they cannot order more u til the cook feels u ate enough that’s unacceptable The waitress went and said she will ask the cook came back and said the cook said he can do that but he needs to take the uneaten food away As to which I believe they’re going to serve it to somebody else who orders that, but I said no problem. When she came back, she basically tossed the plates on the table The restaurant management policy is ridiculous Funny thing is what they don’t know. I’m a food critic. So I definitely will be making remarks about this restaurant and their staff and their policies and also AFTER ALMOST 3 YRS OF COMING HERE I WILL NOT BE RETURNING let your waitresses have an attitude somewhere else and let her throw food at other people. Another thing do not tell me as a cook. I have to eat everything on my plate in order to order new food things for sure two things for certain you’re not my mother I’m 41 year old woman. If I don’t wanna finish my plate, I don’t have to. I’m paying for it still. I had weight loss surgery, so my stomach doesn’t hold that much food and to be forced to eat. Something is ridiculous. They don’t cater to everybody in this restaurant. Obviously, the waitress keeps walking by giving me a dirty look she just lost her tip.
Dietary restrictions: I had weight loss surgery Anybody who had weight loss surgery does not have a big appetite this place Try forcing people to eat all their food is absurd they do not cater to everybody in this place
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Wicked Wings
Wicked Bum Co, where tha papah plates at?
Atmosphere: 5
Food: 1
Service: 1
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