Rude staff members, veggies look like they’ve been sitting forever. Used to eat here all the time, but now they’ve completely gone downhill.
Atmosphere: 2
Food: 1
Service: 1
Kerjner M
There's one guy that works evenings that is really horrible. Bad service, attitude and makes horrible salads/subs purpose of you order online and don't tip via the app when ordering.
I think he does it on purpose so that people won't want to come in when he's working.
I stop in there because it's convenient but I won't anymore. I have come around twice when this guy is working and both times i had a bad experience.
I will just go to a different Subway or restaurant. Too many options out there to deal with employees like this.
Atmosphere: 3
Food: 1
Service: 1
Ravindermann Mannravinder
Awesome food , polite and friendly staff. Keep it up guys.
Atmosphere: 5
Food: 5
Service: 5
Kayla Duguay
I got sus from the website and I was told to be there by 115 I was I got my subs and they were cold soggie and the worst sandwich I ever had and I call for a refund because I am disappointed in my I got for lunch and they still give me a ring around and not to rude but the person on the phone hung up on me this is the worst experience for a birds hill subway I will not be going back and I review is -0 very up set you need to managment
Marcel St.Germain
Great place for take out nice friendly staff go there often
Atmosphere: 5
Food: 5
Service: 5
Zen Pe
Placed a prepaid online order for two subs. Get a call that the store is out of ingredients for one. I opt to substitute it for a cheaper sub (despite the items being prepaid and I won't be refunded). The gentleman on the phone can't understand the word 'egg' to substitute. On arrival 20 minutes later, there are no customers in the store, and no food is ready or being prepared.
The attendant continues to have difficulty understanding the word 'egg' until he begins making it. He switches between working the till and handling non hygienic surfaces and making my subs with the same gloves.
He then tells me he'll have to charge me extra for the egg he put on a sub (a cheaper sub than the one I prepaid for already). When I tell him too look at the menu he then begins repeatedly apologizing that he has only worked a few days at Subway and doesn't know how to do anything.
The subs I recieved are both inedible- stale, not make to instructions and COVERED in sauce.
I used to come to this location frequently but it's clearly gone very downhill.
I don't have issues with other Subways.
Will definitely not come back
Atmosphere: 3
Food: 1
Service: 1
Colin Zelinsky
Many times I've gone to this specific location my buns were dry like bloody croutons, just falling apart completely in my hands! What a waste of time and money! Very dispointing to expect to have it for dinner then throwing it out of the truck window into the ditch for the birds to maybe eat! Dont go to this place.
Keris Matskiw
Ridiculously slow. 35 minute wait. 8 ppl in line, 1 person working and she kept taking online orders and filling them instead of helping customers waiting in line. Friday Nov 1 @ 4:00 pm.
Service: 1
Sayem
I ordered a snackwich with a choice of meat as the person on the counter told me I could choose any meat .While at the register , the person told me that can't be done so they charged me the price of 6". It was their mistake. Instead of correcting that I got charged almost double. Not cool.
Atmosphere: 4
Food: 4
Service: 1
Mark b
20 minute line for 3 people. Can’t even blame the guy working, not a shocker that the Matthewman family is understaffing another one of their subways bc they are cheap scumbags who have been doing this for years. Be ashamed Jim & Mary
Exceptional service Visited this subway, employee working there i believe kiera was her name, best service Good environment
Gianni N
I have to say, I usually would never take the time to review Subway but I have never ever had a bad sub from here. Great quality products, great staff, and always put together perfectly. Keep up the great work guys ??
Atmosphere: 5
Food: 5
Service: 5
Katie VandenBerg
The sandwhich artist that served me gave me great tips for my sandwhich and was very paitent with me. She was kind and made my day a lot better. She made suggestions for the sandwhich because it was a new selection. Thank you for your help ?
Atmosphere: 5
Food: 4
Service: 5
Mat Mon
Staff making the sandwich has bad attitude
Atmosphere: 1
Food: 3
Service: 1
Dave Kachanoski
A very quick and tasty meal. Can't deny the convenience so it's a nice occasional treat.
