“I cant recall the ladys name Lydia maybe? She was an older lady, anyways she gave amazing service and made the sandwiches with love! It was the first time I tipped a subway employee with out hesitation. That's how all your employees should work! Outstanding job“
“I had a mishap with ordering on the app I guess, I assumed it would be just like ordering at their drive through screens but it wasn’t. My sub came exactly how I DIDN’T want it but, and they really didn’t have to do this at all, the staff made me a fresh sub exactly how I wanted it and saved the day.
It was very embarrassing because I wasn’t too pleasant about the app messing my meal up initially but they disregarded my negativity and still made it up to me. I was very humbled and apologized to the staff for expressing my initial discontentment. They really did go above and beyond and I truly didn’t deserve them to be so kind after my being so upset. I can’t express how much I appreciated it and also how sorry I am for my initial reaction. You guys are great. Thank you so much.“