$100 order from Romana Pizza in Brandon where each pizza was only tasted and not actually eaten due to very poor quality. The pizzas were returned to the Romana Pizza restaurant in Brandon on Monday.
From Monday to Friday we had to repeatedly follow up to get any response. After chasing the issue all week, the only offer made Friday was 50% off a future order. That is unacceptable considering the pizzas were not eaten and had already been returned.
We will not be returning and will be sharing this experience so others are aware. Extremely poor customer service and the experience did not reflect the quality Romana Pizza in Brandon has long been known for
Chelsey Rudd
Tried this pizza for the first time from all the rave reviews! We had the sampler which is 4 different pizzas made in quarters. It was perfect for all the tastes in our family and the toppings were good, however their was so little sauce it made the pizza dry and hard to choke down :(
Food: 2
Service: 4
Charlie's Angel
Some of the pieces were cut so big...what's going with that .. last three times we ordered. One piece was the size of a small dinner plate. Asked if the pieces could be cut smaller and was told very rudely that there's smaller pieces cut....last time we're ordering from here.
Atmosphere: 1
Food: 4
Service: 1
Jennifer Shields
This is by far our favourite pizza place in town. It is great value, as the pizzas are huge and loaded with toppings. We ordered yesterday for an office lunch, and of course it was as delicious as always!
Atmosphere: 5
Food: 5
Service: 5
Ryan Shields
The food is amazing, best pizza in town and the service is always great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romana Special
Twylla Burton
Their pizza is fabulous! The crust is super delicious. It’s the best pizza in town! We got a large classic with sour cream on the side for $40. We ate it for a couple of days because it’s so big.
Food: 5
Service: 5
Emily Heidinger
The little chocolate mousse cake that came with our pizza was delicious!
Food: 5
jason
long time customer 40 plus years. Was sad to hear it changed hands a few years back and it shows. Romanos is long gone what left is a shell of place the incapable of replicating what made them. New owner have downsized everything, for 40 bux, not worth it anymore. RIP original romanos, the new owners are clueless and greedy.some of there pizza only have half the toppings as the original, talk about greed over legacy. I I will never go back or spend another dollar with them.
Atmosphere: 1
Food: 1
Service: 1
Lazy Genie
Interesting pizza, if you dislike dominos and other similar style pizzas you will probably love this none greasy old school style pizza. However if you're like me and prefer a dominos/new york style pizza then you probably wont love this.
Atmosphere: 3
Food: 4
Service: 4
Brendan Moseley-Williams
Great pizza! A must have for pizza lovers! I was impressed with the product and impressed with the free delivery. Will definitely order again every time I come to town!
Most delicious toasted subs! Fresh, delicious and authentic! Very impressed!
Atmosphere: 5
Food: 5
Service: 5
Nelson Raynard
Very friendly, very nice inside
Atmosphere: 5
Food: 5
Service: 5
blair semerak
Staff are amazing , helpful and kind . Thanks for the ketchup ! 😊😊😊😊😊
Scott McGibney
Pickup order was ready on time. Excellent crust and enjoyed the cheeseburger pizza!
Food: 5
Nicki Haverstock
Personally, I don't think the overall rating of 4.4 at the time of this review accurately reflects this restaurant. The pizza is consistently delicious with generous toppings and the perfect crust. Standouts for me include the Romana Special with sour cream baked in, Romana Sampler (especially the double cheese), and BBQ Chicken. Ask for fresh mushrooms! We always order pizza bread with at least one extra meat sauce. The service is friendly and delivery is prompt — it usually arrives at the faster end of the estimated time or earlier. Plus, you can't beat free delivery for orders over $20 before tax within city limits!
$100 order from Romana Pizza in Brandon where each pizza was only tasted and not actually eaten due to very poor quality. The pizzas were returned to the Romana Pizza restaurant in Brandon on Monday. From Monday to Friday we had to repeatedly follow up to get any response. After chasing the issue all week, the only offer made Friday was 50% off a future order. That is unacceptable considering the pizzas were not eaten and had already been returned. We will not be returning and will be sharing this experience so others are aware. Extremely poor customer service and the experience did not reflect the quality Romana Pizza in Brandon has long been known for
Tried this pizza for the first time from all the rave reviews! We had the sampler which is 4 different pizzas made in quarters. It was perfect for all the tastes in our family and the toppings were good, however their was so little sauce it made the pizza dry and hard to choke down :(
Food: 2
Service: 4
Some of the pieces were cut so big...what's going with that .. last three times we ordered. One piece was the size of a small dinner plate. Asked if the pieces could be cut smaller and was told very rudely that there's smaller pieces cut....last time we're ordering from here.
Atmosphere: 1
Food: 4
Service: 1
This is by far our favourite pizza place in town. It is great value, as the pizzas are huge and loaded with toppings. We ordered yesterday for an office lunch, and of course it was as delicious as always!
Atmosphere: 5
Food: 5
Service: 5
The food is amazing, best pizza in town and the service is always great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romana Special
Their pizza is fabulous! The crust is super delicious. It’s the best pizza in town! We got a large classic with sour cream on the side for $40. We ate it for a couple of days because it’s so big.
Food: 5
Service: 5
The little chocolate mousse cake that came with our pizza was delicious!
Food: 5
long time customer 40 plus years. Was sad to hear it changed hands a few years back and it shows. Romanos is long gone what left is a shell of place the incapable of replicating what made them. New owner have downsized everything, for 40 bux, not worth it anymore. RIP original romanos, the new owners are clueless and greedy.some of there pizza only have half the toppings as the original, talk about greed over legacy. I I will never go back or spend another dollar with them.
Atmosphere: 1
Food: 1
Service: 1
Interesting pizza, if you dislike dominos and other similar style pizzas you will probably love this none greasy old school style pizza. However if you're like me and prefer a dominos/new york style pizza then you probably wont love this.
Atmosphere: 3
Food: 4
Service: 4
Great pizza! A must have for pizza lovers! I was impressed with the product and impressed with the free delivery. Will definitely order again every time I come to town!
Restaurantji Recommends
Most delicious toasted subs! Fresh, delicious and authentic! Very impressed!
Atmosphere: 5
Food: 5
Service: 5
Very friendly, very nice inside
Atmosphere: 5
Food: 5
Service: 5
Staff are amazing , helpful and kind . Thanks for the ketchup ! 😊😊😊😊😊
Pickup order was ready on time.
Excellent crust and enjoyed the cheeseburger pizza!
Food: 5
Personally, I don't think the overall rating of 4.4 at the time of this review accurately reflects this restaurant. The pizza is consistently delicious with generous toppings and the perfect crust. Standouts for me include the Romana Special with sour cream baked in, Romana Sampler (especially the double cheese), and BBQ Chicken. Ask for fresh mushrooms! We always order pizza bread with at least one extra meat sauce. The service is friendly and delivery is prompt — it usually arrives at the faster end of the estimated time or earlier. Plus, you can't beat free delivery for orders over $20 before tax within city limits!
Food: 5
Service: 5
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