Rude staff members, veggies look like they’ve been sitting forever. Used to eat here all the time, but now they’ve completely gone downhill.
Atmosphere: 2
Food: 1
Service: 1
There's one guy that works evenings that is really horrible. Bad service, attitude and makes horrible salads/subs purpose of you order online and don't tip via the app when ordering.
I think he does it on purpose so that people won't want to come in when he's working.
I stop in there because it's convenient but I won't anymore. I have come around twice when this guy is working and both times i had a bad experience.
I will just go to a different Subway or restaurant. Too many options out there to deal with employees like this.
Atmosphere: 3
Food: 1
Service: 1
Awesome food , polite and friendly staff. Keep it up guys.
Atmosphere: 5
Food: 5
Service: 5
I got sus from the website and I was told to be there by 115 I was I got my subs and they were cold soggie and the worst sandwich I ever had and I call for a refund because I am disappointed in my I got for lunch and they still give me a ring around and not to rude but the person on the phone hung up on me this is the worst experience for a birds hill subway I will not be going back and I review is -0 very up set you need to managment
Great place for take out nice friendly staff go there often
Atmosphere: 5
Food: 5
Service: 5
Placed a prepaid online order for two subs. Get a call that the store is out of ingredients for one. I opt to substitute it for a cheaper sub (despite the items being prepaid and I won't be refunded). The gentleman on the phone can't understand the word 'egg' to substitute. On arrival 20 minutes later, there are no customers in the store, and no food is ready or being prepared.
The attendant continues to have difficulty understanding the word 'egg' until he begins making it. He switches between working the till and handling non hygienic surfaces and making my subs with the same gloves.
He then tells me he'll have to charge me extra for the egg he put on a sub (a cheaper sub than the one I prepaid for already). When I tell him too look at the menu he then begins repeatedly apologizing that he has only worked a few days at Subway and doesn't know how to do anything.
The subs I recieved are both inedible- stale, not make to instructions and COVERED in sauce.
I used to come to this location frequently but it's clearly gone very downhill.
I don't have issues with other Subways.
Will definitely not come back
Atmosphere: 3
Food: 1
Service: 1
Many times I've gone to this specific location my buns were dry like bloody croutons, just falling apart completely in my hands! What a waste of time and money! Very dispointing to expect to have it for dinner then throwing it out of the truck window into the ditch for the birds to maybe eat! Dont go to this place.
Ridiculously slow. 35 minute wait. 8 ppl in line, 1 person working and she kept taking online orders and filling them instead of helping customers waiting in line. Friday Nov 1 @ 4:00 pm.
Service: 1
I ordered a snackwich with a choice of meat as the person on the counter told me I could choose any meat .While at the register , the person told me that can't be done so they charged me the price of 6". It was their mistake. Instead of correcting that I got charged almost double. Not cool.
Atmosphere: 4
Food: 4
Service: 1
20 minute line for 3 people. Can’t even blame the guy working, not a shocker that the Matthewman family is understaffing another one of their subways bc they are cheap scumbags who have been doing this for years. Be ashamed Jim & Mary
Restaurantji Recommends
Exceptional service
Visited this subway, employee working there i believe kiera was her name, best service
Good environment
I have to say, I usually would never take the time to review Subway but I have never ever had a bad sub from here. Great quality products, great staff, and always put together perfectly. Keep up the great work guys ??
Atmosphere: 5
Food: 5
Service: 5
The sandwhich artist that served me gave me great tips for my sandwhich and was very paitent with me. She was kind and made my day a lot better. She made suggestions for the sandwhich because it was a new selection. Thank you for your help ?
Atmosphere: 5
Food: 4
Service: 5
Staff making the sandwich has bad attitude
Atmosphere: 1
Food: 3
Service: 1
A very quick and tasty meal. Can't deny the convenience so it's a nice occasional treat.
Atmosphere: 5
Food: 5
Service: 5
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